Jahnavi Bhardwaj

Design and facilitate experiential manager-development programs for HR and L&D teams at 100–500 employee tech and SaaS companies. Built the 4C Leadership System and the Manager Risk Scorecard diagnostic used to baseline first-time-manager readiness.

Facilitated experiential learning programs to empower managers in leading Gen Z teams effectively. Supported HR leaders by implementing structured feedback systems and enhancing team accountability. Designed creative learning modules incorporating activity-based methods and AI tools for impactful results. Achieved consistent ratings above 4.5/5 for engagement and quality of facilitation. Received accolades for enabling confidence shifts and promoting clearer communication among participants. Enabled startup managers to bridge communication gaps with Gen Z, reducing disengagement. Utilized a variety of tools including Canva, Mentimeter, Kahoot, ChatGPT, Claude, Google Workspace, and Zoom. Emphasized the importance of psychological safety and emotional intelligence in leadership development.

Facilitated learning sessions on trust building and psychological safety for trainers. Hosted design workshops using Canva to improve communication skills. Conducted interactive sessions with UrbanPro, Kahoot, and Zoom for engaging learning experiences. Enhanced trainer engagement through community-building initiatives focused on interactivity. Established a close-knit trainer community to promote collaboration and peer learning. Organized a Christmas-themed online celebration to foster connection and belonging. Created meaningful, lasting learning impacts within the trainer community. Achieved positive feedback regarding facilitation quality and community-building efforts.

As a Experiential learning facilitator with CRY, I had the opportunity to mentor and guide a team of college student volunteers to enhance their teaching and student engagement.
I planned and supervised learning sessions, ensuring that all child safety and educational protocols were followed while creating an inclusive and joyful environment.
I facilitated personality development workshops for children with diverse learning needs, focusing on confidence-building, public speaking, communication, and moral values.
Through creative and interactive activities, I aimed to make learning fun, reflective, and empowering for every child.
Acting as a bridge between student volunteers and CRY coordinators, I helped maintain collaboration, accountability, and emotional support within the team.
This experience taught me that learning happens best in spaces where children feel heard, respected, and encouraged to express themselves .

Coordinated over 40 agile ceremonies to foster communication among multiple distributed teams. Managed delivery tracking for three significant UI revamps, ensuring over 95% on-time completion. Streamlined collaboration between designers, developers, and testers across two time zones, enhancing efficiency by 30%. Executed risk assessments that decreased sprint spillovers by 20% through proactive blocker mitigation. Successfully delivered over 15 features that improved page speed up to 18% and increased user engagement by around 25%. Achieved 90% test coverage on UI modules, leading to a 40% reduction in post-release issues. Pivotal in developing a new sprint dashboard for improved leadership reporting accuracy. Engaged with tools including Jira, Confluence, AEM, Figma, and Zeplin in a remote collaboration setup.

Oversaw QA processes supporting digital transformation projects in healthcare, focusing on front-end platform implementation. Collaborated with 10+ engineers and designers for effective sprint planning and execution. Executed user acceptance testing (UAT) for four key customer-facing features. Created reusable QA templates and documentation to enhance onboarding efficiency for two squads. Reduced QA associate onboarding time by 40% through comprehensive training materials. Maintained a 98% design accuracy rate, ensuring pixel-perfect UI delivery. Facilitated design QA best practices workshops, influencing two other Scrum teams. Guaranteed adherence to accessibility standards and brand guidelines across all releases.

Fostered classrooms that encouraged dialogue, self-expression, and curiosity among learners. Conducted daily developmentally appropriate learning activities centered on communication and teamwork. Guided students in reflecting on educational and social aspects related to their growth. Established an inclusive environment where each child felt valued and understood. Adopted a teaching approach prioritizing connection over traditional instruction methods. Deepened commitment to facilitating meaningful learning spaces through personal beliefs. Promoted confidence-building practices within classroom dynamics. Influenced design of current learning spaces based on previous experiences.

Contributed to agile team efforts for Royal London, focusing on UI and accessibility enhancements. Performed UX and accessibility testing on more than 20 responsive modules. Validated user stories through collaboration with UI/UX designers and backend engineers. Assisted in backlog grooming and sprint planning activities with senior facilitators. Achieved a 25% reduction in post-release UI defects via visual QA processes. Presented product enhancements during 10+ sprint reviews to key stakeholders. Developed foundational skills in agile facilitation, essential for future project leadership roles.

Executed design of image, video, and copy content to elevate campaign engagement. Analyzed performance metrics to refine and expand campaign reach. Contributed to digital storytelling initiatives for non-profit supporting education. Formulated communication strategies that authentically engaged audiences and enhanced emotional connection.