MOUSAM SAHOO
Bengaluru
Overview
10
10
years of professional experience
Work History
AI LEAD EVANGELIST
Sheshi Private Limited
06.2025 - Current
- Generated and nurtured a pipeline of 200+ qualified leads/month through outbound efforts (email, LinkedIn, cold calls).
- Achieved 100%+ of monthly sales targets, contributing to an increase in monthly revenue.
- Conducted in-depth market research to identify new opportunities.
- Improved lead response time by by optimizing CRM workflows in Zoho,Pepsales.ai enhancing follow-up effectiveness.
- Collaborated with marketing and product teams to develop custom pitches, increasing demo-to-close ratio.
Freelance Real Estate Consultant
Self
11.2022 - 01.2025
- Facilitated 50+ property tours every month, addressing buyer concerns to enhance client satisfaction and streamline appraisals.
- Secured 10+ new client leads monthly by leveraging cold calling techniques to enhance revenue growth.
- Achieved a 15% revenue growth by addressing client needs and finalizing 10+ property sales.
- Guided clients through complex real estate regulations, resolving 90% of compliance issues, enhancing transaction efficiency.
- Provided guidance and advice to clients on the best real estate investments.
Account Executive
Ontop
12.2021 - 07.2022
- Established robust client relationships by addressing communication challenges, resulting in a 50% increase in client retention.
- Enhanced customer satisfaction by resolving 95% of post-sale technical issues.
- Researched industry trends and conducted competitive analysis to identify 5-10 new potential customers each month, driving revenue growth.
- Enhanced profitability by addressing customer needs, achieving a 15% increase in revenue.
- Analyzed sales performance to address target discrepancies, producing weekly reports that enhanced decision-making for upper management.
- Identified key growth opportunities through market research, enhancing strategic decision-making.
Senior Executive, Inside Sales
ACL Digital
02.2021 - 07.2021
- Strengthened client relationships by addressing engagement challenges, leading to an increase in retention rates.
- Formulated strategic initiatives to tackle market penetration challenges, driving an increase in revenue growth.
- Addressed the challenge of escalated customer complaints by implementing effective problem-solving strategies, achieving a reduction in resolution time.
- Analyzed and recorded sales calls in CRM, improving data accuracy for revenue growth.
- Generated 2-3 new leads daily, overcoming the challenge of stagnant growth, resulting in an increase in pipeline revenue.
- Analyzed market trends to address the challenge of identifying key prospects, resulting in a 20% increase in leads.
Junior Account Manager
ITC Infotech
07.2019 - 09.2020
- Managed client accounts through effective organizational and relationship management strategies.
- Conducted market research on products and services.
- Designed impactful sales presentations that addressed the challenge of customer engagement, resulting in a 10% increase in conversion rates.
- Tracked and reported on sales performance metrics to senior management, highlighting successes and areas for improvement.
- Prepared and presented detailed reports on account status, challenges, and growth opportunities to executive leadership.
- Recruited, hired and trained new hires to optimize profitability.
- Identified customer needs through active listening, recommending tailored solutions that boosted client satisfaction.
- Managed client interactions, sales opportunities, and account history using CRM tools to optimize customer engagement and drive sales growth.
Assistant Manager, Inside Sales
ITC Infotech
09.2018 - 07.2019
- Identified customer needs, enhancing the sales pipeline, leading to revenue growth.
- Engaged with 20+ customers weekly to identify needs, driving increase in tailored solutions.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Managed customer service inquiries and complaints in a timely manner.
- Delivered prompt and efficient customer needs assessments, resulting in customer satisfaction.
- Formulated strategic plans to address declining revenue, resulting in 10% growth in Y months.
Client Servicing Manager
FDS Hive
05.2017 - 05.2018
- Enhanced client relationships by addressing service challenges, resulting in an increase in customer satisfaction.
- Collaborated with other departments to ensure efficient delivery of services to clients.
- Fielded 90% of client inquiries, ensuring prompt issue resolution and maintaining high levels of customer satisfaction.
- Delivered regular project progress updates to internal management via clear and concise presentations, resulting in informed decision-making.
- Leveraged CRM to maintain assigned accounts and activities.
- Delivered high-quality reports on project progress, 100% on-time submission rate, ensuring informed business decision-making.
- Secured 100% client satisfaction rate through contract negotiation with Y clients, driving strong relationships and revenue growth.
Inside Ad Sales Manager
Xpediant Digital Media
12.2016 - 04.2017
- Managed a large customer database to drive growth, resulting in 10% increase in sales leads.
- Spearheaded market expansion efforts, driving increase in revenue through strategic partnerships and market research.
- Enhanced customer satisfaction by 100% through proactive issue resolution and effective communication with customers.
- Expanded business partnerships through targeted outreach and relationship building, thereby maintaining a loyal customer base of clients.
Sales Support Executive
EC-Council
07.2016 - 11.2016
- Managed lead qualification, tracked customer interactions, and delivered exceptional service.
- Streamlined customer order tracking by entering data into Salesforce CRM, enhancing efficiency.
- Conducted research on potential new customers and markets to identify opportunities for expansion.
- Facilitated collaboration among sales team, addressing the challenge of stagnant growth.
- Established long-term client relationships to address sales challenges, achieving an increase in client retention.
Senior Sales Executive
Edusys Services Pvt Ltd
05.2015 - 05.2016
- Focused on improving sales metrics by handling customer data, evaluating sales performance, and creating lead generation strategies.
- Overcame customer dissatisfaction by delivering personalized service, resulting in an increase in repeat sales.
- Engaged potential customers through tailored presentations, overcoming awareness challenges and boosting product interest.
- Researched market trends to overcome stagnant sales.
- Trained and mentored junior sales representatives and team members.
- Boosted client engagement by addressing the challenge of pipeline stagnation, resulting in a 15-20% increase in scheduled sales presentations.
Education
MBA - Marketing & Systems
KIIT School of Management
Bhubaneswar, Odisha 07.2009
B.Tech - Chemical Engineering
G.I.E.T Gunupur
Gunupur, Odisha 05.2006
Skills
- Lead Generation & Prospecting
- Sales Strategy & Execution
- Client Relationship Management
- Cold Calling & Email Outreach
- Negotiation & Closing Deals
- Market Research & Competitive Analysis
- CRM Tools (Salesforce, HubSpot, Zoho)
- Pipeline Management
- B2B Sales & Account Management
- Presentation & Communication Skills
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Bengali
Intermediate (B1)
Timeline
AI LEAD EVANGELIST
Sheshi Private Limited
06.2025 - Current
Freelance Real Estate Consultant
Self
11.2022 - 01.2025
Account Executive
Ontop
12.2021 - 07.2022
Senior Executive, Inside Sales
ACL Digital
02.2021 - 07.2021
Junior Account Manager
ITC Infotech
07.2019 - 09.2020
Assistant Manager, Inside Sales
ITC Infotech
09.2018 - 07.2019
Client Servicing Manager
FDS Hive
05.2017 - 05.2018
Inside Ad Sales Manager
Xpediant Digital Media
12.2016 - 04.2017
Sales Support Executive
EC-Council
07.2016 - 11.2016
Senior Sales Executive
Edusys Services Pvt Ltd
05.2015 - 05.2016
MBA - Marketing & Systems
KIIT School of Management
B.Tech - Chemical Engineering
G.I.E.T Gunupur
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