Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Mousumi Paul

Assistant Manager - AML/KYC
Pune
Mousumi Paul

Summary

Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Overseeing and enhancing the processes related to customer identification, due diligence, and anti-money laundering measures.


Overview

9
years of professional experience
5
years of post-secondary education

Work History

CITI Corp
Pune, Maharashtra

Assistant Manager - AML/KYC
05.2023 - Current

Job overview

  • Manage and lead a team of North America - AML, to ensure efficient workflow, productivity, and collaborative success within the organization
  • Demonstrate effective leadership by overseeing team activities, providing guidance, and fostering a positive work environment.
  • Ensure effective implementation and adherence to KYC and AML policies and procedures.
  • Stay updated on regulatory changes and industry best practices to enhance the framework.
  • Supervise and lead a team of KYC analysts, ensuring their training and development.
  • Distribute workload efficiently and monitor team performance.
  • Implement quality control measures to ensure accuracy and completeness of KYC documentation.
  • Conduct training sessions for staff on KYC/AML policies, procedures, and regulatory requirements.
  • Manage and lead investigations into suspicious activities or non-compliance issues.
  • Escalate significant issues to higher management and coordinate with relevant authorities when required.
  • Identify areas for process improvement and automation to enhance efficiency.
  • Implement changes to the KYC/AML framework based on lessons learned and evolving regulatory requirements.

DBS
Pune, Maharashtra

Operations Specialist Officer
12.2018 - 04.2023

Job overview

Verify all necessary documentation received from clients for account opening and onboarding processes.

Perform thorough due diligence on new clients to assess their risk profiles.

● Ensure customer sourced documentation and information and 3rd party sourced documents and information are legible,

accurate and consistent.

● Ensure proper client outreach has been done for any required data.

  • Evaluate the risk associated with each client based on their business activities, industry, and other relevant factors.
  • Assign risk ratings to clients to guide ongoing monitoring efforts.

● Performing screening on individuals, extensive research on hits generated using all approved third party sources.

● Conduct complex alert and case investigations, perform Enhanced Due Diligence (EDD).

  • Investigate alerts generated by monitoring systems and determine the legitimacy of flagged activities.
  • Gather additional information from internal and external sources to support the investigation.
  • Prepare and file Suspicious Activity Reports (SARs) or other required reports in cases where suspicious activities are identified.
  • Maintain accurate records and documentation related to investigations.
  • Implement quality control measures to ensure accuracy and completeness of transaction monitoring processes.

ICICI
Pune, Maharashtra

Customer Service Officer
06.2015 - 11.2018

Job overview

  • Act as the primary point of contact for customers, addressing their queries, requests, and concerns.
  • Collect and verify all necessary documentation from clients for account opening and onboarding processes.
  • Ensure compliance with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.
  • Perform thorough due diligence on new clients to assess their risk profiles.
  • Conduct background checks and risk assessments to verify the legitimacy of clients.
  • Communicate effectively with clients to collect required information and address any discrepancies or missing documentation.
  • Collaborate with internal stakeholders, including relationship managers, legal, and compliance teams.
  • Manage end-to-end client onboarding processes, ensuring efficiency and accuracy.
  • Track and monitor progress to ensure timely completion of onboarding activities
  • Establish positive relationships with clients during the onboarding process.
  • Address client inquiries and concerns in a timely and professional manner.
  • Maintain accurate and up-to-date records of client information and onboarding documentation.
  • Ensure compliance with document retention policies.

Education

Institute of Finance, Banking & Insurance
Guwahati

Post Graduate Diploma in Banking Operations from Banking And Financial Support Services
01.2015 - 05.2015

University Overview

  • Final Grade: A

Dibrugarh University
Dibrugarh

M. Com from Banking
05.2011 - 05.2014

University Overview

  • Final Grade: 58%

Tinsukia College
Tinsukia

B.Com from Commerce
05.2009 - 05.2011

University Overview

  • Final Grade: 64%

Skills

    Name Screening, Red Flag, Sanctions

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Timeline

Assistant Manager - AML/KYC

CITI Corp
05.2023 - Current

Operations Specialist Officer

DBS
12.2018 - 04.2023

Customer Service Officer

ICICI
06.2015 - 11.2018

Institute of Finance, Banking & Insurance

Post Graduate Diploma in Banking Operations from Banking And Financial Support Services
01.2015 - 05.2015

Dibrugarh University

M. Com from Banking
05.2011 - 05.2014

Tinsukia College

B.Com from Commerce
05.2009 - 05.2011
Mousumi PaulAssistant Manager - AML/KYC