MRINMOY BISWAS

A Lead in handling banquets & Dining room

An achievement-oriented leader seeking a Restaurant Operational Manager position in Hospitality with an aim of developing healthy and long lasting relations with the guests. Offering over a decade’s effective restaurant management experience. Hired, trained, coached, and developed 180 member staff, with the express purpose of integrating talented individuals into a team capable of exceeding all customer and corporate expectations with regard to service, food safety, and restaurant cleanliness. Increased overall sales by 31% through creation of aggressive local marketing campaigns and cross-sales training. Reduced prime costs by 28% through more efficient scheduling, reduction of food costs, and increased sales. Coordinating procurement of necessary equipment and products. Identifying and networking with cost effective & reliable vendors/ suppliers for purchase of requisite materials and spares as well as project procurements.

• Best Team Performance Award of Adonia F&B Dept
• Hospitality Module - Handling difficult customers, Disability awareness, Crisis management.
• Code of Business Conduct and ethics.
• Train the Trainer from Carnival UK
• Completed Flotilla Management Programme including Introduction to the role as a Restaurant Manager, Conduct Matters, Feedback Matters, Leading Matters, Style Matters, Coaching Matters and communication matters.

• Date of Birth: 12/03/80
• Gender: Male
• Nationality: Indian
• Marital Status: Married