Mridul Tiwari
Prayagraj
Summary
• A Sales and Business development professional with 9 years of experience in Ad sales & Business to Business
- Teachmint - SAAS in School
- Ninjacart- Leading F&V company
- Lead School - Future of Education
- OYO - India's largest and fastest growing hospitality chain
- 99acres.com - India's leading Real Estate Portal
Core expertise in
• Sales
A self starter with demonstrated experience in solution selling to all types of audience from CXOs to Government Secretaries, OSDs
• Business Development
Built new categories from scratch into multi crore business with specialty in developing markets for nascent/ early stage/ embryonic products
• Strategic Partnerships
Seeding and scaling strategic partnerships , program managing these partnerships
•Key Account Management
•Being “The First one through the wall – he always gets bloody” with an proclivity for hustle and blitz scaling , juggling multiple projects and clients.
Overview
9
9
years of professional experience
Work History
Area Business Manager
Teachmint
Prayagraj
11.2021 - 07.2023
- Introduction of the brand in the Market in terms of revenue.
- Developed the areas in the assigned territory.
- Transformation of traditional schooling with the alignment of NEP.
- Cross Connect with the teams and regular connect with the product team for the development of the product as per the end user needs.
- Ensuring tragets are achieved by the teams on weekly, monthly and quaterly basis.
- Dotted line reporting of service team for client satisfaction .
City Head
Ninjacart
Prayagraj
03.2021 - 08.2021
- Managing P&L of the city.
- Building and Scaling the market.
- Last mile logistics cost monitoring
- Cost management.
- Responsible for managing operations (quality of service & escalations ) in the territory for high customer satisfaction.
- Building Sustainable demand channels.
- Responsible for meeting Demand & Supply targets by team.
- Identifying new supply and demand avenues.
- Ensuring team motivation and training on regular basis.
- Creating new processes to improve operational efficiencies.
Area Sales Manager
Lead School
Prayagraj
02.2020 - 02.2021
- Developed and implemented strategic sales plans to accommodate corporate goals.
- Planned, developed and implemented sales strategies in an assigned region.
- Monitored performance of sales representatives against goals set by management.
- Provided training and guidance on product knowledge, selling techniques and customer service.
- Prospected, identified and cultivated relationships with contacts to promote product lines and solutions.
Deputy MMCEO
OYOROOMS
Prayagraj
08.2017 - 02.2020
- Manage the P/L end to end for a micro market
- Drive the offline channels and close liaising with the online team to ensure meeting of the targets.
- Responsible for managing Operations (quality of service & escalations) in the marketplace and ensuring high quality of customer experience.
- Building Sustainable demand channels from a long term perspective
- Responsible for meeting the supply and Demand targets and identifying new supply and Demand avenues.
- Handling a highly engaged and energetic team to strive for succes
Business Development Manager
OYO ROOMS
Prayagraj
01.2016 - 07.2017
- Retain/acquire new Corporate clients in the specified region/ market.
- Manage the entire sales process effectively from query generation to payment.
- Create new products by interacting with Marketing and Demand teams tailor made to client requirements.
- Understanding client requirements and tailor pitch the product accordingly.
- Share regular feedback on market conditions, competition, pricing and other factors influencing sales.
- Interact regularly with the clients to ensure a committed and partnership based relationship
Senior Sales Executive
99 Acres
Delhi
12.2014 - 01.2016
- Handling the client base of 200 key clients in South Delhi and Central Delhi for selling online based property solutions.
- Maintain the CRM and usage report for the clients and track competition activities and responses for the accounts.
- Develop and manage relationships with client including High Profile brokers,Promoters,Real Estate Agents, Builders etc and ensure high level of clients satisfaction with their online advertising campaigns.
- Meet the weekly, monthly and quarterly targets and improve revenue for the organization.
- Work with the Product team on the behalf of 99acres Noida sales team to improve product and site deliverables
- Upgrade the existing clients base of the company and thereby increase the profit volume of company.
- Maximize market share and client preference in the assigned market through high quality service.
Education
PGDM - Marketing And Operations
IILM Graduate School Of Management
Noida05-2015
B.com - Commerce
University Of Allahabad
Prayagraj05-2013
Skills
- Territory Management
- Key Account Management
- Competitor Analysis
- Sales Management
- Operations Management
- Strategic Planning
- Account Acquisition
- Sales Targeting
- Customer Portfolio Management
Languages
Hindi
First Language
English
Advanced (C1)
C1
Accomplishments
- Sales Super Star Teachmint 2023
- The Alchemist OYO 2018
Timeline
Area Business Manager
Teachmint
11.2021 - 07.2023
City Head
Ninjacart
03.2021 - 08.2021
Area Sales Manager
Lead School
02.2020 - 02.2021
Deputy MMCEO
OYOROOMS
08.2017 - 02.2020
Business Development Manager
OYO ROOMS
01.2016 - 07.2017
Senior Sales Executive
99 Acres
12.2014 - 01.2016
PGDM - Marketing And Operations
IILM Graduate School Of Management
B.com - Commerce
University Of Allahabad