Mradul Shelkey
Travel & Expense Specialist
Pune
Summary
Skilled SAP Concur Specialist with strong expertise in managing travel and expense processes, including vendor creation, expense accruals, audit checks, and aging corporate card transaction monitoring. Proficient in handling ServiceNow tickets, providing end-user training, and ensuring compliance with global tax regulations and internal policies. Known for streamlining workflows, enhancing policy adherence, and supporting accurate financial reporting across multi-country operations.
Overview
4
4
years of professional experience
Work History
Travel & Expense Specialist
ECOLAB
11.2024 - Current
- Vendor Creation and Maintenance: Coordinate with the SAB Master Data team to create and maintain the Employee vendor ID in SAP, ensuring accurate data entry and compliance with internal controls for vendor onboarding.
- Expense Accruals Management: Monitor and process monthly expense accruals for unsubmitted and unapproved reports, ensuring accurate financial reporting in coordination with accounting teams during month-end and year-end closing.
- Offender Checklist Monitoring: Maintain and track an 'Offender Checklist' to identify employees with consistent noncompliance related to late submissions, policy breaches, or misuse of corporate cards, escalating repeat cases to HR as needed.
- Aging Card Transactions (80/90 Days): Review and report on outstanding corporate card transactions pending for more than 80 or 90 days. Follow up with employees and line managers to ensure timely reconciliation and avoid accounting discrepancies.
- ServiceNow Ticket Handling (Expense Support): Handle daily ServiceNow tickets related to SAP Concur issues, including login problems, expense submission queries, reimbursement delays, card integration, and system errors. Ensure SLA-based resolution and proper ticket documentation.
- User Training & Support: Conduct regular training sessions for new joiners and existing employees on SAP Concur processes, including how to submit expense reports, attach receipts, claim per diems, and comply with policy guidelines. Created easy-to-follow guides and video tutorials to improve user experience.
- Expense Audit & Compliance: Perform detailed audits of submitted expense reports across different countries, ensuring adherence to local tax regulations, corporate policies, and internal controls. Validate receipts, expense categories, and tax codes, rejecting or auditing reports as necessary.
- Policy and Tax Norm Adherence: Ensure all expenses are processed in line with country-specific tax laws (e.g., VAT/GST), and that system configurations are aligned with audit and compliance requirements. Collaborate with teams to stay updated on legal changes.
- Configured SAP Concur Travel & Expense (T&E) modules, including policies, expense types, workflows, audit rules, and approvals.
Supported system enhancements and periodic release updates, ensuring configurations remained compliant and aligned with business needs.
- Configured SAP Concur Travel & Expense (T&E) modules, including policies, expense types, workflows, audit rules, and approvals.
- Troubleshot functional issues across the Expense, Travel, and Audit modules, identifying root causes, and implementing corrective actions.
- Monitored integration jobs and performed basic integration troubleshooting between SAP Concur and HR/Finance systems.
- Responded to user-reported issues, providing clear guidance, and timely resolution to ensure seamless T&E operations.
- Collaborated with the Finance, HR, and Travel teams to gather requirements and translate them into optimized SAP Concur configurations.
- Supported training and user adoption efforts by creating knowledge articles, process documentation, and configuration change logs.
Senior Executive
Cognizant
09.2023 - 11.2024
- Audited and reviewed client expense reports to ensure accuracy, policy compliance, and alignment with contractual and financial requirements.
- Managed the end-to-end Travel & Expense (T&E) process, supporting employees through booking, submission, approval, and reimbursement stages while ensuring compliance with company policies and procedures.
- Processed and verified employee travel and expense reports with a high level of accuracy, completeness, and adherence to corporate T&E guidelines.
- Provided ongoing support and guidance to employees on travel booking procedures, system usage, reimbursement rules, and updates to T&E policies.
- Assisted employees with timely and accurate expense report submissions, resolving issues related to documentation, receipts, or system errors.
- Conducted audits of travel and expense reports to identify discrepancies, non-compliant spend, or potential policy violations, and recommended corrective actions.
- Utilized SAP, SFDC (Salesforce), and SAP Concur to manage, track, and process expense reports and travel-related transactions efficiently.
- Monitored and tracked all expense reports that did not comply with company standards, ensuring timely resolution and reinforcing policy adherence.
- Created and maintained detailed configuration documentation, Standard Operating Procedures (SOPs), change logs, and release notes to support audit, compliance, and system governance requirements.
- Ensured all T&E system configurations and workflows met compliance standards, internal audit controls, and organizational policies to maintain operational integrity.
Senior Officer
WIPRO
03.2022 - 07.2023
- Managed and processed employee expense reports using SAP Concur and SAP, ensuring timely submission, accuracy, and alignment with company financial procedures.
- Conducted detailed audits of travel and expense reports to verify compliance with corporate T&E policies, regulatory guidelines, and internal audit requirements.
- Handled reprocessing of rejected or incomplete expense reports by identifying errors, communicating with employees, and ensuring corrections were made promptly.
- Provided user support for SAP Concur systems and T&E workflows, troubleshooting issues, guiding employees through system processes, and ensuring smooth operational flow.
- Monitored travel and expense data to identify trends, exceptions, policy violations, and areas for process improvement, contributing to more efficient T&E operations.
- Generated and distributed regular reports for management review, audit purposes, and compliance checks, ensuring transparency and accuracy of T&E activities.
- Demonstrated proven experience with SAP Concur and SAP solutions, applying strong analytical skills and attention to detail in daily T&E operations.
- Applied strong knowledge of corporate travel and expense policies, audit procedures, reconciliations, and financial controls to maintain compliance and reduce risk.
- Maintained confidentiality while handling sensitive financial data, ensuring adherence to data protection standards and corporate governance practices.
Education
Bachelor of Commerce - Finance
ST. George College, Rashtrasant Tukadoji Maharaj Nagpur University
Nagpur, Maharashtra01.2022
Skills
- SAP Concur
- Expense auditing
- Vendor management
- Expense compliance
- Financial reporting
- Effective communication
- SFDC
- ServiceNow
- Stakeholder engagement
- Payment Processing
- ERP Integration SAP
- Expense Accruals Processing
- End-User Training & Support
- Travel & Expense
- Concur Troubleshooting
- SAP
Timeline
Travel & Expense Specialist
ECOLAB
11.2024 - Current
Senior Executive
Cognizant
09.2023 - 11.2024
Senior Officer
WIPRO
03.2022 - 07.2023
Bachelor of Commerce - Finance
ST. George College, Rashtrasant Tukadoji Maharaj Nagpur University