Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Mridul Sharma

New Delhi

Summary

Results-driven Procurement Officer offering superior research abilities, sound judgment and meticulous organizational skills. Meets internal supply needs while maintaining budget and operational goals and demand and discerning eye for inventory level evaluation. Experienced in coordinating with vendors regarding logistics & tracking products from vendor shipments to the consumer pipeline. Analytical performer with price dispute resolution experience. Considered an enthusiastic employee with great decision making skills.

Overview

7
7
years of professional experience

Work History

Product Specialist

Bhagwati Products Ltd
Gurgaon
03.2016 - Current
  • Researched product's technical specifications and accurately communicated information.
  • Assisted with demonstrations for Product and Service to showcase functionality.
  • Logged phone numbers and email addresses to contact customers for follow-ups.
  • Liaised between customers and manufacturing to design new product.
  • Created database of all equipment models and serial Numbers.
  • Increased sales by educating prospects on benefits of products and services in comparison to competitors.
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
  • Collaborated with vendors to locate replacement components and resolve advanced problems.
  • Upsold products and services to increase company revenue by 5%
  • Retained existing clients and developed more than 15 new accounts by extending high quality and efficient support service.
  • Helped streamline repair processes and update procedures for support action consistency.
  • Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
  • Trained and provided coaching to more than 30 junior team members.

Procurement-Manager

Micromax
New Delhi
03.2018 - Current
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Approved regular payroll submissions for employees.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Recorded inventory sales into organization's weekly income report.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Evaluated report data to proactively adjust and enhance operations.
  • Directed staff and managed annual capital budget.
  • Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
  • Prepared and recommended long-range plans for development of department personnel.
  • Propelled continuous improvements and strategically capitalized on current market trends.
  • Executed regular process updates to reduce discrepancies and enhance scheduling across production calendars and programs.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Monitored and supported progress of plant production orders by managing shop capacity and loading functions at several facilities.

Procurement Officer

Freelancing
New Delhi
04.2021 - Current
  • Built relationships with vendors to negotiate ideal terms for purchases.
  • Input, analyzed and reported on data covering all aspects of procurement operations.
  • Set up and negotiated contracts to obtain favorable pricing and delivery structures.
  • Developed and strengthened supplier relationships.
  • Maintained current understanding of pricing structures, market conditions and trends in industry.
  • Evaluated internal needs and developed plans for maintaining optimal supply levels.
  • Procured materials for squadron maintenance and repair services.
  • Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.
  • Developed and maintained relationships with key suppliers for smooth communication and to meet required expectations.
  • Negotiated complex corporate procurement contracts by working closely with internal and external contacts.
  • Reviewed and issued contracts and blanket purchase orders after choosing ideal vendor and drive procurement process.
  • Researched new vendors and partners to obtain most cost-effective pricing for goods, saving company $1M in one year.
  • Identified new and more cost-effective suppliers through participation in industry networking events, purchasing advantageous packages and cutting costs.
  • Maintained effective and lasting vendor relationships through dynamic communication, collaboration and intelligent questioning skills.
  • Made valuable contributions to planning of promotions, pricing and inventory levels, enhancing inventory flow, revenue and profits.
  • Reduced downtime in warehouse operations by ensuring reorders were aligned with store sales and backlog.
  • Performed yearly store audits in collaboration with managers, designers and sales associates to provide feedback.
  • Enhanced organization and traceability through implementation of management systems.
  • Promoted superior customer experiences by leveraging understanding of benefits and product value perception.
  • Reduced production downtime by overseeing quality control and assembly.

Education

Bachelor of Technology - IT

MD UNIVERSITY
Haryana
09.2015

Skills

  • Operational Efficiency
  • Supplier Research
  • Product Tracking
  • Project Coordination
  • Order Placement
  • Supply Chain Forecasting
  • Procurement Negotiations
  • Bid Process Management
  • Purchase Order Creation
  • Vendor Sourcing
  • Procurement Proposals
  • Materials Procurement
  • Corrective Actions

Accomplishments

  • Supervised team of 10 staff members.
  • Resolved product issue through consumer testing.

Timeline

Procurement Officer

Freelancing
04.2021 - Current

Procurement-Manager

Micromax
03.2018 - Current

Product Specialist

Bhagwati Products Ltd
03.2016 - Current

Bachelor of Technology - IT

MD UNIVERSITY

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Mridul Sharma