Mrinmoy Mukherjee
Kolkata
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
18
18
years of professional experience
Work History
Senior DEO
Haier Appliances India Pvt Ltd
01.2024 - Current
- Developed strategies for operational improvement to enhance efficiency.
- Managed operations for material dispatch to ensure timely delivery.
- Controlling delivery support with transporter & customer.
- Maintaining the Inbound & Outbound register according with records.
- Maintained comprehensive records for all operational parameters to support accurate reporting.
- Preparing warehouse performance in our own Systems.
- Selected new articles for inventory based on market trends.
Senior Supervisor
Flipkart
SealdahODH
01.2020 - 01.2023
- Trained and mentored staff to enhance operational efficiency and teamwork.
- Supervised daily operations of logistics and inventory management teams.
- Implemented process improvements to streamline order fulfillment procedures.
- Coordinated cross-departmental communication for seamless workflow execution.
- Managed scheduling and staffing to meet peak operational demands effectively.
- Monitored compliance with safety standards and company policies in the workplace.
Administrative Executive
Megacity Courier Service
Coordinated daily operations for efficient package delivery and customer service.
Managed scheduling and dispatching of couriers to optimize routes and timelines.
Processed customer inquiries and provided timely information on delivery status.
Maintained accurate records of shipments and courier activities using tracking systems.
Assisted in training new staff on operational procedures and company policies.
Implemented process improvements to enhance workflow efficiency within the office.
Provided excellent customer service to internal and external customers.
01.2013 - 01.2019
- Coordinated daily operations for efficient package delivery and customer service.
- Managed scheduling and dispatching of couriers to optimize routes and timelines.
- Processed customer inquiries and provided timely information on delivery status.
- Maintained accurate records of shipments and courier activities using tracking systems.
- Assisted in training new staff on operational procedures and company policies.
- Implemented process improvements to enhance workflow efficiency within the office.
- Provided excellent customer service to internal and external customers.
Domestic Operation Executive
FIRST MORNING SERVICE
Led strategic planning sessions to align organizational goals with operational initiatives.
Coordinated cross-departmental projects to enhance communication and collaboration.
Developed employee training programs to improve skills and knowledge across teams.
Oversaw budget management to ensure efficient allocation of resources.
01.2010 - 01.2013
- Led strategic planning sessions to align organizational goals with operational initiatives.
- Coordinated cross-departmental projects to enhance communication and collaboration.
- Developed employee training programs to improve skills and knowledge across teams.
- Oversaw budget management to ensure efficient allocation of resources.
Back Office Executive
SKYLARK EXPRESS PVT LTD
Provided support for daily back office activities such as data entry, filing, and other administrative tasks.
Maintained accurate records of all transactions and communications with customers.
Monitored banking activity to ensure compliance with regulatory requirements.
Updated software programs used by the back office team on an ongoing basis.
01.2008 - 01.2010
- Provided support for daily back office activities such as data entry, filing, and other administrative tasks.
- Maintained accurate records of all transactions and communications with customers.
- Monitored banking activity to ensure compliance with regulatory requirements.
- Updated software programs used by the back office team on an ongoing basis.
Education
Higher Secondary - Kolkata
W.B.C.H.S.E
Kolkata01-2005
Secondary - Kolkata
W.B.B.S.E.
Kolkata01-2003
Skills
- Data Entry
- Process management
- Operational improvement
- Inventory control
- Microsoft Office
- Google drive
- Internet Research
- Google drive
Current Salary
24500
Perfect Location
Kolkata
Addresses
- Permanent, 19, Hara Chandra Mullick Lane, Kolkata, West Bengal, 700005
- Present, 381/1A Sodepur Brick Field Road, Kolkata, West Bengal, 700082
Personal Information
- Expected Salary: As per system
- Father's Name: Late Bankey Shyam Mukherjee
- Notice Period: 15 Days
- Date of Birth: 10/27/87
- Gender: Male
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Languages
Bengali
Beginner (A1)
A1
Hind
Beginner
A1
English
Intermediate (B1)
B1
Timeline
Senior DEO
Haier Appliances India Pvt Ltd
01.2024 - Current
Senior Supervisor
Flipkart
01.2020 - 01.2023
Administrative Executive
Megacity Courier Service
01.2013 - 01.2019
Domestic Operation Executive
FIRST MORNING SERVICE
01.2010 - 01.2013
Back Office Executive
SKYLARK EXPRESS PVT LTD
01.2008 - 01.2010
Higher Secondary - Kolkata
W.B.C.H.S.E
Secondary - Kolkata
W.B.B.S.E.