Mr. SAGAR SHESHMAL KATARIYA

• Managed cash flow activities, prepared and reconciled bank statements, and ensured availability of funds.
• Maintained accurate financial records with diligent bookkeeping and timely invoice processing.
• Implemented new software programs to improve work processes, resulting in increased productivity across the department.
• Ensured compliance with company policies and governmental regulations through regular audits of documentation and procedures.
• Assisted customers with online banking services, digital transactions, and troubleshooting.
• Monitored and reported suspicious transactions in compliance with AML and KYC guidelines.
• Updated and maintained customer records with high accuracy and confidentiality.
• Implemented a filing system that reduced document retrieval time by 25%.
• Supported internal audits and maintained accurate financial and administrative records.
• Handled customer queries, phone calls, and mail processing to ensure smooth branch operations.
• Managed office budgets, tracked expenses, and identified cost-saving opportunities.
• Maintained a professional and welcoming environment for customers and staff.
• Increased customer satisfaction through prompt responses to inquiries and effective problem resolution.

• Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
• Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
• Maintained personnel records and updated internal databases to support document management.
• Established an organized filing system that streamlined document retrieval and reduced misplaced files.
• Improved employee productivity with effective time management strategies for daily tasks.
• Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.

• Planned, organized, and led trekking events with a focus on safety and customer satisfaction.
• Conducted site inspections to ensure adherence to safety and accessibility standards.
• Managed project plans, timelines, budgets, and event logistics.
• Developed marketing and communication plans to promote events and increase participation.
• Identified team improvement areas and implemented corrective actions.
• Evaluated customer feedback to enhance services and event quality.

Appearing

• Accountancy: 94/100
• GPA: 66.33%