MRIDULA KUMARI
Solution Consultant II in UKG
Noida
Summary
· Having 4+ years experience as Kronos Solution Consultant.
· Hands-on expertise in implementing, configuring, and optimizing Kronos workforce management solutions for diverse clients across various industries.
. Strong knowledge and hands-on experience in Time and Attendance, Accruals, business structure, Access profile, leave of absence, business process models, Attestation, ESS, basic scheduling and Notifications.
· Proven track record of successfully leading full lifecycle implementations, from initial consultation and requirements gathering to system configuration, integration, training, and support.
· Skilled in analyzing client needs, developing tailored solutions, and delivering exceptional results that enhance workforce efficiency, compliance, and operational performance.
· Adept at collaborating with cross-functional teams, providing expert guidance, and ensuring seamless deployment and utilization of Kronos software to meet organizational objectives.
· Exceptional problem-solving abilities and dedication to delivering high-quality service and support.
· Certified in Agile Methodology, experience in all phases of software development life cycle (SDLC) which includes User Interaction, Business Analysis, Design, Development, Integration, Documentation, Testing, Deployment, Builds, Configuration and Code Management, Production/Customer Support, Maintenance and Enhancements.
. Looking for a responsible position where I could potentially utilize my analytical skill, knowledge, and expertise throughout the career
Overview
5
5
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
1
1
Language
Work History
Solution Consultant II
Ultimate Kronos Group
05.2022 - Current
- Participated in end-to-end implementation projects of Kronos Workforce Dimensions and related technologies, ensuring successful configuration, integration, and user adoption.
- Collaborated with clients to gather requirements, analyze business processes, and design solutions that align with their workforce management objectives.
- Troubleshooted and resolved technical issues, ensuring system stability and performance.
- Provided hands-on expertise in Kronos Workforce Dimensions (WFD) configuration , including accrual configurations, timekeeping, scheduling, and leave management.
- Developed custom modules, reports, and integrations to meet specific client needs.
- Cultivated strong client relationships through effective communication , proactive problem solving, and delivering value-driven solutions.
- Collaborated with cross-functional teams to drive continuous improvement of processes, tools, and methodologies related to workforce management and integration.
- Applied effective time management techniques to meet tight deadlines.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Assisted clients in navigating complex industry challenges, offering expert guidance and strategic recommendations.
- Enhanced communication among team members, fostering a collaborative and supportive work environment.
Associate Consultant
Capgemini
07.2019 - 05.2022
- Involved in requirement gathering and implementing for sites in WFC Kronos
- Create usable documentation including audit findings, business requirements, and product design documents
- Translate findings and product design documentation into properly configured applications (WTK, WFS, etc)
- Developed configurations that meet client requirements and solve the issues based on the inputs provided without any SLA's
- Troubleshooting the Kronos configuration and 4500/Kronos InTouch issues
- Monitoring system performance and clearly communicate any issues with Kronos technical support or internal IT resources to ensure timely resolution
- Production support of Kronos included analysis work of Workforce Device Manager (timeclocks), WIM interfaces inbound (employee data) and outbound (payroll hours/wage), pay rules, accruals, reports, wage profiles, etc
- Responsible for developing Kronos Payrules, Workrules, Paycode Profiles, Paycode, Wage Profiles, FAP's, Schedules, Labor Levels, Labor Level sets
- Completed display profiles including all necessary building blocks related to Kronos Genies and Function Access profiles
- Responsible for the payroll interface and sharing the data with the HR operations team on the monthly basis
- Responsible for the creation of the interface build which will back up the data on the weekly basis for 3 weeks
- Maintaining employee records for new hire and exit information in WFM systems in Workforce Management Software – Real Time Activity
- Monitoring and implementing the adhoc configuration changes in WFC Kronos for all sites
- Work closely with Project Managers communicating and understanding the goals required to complete the required tasks on time and budget
- Maintaining the internal project management system up to date with all-time worked, task status, and related documentation
- Maintaining current in-depth technical, functional, and operational knowledge of UKG Workforce Central.
Education
B.E. in Electronics & Communication -
LNCT
Bhopal, India 06.2015 - 06.2019
Class XII -
M.D Girls Senior Secondary School, Bikram
Patna 04.2014 - 04.2015
Matriculation -
M.D Girls Senior Secondary School
Bikram, Patna 04.2012 - 04.2013
Skills
Team Collaboration
Certification
. Rewarded as Rising Star in Capgemini for Customer delight.
Personal Information
- Blood Group: O
- Date of Birth: 10/12/1998
- Nationality: India
Disclaimer
I hereby declare that the above furnished information is true to the best of my knowledge.
Timeline
Solution Consultant II
Ultimate Kronos Group
05.2022 - Current
Associate Consultant
Capgemini
07.2019 - 05.2022
B.E. in Electronics & Communication -
LNCT
06.2015 - 06.2019
Class XII -
M.D Girls Senior Secondary School, Bikram
04.2014 - 04.2015
Matriculation -
M.D Girls Senior Secondary School
04.2012 - 04.2013
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