HARSH SINHA
Product Manager
Delhi ,New Delhi
Summary
As a detail-oriented and results-driven professional, I bring a wealth of experience in technical expertise and domain knowledge, particularly within the IT Services & Consulting and FinTech industries. Armed with an MBA plus B.Tech degree, I have accumulated over 5 years of hands-on experience in successfully managing and executing product projects in the Fintech, IT services, and telecommunications sectors, specifically focusing on product development and lifecycle management. I excel in driving innovation, implementing cutting-edge technologies, and maintaining compliance with regulatory standards. I am enthusiastic about leveraging my expertise and skills to make meaningful contributions to transformative projects in a dynamic environment.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Product Manager
CloudConnect Communications
South Delhi , Delhi
11.2022 - Current
- Conduct thorough market research and customer studies to generate and refine innovative product ideas
- Perform in-depth market analysis to grasp business trends, assessing the product's potential across diverse demographics
- Identify competitive vendors, establish networks with potential suppliers, and devise strategies to comprehend and evaluate changes in the business model for deploying the product
- Collaborate with Sales and Marketing Teams for product planning, employing Segmentation
- Targeting, Positioning, and Pricing strategies
- Conduct rigorous testing and validation of the product during both pre-launch and post-launch phases
- Manage vendors effectively, negotiate prices with International Network Operators, and coordinate for incoming revenue share and agent recharges
- Analyze network traffic volume, determining rates to ensure the commercial viability of the product periodically
- Demonstrate exceptional problem-solving abilities, with a track record of effectively identifying issues, analyzing root causes, and implementing timely and effective solutions
- Act as a liaison between the development team and customers, ensuring smooth communication and understanding of requirements.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Business Analyst
Ruppy, CarDekho Group
Gurugram , Haryana
11.2021 - 11.2022
- Spearheaded technology upgradation initiatives, driving the adoption of cutting-edge financial and banking technology (fintech) solutions to modernize existing systems and enhance efficiency
- Directed cross-functional teams in the analysis, design, and implementation of complex, scalable solutions to address critical challenges and enhance operational efficiency
- Championed the adoption of innovative IT infrastructure and cloud technologies, facilitating the seamless transition of traditional platforms to cloud-ready architectures and realizing cost savings.
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
Network Analyst
Airtel Business
Gurugram , Haryana
07.2019 - 11.2021
- Developed and implemented, processes to streamline workflows and ensure adherence to regulatory standards and best practices
- Conducted comprehensive risk assessments and implemented mitigation strategies to minimize project risks and ensure successful project delivery
- Collaborated with stakeholders at all levels to gather requirements, define project objectives, and communicate project progress and outcomes effectively
- Provided mentorship and guidance to junior team members, fostering professional development and knowledge sharing within the organization
- Acted as a subject matter expert on technology trends and best practices, providing insights and recommendations to drive continuous improvement initiatives
- Established strong relationships with clients and stakeholders, earning a reputation for delivering high-quality solutions and exceeding expectations
- Identifying and resolving issues related to client connection, authentication, disconnection, and latency through troubleshooting
- Providing prompt L1/L2 support to diagnose and address problems efficiently
- Creating a detailed data dictionary for frequently down circuits and specific areas to streamline troubleshooting processes
- Developing and accessing network performance criteria and measurement methods for both the
- Incident Management Team and Planning Team
- Implementing and managing backup schedules to ensure data integrity and availability
- Delivering daily operational support for the core network infrastructure to uphold seamless functionality.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
MBA - Finance & Project Management
Chandigarh University
2023
B Tech - Electronics & Communications Engineering
Dr. A. P. J. Abdul Kalam Technical University, Central Academy Senior Secondary School
2018
Senior Secondary - Physics, Chemistry, Mathematics and Computer
Central Academy Senior Secondary School
Gorakhpur 07.2012 - 07.2014
Higher Secondary - Science, Mathematics, Social Science and Computer
Gorakhpur Public School
2012
Skills
- KRA/KPI Tracking
- Market Research
- Customer studies
- Problem-solving
- Agile Methodology
- Python/R
- Power BI/Query
- Testing and validation
- Cross-functional work
- Regulatory & Compliances
- Decision Making
- Risk/Time Management
- Strategic/Critical Thinking
- Adaptability
- Conflict resolution
- Negotiation
- Project outline
- Project Management
- Product Development
- Stakeholder Relations
- Attention to Detail
- Microsoft Office
- Strategic Planning
- Roadmap Development
- Agile Work Processes
- Vendor Selection
- Product LifeCycle Management
Accomplishments
- Product Management 101 - Sep 2022, Kevolve Product Management, Udemy
- Foundations of Project Management - Sep 2022, Google, Coursera
- Time Management Mastery: Do More, Stress Less - Sep 2022 NASBA, Udemy
- Fundamentals Of Business Analysis - Aug 2022, Norwalk Aberdeen, Udemy
- Excel Skills for Data Analytics and Visualization: Essentials and Power BI - Jul 2021, Macquarie University, Coursera
- Foundation for Big Data Analysis with SQL - Apr 2021, Cloudera, Coursera
Work Preference
Work Type
Full TimeWork Location
RemoteHybridOn-SiteImportant To Me
Company CultureWork-life balanceFlexible work hoursCareer advancementWork from home optionPersonal development programsHealthcare benefitsTimeline
Product Manager
CloudConnect Communications
11.2022 - Current
Business Analyst
Ruppy, CarDekho Group
11.2021 - 11.2022
Network Analyst
Airtel Business
07.2019 - 11.2021
Senior Secondary - Physics, Chemistry, Mathematics and Computer
Central Academy Senior Secondary School
07.2012 - 07.2014
MBA - Finance & Project Management
Chandigarh University
B Tech - Electronics & Communications Engineering
Dr. A. P. J. Abdul Kalam Technical University, Central Academy Senior Secondary School
Higher Secondary - Science, Mathematics, Social Science and Computer
Gorakhpur Public School
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