Mridusmita Das
QA Manager
Greater Noida
Summary
- Scrum Alliance Certified Scrum Master and working actively as a Scrum Master/QA MANAGER in the Agile Methodology since 2014. 15 Years of professional experience in requirement analysis, design and development and testing of applications for Client/Server, web and windows applications using Java and Microsoft .NET technologies like C#, HTML 5 and JavaScript. Functional/Non-functional testing using Manual Testing and Automation Testing in Robot Framework and Selenium.
- Mobile Device Testing in Android & iOS devices
- Interoperability testing in a Raspberry Device for Point of Care module
- Experience of Web service testing and basic Performance Testing.
- Involved in all phases of SDLC like requirement analysis, functional specifications, database design, system designing, development, testing, debugging, maintenance and customization.
- Involved in all phases of STLC like requirement analysis, test planning, test case designing, test environment setup, test execution and test closure
- Agile framework extensively used for development workflow using JIRA/Confluence
- Good exposure to application versioning using software configuration tools like BitBucket, GitHub, Visual Source Safe, SOS and TFS.
- TOSCA Tricentis certified Automation Specialist.
- Well versed in database testing using SQL Server 2000/2005/2008/2012, MySQL.
- Applying Continuous Integration using Jenkins
- Team player with excellent Client Handling, Process Development, Organizational and Presentation Skills, enthusiastic learning and applying new technologies.
- Expertise in QA Methodologies and Testing. Experience in Functional, Performance, Smoke, Risk Based Testing, Experience Testing, Regression, End to End testing
- Worked in POSTMAN and SOAP UI as part of API Testing
- Expertise in Functional Testing, End to End(E2E) testing, UAT Testing, Regression testing and Black box testing in different stages of Software Testing Life Cycle(STLC)
- Having good working knowledge in database development, object-oriented programming, application development, business analysis, requirements gathering, and application integration and customization.
- Worked as an onsite coordinator and have delivered high quality deliverables. Received excellent feedback from client multiple times.
- Excellent Communication, Interpersonal and organizational skills.
- Good analytical and problem-solving skills and ability to quickly learn new technologies
- Attended Robotic Process Automation (RPA) training in UI Path tool
- Enrolled in IoT (Internet of Things) for WWRT( Women Wizards Rule Tech - An initiative to upgrade Women In Tech) for current year 2018-2019.
- Implementing Appium in Android Studio for a pilot application
- SAFE certified Product Owner/Product Manager.
- Microsoft Azure AZ-900 certified with 925 marks
- Graduate of 'Introduction to Leadership' program for 2020-2021
Overview
14
14
years of professional experience
4
4
years of post-secondary education
8
8
Certificates
5
5
Languages
Work History
QA Manager
NTT Data
Noida
09.2021 - Current
- Managed team of 20 plus people and delivered successful projects
- Conducted research, gathered information from multiple sources and presented results.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Created plans and communicated deadlines to complete projects on time.
- Resolved problems, improved operations and provided exceptional service.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked in POSTMAN and SOAP UI as part of API Testing
- Expertise in Functional Testing, End to End(E2E) testing, UAT Testing, Regression testing and Black box testing in different stages of Software Testing Life Cycle(STLC)
- Having good working knowledge in database development, object-oriented programming, application development, business analysis, requirements gathering, and application integration and customization.
- Work in qTest for test case design, maintenance and execution of around 500 over 2 years.
- Work in Microsoft Azure for Agile ceremonies and Pipeline creation/maintenance
- Prepare Weekly Status Report, Monthly SLA and share with leadership.
Senior QA Consultant
NTT Data
Louisville
08.2020 - 05.2021
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Performed standard first article inspections and random sampling inspections to verify adherence to customer standards.
- Monitored product standards and quality-control programs.
- Worked on Agile Transformation Projects on Insurance, Health and Travel Domain
- Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
- Updated inspection journals and daily summary logs with quality-related data.
- Work in coordinating work with onshore-offshore-nearshore with respect to Automation, Change Orders, and daily Production Support Maintenance follow ups
- Work in Azure DevOps in Azure Repos/Git distributed, Azure Boards, Azure Artifacts,
- Work in CI-CD pipeline for execution, validation, and analysis of Smoke Test cases
- Involved in Infrastructure testing using basic Ansible playbooks. Involved in Windows/Linux and Citrix Patch testing
- Attended Robotic Process Automation (RPA) training in UI Path tool
- Implementing Appium in Android Studio for pilot application
- Devised cohesive test plans for projects using advanced testing technologies.
- Created and collaborated in implementation and maintenance of business back log.
- Analyzed quality and performance data to support operational decision-making.
- Identified issues to improve workflows.
Senior SDET
NTT Data
Lansing, Michigan
11.2018 - 07.2021
- Integrated collected data into business process enhancements to address ongoing business goals.
- Wrote test case parameters, test scripts and automation guidelines.
- Provided process training to technical staff in consultant capacity.
- Identified delivery risks for ongoing projects, developing strategies to avoid delays.
- Researched and acquired extant testing frameworks to speed quality assurance timeframes.
- Participated in Agile development processes to support continual improvements in overall delivery efforts.
- Defined and tracked test results, defect counts and performance discrepancies.
- Maintained QA expertise in several programming languages.
- Worked on frameworks Robot Framework 3.7, SeO2 Framework, Selenium, Jira, TDD, TestNG, BDD, Cucumber
- Executed regression test procedures and automated test suites to shorten diagnostic timeframes.
- Worked as an onsite coordinator and have delivered high quality deliverables. Received excellent feedback from client multiple times.
- Excellent Communication, Interpersonal and organizational skills.
- Good analytical and problem-solving skills and ability to quickly learn new technologies
QA Principal Consultant
NTT Data
Noida
09.2018 - 11.2018
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Worked extensively in BDD (Behavior Driven Framework) Cucumber for BMW(Bavarian Motor Works) project
- Working in Agile methodology and delivering quality work in sprints.
- Write the Test Plans/Test Cases for the Use Stories.
- Testing the code which involves graybox testing. DB2 queries for database testing
Project Manager/Team Leader
NTT Data
Noida
12.2012 - 07.2018
- Developed and initiated projects, managed costs and monitored performance.
- Met project deadlines without sacrificing build quality or workplace safety.
- Updated operational methods and oversaw accounting procedures for improved efficiency.
- Maintained relationships with material vendors to lower costs and diversify capabilities.
- Started working in the Healthcare Solutions Division team as a Team lead and soon got promoted to the Manager level due to consistent robust deliverables.
- Worked on Jira.
- Worked in Selenium for Automation, Jmeter for Performance testing
Team Lead
NTT Data
Noida
05.2010 - 05.2012
- Reported on updates to project specifications and progress.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Tracked receipts, employee hours and inventory movements.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Documented counts and sorted finished work to promote easy access for shipping or additional processing.
- Mentored newly hired employees on Selenium and QA processes
- Completed 2 internal NTT certifications on .Net.
Senior Software Engineer
NTT Data
Gurgaon
11.2009 - 05.2010
- Trained and mentored around 15 junior developers and engineers, teaching skills in .Net and working to improve overall team performance.
- Promoted technical leadership to entry-level and junior engineers in complex enterprise system environment.
- Worked with project managers, developers, quality assurance and customers to resolve technical issues.
- Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
- Subject Matter Expert in Finance Domain
- Updated job knowledge by studying state-of-the-art development tools and programming techniques and participating in educational opportunities.
Software Engineer
NTT Data
Hyderabad
05.2009 - 10.2009
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
- Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
- Developed robust, scalable, modular and API-centric infrastructures.
- Delivered 2 unit-tested systems within customer-prescribed timeframes.
- Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.
- Updated old code bases to modern development standards, improving functionality.
Software Engineer
NTT Data
Gurgaon
09.2008 - 04.2009
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
- Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
- Developed robust, scalable, modular and API-centric infrastructures.
- Delivered unit-tested systems within customer-prescribed timeframes.
- Coordinated efficient large-scale software deployments.
- Supported around 100 + critical client issues in shifts. Was in night shifts during peak business and solved critical business tickets
Software Engineer
NTT Data
Gurgaon
02.2008 - 09.2008
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
- Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
- Developed robust, scalable, modular and API-centric infrastructures.
- Delivered unit-tested systems within customer-prescribed timeframes.
- Completed Brain Bench Certification
- Delivered 3 important deliverables successfully
Education
Bachelor of Engineering - Bachelor of Engineering-1st Class With Distinction
Anna University
Chennai, TN 05.2003 - 05.2007
Skills
QA
Accomplishments
Publications / Presentations / Industry Awards
1. Outstanding Contributor for year 2015
2. Spot Awardee for couple of years
3. Graduate for 'Emerging Leadership Program 2017-2018'
4. Star Performer for 'Introduction To Leadership Program 2020-2021'
5. Receive Star points as completed the SAFE POPM certification among the first 10 members of the organization
6. Also played and won NTT Data Badminton League.
Certification
Certified SAFe® 5 PO
Timeline
QA Manager
NTT Data
09.2021 - Current
Senior QA Consultant
NTT Data
08.2020 - 05.2021
Certified SAFe® 5 PO
07-2020
Senior SDET
NTT Data
11.2018 - 07.2021
QA Principal Consultant
NTT Data
09.2018 - 11.2018
Project Manager/Team Leader
NTT Data
12.2012 - 07.2018
Team Lead
NTT Data
05.2010 - 05.2012
Senior Software Engineer
NTT Data
11.2009 - 05.2010
Software Engineer
NTT Data
05.2009 - 10.2009
Software Engineer
NTT Data
09.2008 - 04.2009
Software Engineer
NTT Data
02.2008 - 09.2008
Bachelor of Engineering - Bachelor of Engineering-1st Class With Distinction
Anna University
05.2003 - 05.2007
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