Mousomi Sen

Experienced Salesforce Developer skilled in custom solutions, workflow automation, and API integration. Collaboration, and leadership abilities have driven improvements in system efficiency and user satisfaction. Holds multiple certifications and has earned awards for contributions to high-impact projects, demonstrating a commitment to innovation and effective team leadership. Excels working in a highly collaborative environment. Innovative Salesforce Developer skilled in designing solutions that improve productivity and efficiency. Specialize in Apex programming, Lightning component development, and Salesforce administration to create impactful customer relationship management systems. Excel in problem-solving, teamwork, and communication, ensuring seamless collaboration and project success.

· Supervised the complete development support of the Georgia SOS Voter Registration portal, leading to an online voter registration process that reduced application processing time by 40%, benefiting thousands of citizens during elections.

· Attained significant advancements products in application reliability through consistent code optimization techniques, ensuring 100% uptime of secure transactions and directly contributing to an increase in customer satisfaction ratings according to business requirement.

· Rebuilt project efficiency by analysing the codebase and debugging areas for performance improvements, resulting in a 30% reduction in load times.

· Utilized Git and GitHub for efficient version control across five diverse environments, enhancing deployment processes and reducing integration errors by 30%, leading to smoother team collaboration.

· Software Engineering diverse functionalities using LWC and Apex classes, resulting in a 40% enhancement in user engagement through revamped interaction features that clarified data handling.

· Integrated advanced reCAPTCHA technology into online submission systems, decreasing fraudulent activity by over 70%, reinforcing form integrity while maintaining adherence to established security protocols.

· Rationalized user permissions and custom object configurations across 50+ dashboards, enhancing administrative oversight and providing stakeholders with real-time access to critical data for informed decision-making.

· Formulated an education licensing portal to augment child education services for Georgia, impacting thousands of families.

· Reconstruct the Salesforce monitoring portal utilizing LWC and Apex, achieving 40% increase in application speed while enhancing user navigation for over 500 active users within the organization.

· Carry Out and maintained over 85% test coverage and carry through reusable solutions to improve system efficiency.

• Salesforce Certified Administrator
• Salesforce Certified Platform Developer I
• Salesforce Certified OmniStudio Consultant
• Salesforce Certified Platform App Builder
• Salesforce Certified JavaScript Developer I
• MuleSoft Certified Developer - Level 1

• Team Excellence Award (February 2023): Elevated Georgia Voter Registration project processing by three days.
• Team Excellence Award (April 2023): Contributed to NYC digital services platform, surpassing user goals by 300.
• Above & Beyond Award (June 2024): Elevated DECAL Pre-K Service Solution, benefiting over 5,000 children and families.

Guided and Managed workshops for the Competitive Programming Club, increasing engagement by 50%, fostering a collaborative learning environment focused on coding and technical.