Saravanan Mr
Perambalur
Summary
Organised Host skilled in creating welcoming environments. Excellent communication and interpersonal abilities ensure seamless guest experiences. Proven track record of managing reservations, handling inquiries, and resolving issues promptly. Brings positive energy and professionalism to hospitality settings, enhancing guest satisfaction and operational efficiency. Organised office professional knowledgeable about reception work. Smoothly manages correspondence, mail and guests to support office efficiency. Reliable under pressure in high tempo environment leveraging articulate communication skills with people of diverse backgrounds. Hospitality professional with knack for creating welcoming and seamless guest experiences. Skilled in managing reservations, coordinating with staff, and addressing guest needs promptly. Adept at maintaining calm and friendly atmosphere in high-pressure environments. Experienced in creating memorable guest experiences and maintaining high standards of service. Excels in engaging with diverse groups to ensure everyone feels welcome and valued. Known for positive attitude and adaptability in fast-paced environments. Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service. Friendly and approachable, with knack for making guests feel welcome and comfortable. Excellent communication and multitasking skills, honed through experience in customer service roles. Quick to adapt, always ready to assist, and committed to creating positive atmosphere. Confident in handling diverse tasks while ensuring seamless guest experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
MR.SARAVANAN
Regenta Central Rs, Chennai By Royal Orchid Hotel
09.2024 - Current
- Greeted guests upon arrival, providing a warm, welcoming atmosphere to enhance customer experience.
- Supported guests with immediate, knowledgeable assistance for diverse needs.
- Carried out basic day-to-day administrative tasks to support staff needs.
- Processed payments and transactions efficiently, managing cash, credit, and electronic payments with precision.
- Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
Commi 2 MR.SARAVANAN
Taz Kamar INN PVT LTD
03.2023 - 07.2024
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Handled customer concerns and escalated major issues to supervisor.
- Actively listened to customers to fully understand requests and address concerns.
- Trained and mentored employees to maximise team performance.
- Prepared range of written communications, documents and reports.
- Promoted safe working environment by implementing regulatory standards, policies and guidelines.
Commi 3 MR.SARAVANAN
Chocolate Monarch
04.2021 - 07.2022
- Engaged with customers to better understand needs and deliver excellent service.
- Collaborated with team members to achieve target results.
- Built and maintained courteous and effective working relationships.
- Picked up additional tasks to aid team success.
Education
Bachelor of Arts - undefined
Annamalai institute of hotel management
Completed Jeeva Higher Secondary School - undefined
Jeeva Higher Secondary School
Ponni Nagar, Pvelur09.2021
Skills
- Basic knowledge of all section
- Ability to produce good quality basic food
- Understanding of health and safety
- Interested in busy kitchen
Certification
- STCW COURSE
- BST - Basic Safety Training
- EFA - Elementary First Aid
- PSSR - Personal Safety and Social. Responsibility
- PST - Personal Survival Techniques
- FPFF - Fire Fighting and Fire Prevention
- PSFC - Crowd Management
- STSDSD - Security Training For Seafarers With Security Duties
LANGUAGES
Tamil
English: A1 Beginner
Area of interest
Continental Chef
BEST COOK OF THE YEAR
Regenta Central RS Chennai (OMR) 4 Star hotel 12/12/2025
Timeline
MR.SARAVANAN
Regenta Central Rs, Chennai By Royal Orchid Hotel
09.2024 - Current
Commi 2 MR.SARAVANAN
Taz Kamar INN PVT LTD
03.2023 - 07.2024
Commi 3 MR.SARAVANAN
Chocolate Monarch
04.2021 - 07.2022
Bachelor of Arts - undefined
Annamalai institute of hotel management
Completed Jeeva Higher Secondary School - undefined
Jeeva Higher Secondary School