
Versatile and fast learner dedicated to developing skills with a growth-oriented mindset. Enjoys acquiring knowledge across various subjects to contribute to company growth. Values learning from others and aims to lead by example through insights. Seeking opportunity to utilize technical and leadership skills to drive success and innovation within the organization.
IAM Solutions and Tools: Microsoft Azure AD, On-Prem AD, OMADA, Ping Federate
undefined· Designed and deployed 50+ Service Catalog Items using Catalog Builder, significantly improving request automation and reducing manual effort.
· Developed and optimized Flow Designer workflows to automate ITSM processes.
· Created and managed Knowledge Base articles to support self-service adoption and improve knowledge accessibility across teams.
· Leveraged Platform Analytics to build dashboards and reports for tracking KPIs, enabling data-driven decision-making.
· Successfully led the migration of legacy identity management systems to Omada, resulting in a 30% increase in operational efficiency.
· Enhanced security by implementing PingFederate SSO and MFA, reducing unauthorized access incidents by 40%.
In addition to my core qualifications, I bring a diverse set of interests and experiences that enrich my professional profile: