MR.NIRAV NARENDRABHAI CHHATBAR
RAJKOT
Summary
Dynamic professional with a proven track record at INDIAMART INTERMESH LTD, excelling in customer service and sales analysis. Adept at leading teams and negotiating contracts, I consistently achieved sales goals while enhancing client relations. My strong communication skills and strategic insights have driven significant improvements in operational efficiency and sales performance.
Overview
7
7
years of professional experience
Work History
Assistant Manager
INDIAMART INTERMESH LTD
RAJKOT
07.2019 - Current
- Communicated regularly with customers to gain insights into their needs.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Coordinated with other departments to ensure smooth flow of operations.
- Collaborated and supported sales team to build sales pipeline.
- Analyzed existing sales data to develop strategies for increasing sales volume.
- Processed sales transactions accurately while achieving monthly sales goals.
- Maintained relationships with customers through regular follow-up calls and emails.
- Researched potential leads by utilizing online resources such as directories websites.
Sales Executive
KOLOURS EVENTS
RAJKOT
04.2018 - 07.2019
- Created brochures and newsletters to promote products or services.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Produced sales documents, finalized deals and filed records.
- Recruited, hired and trained new hires to optimize profitability.
- Negotiated contracts with clients on behalf of the company.
- Resolved customer complaints in a timely manner while providing excellent customer service.
- Set and monitored sales targets for individual team members and the team as a whole.
- Collaborated with management to develop strategies for improving efficiency in the workplace.
- Implemented organizational performance initiatives, clearly communicating standards and requirements.
- Analyzed data from past events to identify areas for improvement.
Education
Master of Social Work - Social Work
SAURASHTRA UNIVERSITY
RAJKOT01-2017
Bachelor of Commerce - Sales
SAURASHTRA UNIVERSITY
RAJKOT01-2015
Skills
- Customer service
- Sales analysis
- Contract negotiation
- Team leadership
- Sales forecasting
- Inventory management
- Employee training
- Data analysis
- Client relations
- Communication skills
- Conflict resolution
- Teamwork and collaboration
- Task delegation
- Sales reporting
- Training and development
- Lead generation
Accomplishments
1 Feb- 25 Continuous Excellence
2 Jan- 25 Best Performer of the Month
3 Nov - 24 Employee of the Month
4 Oct - 24 Continuous Excellence
5 Sep - 24 Pillar of Success of the Month
Timeline
Assistant Manager
INDIAMART INTERMESH LTD
07.2019 - Current
Sales Executive
KOLOURS EVENTS
04.2018 - 07.2019
Master of Social Work - Social Work
SAURASHTRA UNIVERSITY
Bachelor of Commerce - Sales
SAURASHTRA UNIVERSITY
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