Mrudang Mavani
Case Quality Management
Ahmedabad
Summary
Expert in Case Quality Management with experience in developing quality specifications for processes. Skilled in supervising all case-level quality activities to detect deviations from established quality standards. Continually advocates for high standards by ensuring correct process execution from the outset.
Overview
8
8
years of professional experience
8
8
years of post-secondary education
4
4
Languages
Work History
Case Quality Management
IQVIA RDS INDIA PVT LTD
Thane
09.2021 - Current
- Overall Case Quality Monitoring
- Amendment approval process
- RCA and CAPA management
- Central mailbox management
- Query management
- Process level Reconciliation
- Vendor Quality Oversight and Management
- Lateness case investigations
- Compliance activities
- Job aid review and preparation
- Tracker management
- SME at project level (2 Projects)
- Client meetings and engagement activities
- Training to new joiners (5 employees are trained)
- Team engagement activities
- KPI metrics preparation and presentation (Monthly and Yearly)
- Utilization data preparation and presentation (Monthly and Yearly)
Operations Specialist 1
IQVIA
Thane
08.2018 - 09.2021
- Case Intake and book-in
- Case processing and narrative writing
- QC of cases and feedback sessions
- Clinical trial cases Query management
- Source document preparation
- Project mailbox management
- Daily work assignments
- Trainings to new joiners (More than 10 employees were trained)
- Client engagement activities
- Literature review
- SME at project level (Post-marketing project)
Safety Associate 2
QuintilesIMS
Thane
08.2017 - 08.2018
- QC of cases and Query management
Safety Associate 1
Quintiles
Thane
03.2017 - 08.2017
- Case processing, narrative writing, MedDRA coding, Query management
Safety Associate Trainee
Quintiles
Thane
08.2016 - 02.2017
- Case processing and narrative writing
Education
M.Pharm - Quality Assurance
Dr. Bhanuben Nanavati College of Pharmacy
Mumbai, India 07.2014 - 07.2016
B.Pharm - Pharmacy
Arihant School of Pharmacy
Gandhinagar, India 06.2010 - 05.2014
HSC - Science Education
Muktajivan Vidhyalaya
Ahmedabad, India 06.2008 - 05.2010
Skills
Client Relationship Management
undefinedTimeline
Case Quality Management
IQVIA RDS INDIA PVT LTD
09.2021 - Current
Operations Specialist 1
IQVIA
08.2018 - 09.2021
Safety Associate 2
QuintilesIMS
08.2017 - 08.2018
Safety Associate 1
Quintiles
03.2017 - 08.2017
Safety Associate Trainee
Quintiles
08.2016 - 02.2017
M.Pharm - Quality Assurance
Dr. Bhanuben Nanavati College of Pharmacy
07.2014 - 07.2016
B.Pharm - Pharmacy
Arihant School of Pharmacy
06.2010 - 05.2014
HSC - Science Education
Muktajivan Vidhyalaya
06.2008 - 05.2010
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