Deputy General Manager
GIGU Hospitality Pvt Ltd- Gillys Resto Bar, Zodiac Bar & Kitchen
- Current
- Developed and implemented strategies to improve operational efficiency and customer satisfaction.
- Organized and monitored workflow of daily operations to ensure smooth functioning of the organization.
- Supervised team members, established performance goals, provided feedback, and conducted performance reviews.
- Resolved employee issues in a timely manner by providing guidance and counseling as needed.
- Prepared reports on various aspects of organizational operations for senior management review.
- Analyzed financial data to identify potential opportunities for cost savings or revenue generation.
- Created strategies to enhance customer service initiatives while maintaining cost-effective operations.
- Conducted market analysis to develop plans for new product launches and promotional campaigns.
- Coordinated with external vendors to obtain materials at competitive prices while meeting quality requirements.
- Reviewed existing policies and procedures to ensure compliance with applicable laws and regulations.
- Identified areas of improvement in operational processes and developed solutions accordingly.
- Managed projects from inception through completion while ensuring alignment with corporate objectives.
- Provided leadership support in developing business plans, budgeting, forecasting, marketing activities.
- Monitored progress against key performance indicators to evaluate effectiveness of operational activities.
- Established strong relationships with internal teams as well as external partners, suppliers, vendors.
- Analyzed performance data and identified opportunities for improvements.
- Oversaw implementation of corrective actions to improve efficiency and reduce waste.
