ARUN SINGH
BOLD Technology Systems Pvt. Ltd
Greater Noida
21
years of professional experience
Strong leader, problem-solver, strategic thinker and AI enthusiast dedicated to streamlining operations to bring in optimizations and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Work History
Senior Director
9 Years 2 Months- Led and scaled a QA team of 140+ engineers, responsible for all aspects of testing (functional, non-functional, and automation) across e-commerce web and mobile (hybrid & native) applications. Testing scope included UI, microservices, performance, security, accessibility, and SEO/ SEM
- Developed and implemented scalable QA strategies to ensure the quality and performance of AI-driven solutions, encompassing prompt engineering, LLMs, NLP and OCR.
- Spearheaded global organizational process optimization initiatives. Led Agile transformation and fostered strong cross-functional collaboration across departments.
- Tool evaluation and governance
- Org level atlassian tool set administration.
- Infra optimizations
- Vendor management and tracking
- Building high-performing teams through mentorship, guidance, and career development opportunities.
- Partnering with organizational leadership and board members to shape and execute operational strategies.
- Cultivated a culture of continuous improvement by fostering open communication and empowering teams to contribute innovative ideas.
- Successfully scaled the QA team from 20 to 150+ members, including hiring and developing leadership talent.
- Establishment of key org level OKR matrices and creation dashboards and reports using multiple tools like jira dashboards, google sheets, looker studio, query insight, Easy BI etc.
- Led cross-functional teams to implement innovative technology solutions improving operational efficiency.
QA Manager
1 Year 4 Months- Handling multiple QA projects, releases from both functional (manual and automated) and non-functional (performance, Security and accessibility) perspective.
- QA process enhancement/ implementation.
- Agile methodology.
- coordination amongst team.
- Streamlined bug reporting process, expediting resolution times for critical issues.
- Optimized test case coverage by identifying gaps in existing test plans and devising new strategies for comprehensive testing.
- Implemented risk-based testing strategies that prioritized high-risk scenarios, enabling efficient use of resources during tight deadlines.
QA Manager
1 Year 10 Months- Heading mobile QA for all platforms (Windows, iOS, and Android) along with mobile site, handling multiple apps on SOA based architecture, functional and API testing (manual and automation), non-functional testing.
- Process enhancement and implementation.
- Team management.
- Conducting SCRUMs as a scrum master following the Agile (sprint/Kanban) based model.
- Expanding, grooming, monitoring and mentoring the teams.
- Recruiting lead and senior engineers.
- Developed training programs for junior QA analysts, improving their technical skills and proficiency in testing methodologies.
- Mentored junior team members, providing guidance and support to help them excel in their roles and contribute effectively to the organization.
- Managed cross-functional teams to ensure seamless coordination between QA, development, and support departments.
Project/ Test Lead
1 Year 5 Months- Executed test cases and documented defects, confirming resolution, and mitigation of defects.
- Conducted regression testing of existing products.
- Spearheaded training initiatives aimed at enhancing the competency levels of existing test personnel while building a strong pipeline of new talent in support of future growth objectives.
- Collaborated with developers and product owners to stay current on product features and intended functionality.
- Optimized test cases to maximize success of manual software testing.
Sr. Lead
3 Years- Onsite coordinator.
- Client and stakeholder management.
- Remote (non-collocated) team management.
- Functional testing.
- API testing.
- Recruitment and onboarding.
- Analyzed existing processes to identify opportunities for optimization, recommending changes that led to significant cost savings and improved performance.
Project/Team Lead
3 Years 6 Months- Achieved high levels of stakeholder satisfaction through exemplary leadership, consistent communication, and a commitment to delivering results in alignment with established objectives.
- Onsite coordinator.
- Defining test plan and strategy.
- Defining relevant processes.
- Project coordination with multiple client's in-house and third party teams involved.
- Conducting team and organization level trainings.
- Coordinating and assisting the team for test automation activities on TOSCA.
- Analyzing the tools for security and interface testing.
- Analyzing VSTS 2010 for Test management activities.
- Recruiting senior test engineers and test engineers.
Sr. Software Engineer
1 Year 1 Month- Mentored junior QA engineers, fostering a culture of continuous learning and professional growth.
- Advanced departmental knowledge-sharing by training new QA Engineers on company-specific testing methodologies and tools.
- Identifying the test scenarios and cases.
- Designing test plan.
- Estimation.
Education
PGDBA - International Business Management
B. Tech. - Information Technology
Skills
Desktop and mobile webapps
APIs
Native mobile apps
E-commerce
Manual + automated functional testing
Non-functional testing (including performance
security and accessibility)
QA Strategy definition
AI driven testing
Jira administration
Process improvement/management
Recruitment and Appraisal/career progression for large teams
Tool evaluations and management
Project Management
People management
Agile methodologies
Strategic Planning
Cross department coordination for collective growth and efficiency gains.
Additional Information
Valid US Visa, Work Experience across different geographies (US, UK and Australia), Work Experience in service based and product based organizations, with collocated and remotely located (onshore-offshore model) teams
Timeline
Senior Director
BOLD Technology Systems Pvt. Ltd
06.2017 - CurrentRead More
QA Manager
HCentive
01.2016 - 05.2017Read More
QA Manager
Jabong
03.2014 - 01.2016Read More
Project/ Test Lead
Cvent
03.2013 - 08.2014Read More
Sr. Lead
Birlasoft Technologies
03.2010 - 03.2013Read More
Project/Team Lead
NIIT Technologies Limited
09.2006 - 03.2010Read More
Sr. Software Engineer
Magic Software Private Limited
08.2005 - 09.2006Read More
U. P. Technical University
B. Tech. from Information Technology
Read More
University of London
PGDBA from International Business Management
Read More