Mruganayani Bagul
Nashik
Summary
Highly motivated Sales Assistant with relevant background in retail and customer service. Offer strengths in communication, problem-solving, and relationship-building that drive sales growth. Notable success in previous role includes contributing to increased revenue through effective product promotion and upselling techniques. Proven ability in managing tasks efficiently and delivering exceptional service to customers. Resourceful Sales Assistant known for high productivity and efficient task completion. Possess specialized skills in customer relationship management, inventory control, and point-of-sale systems. Excel in communication, teamwork, and adaptability, enabling successful interactions with customers and team members to achieve sales targets.
Overview
5
5
years of professional experience
Work History
Sales Assistant
SBI Payments
Nashik
09.2022 - Current
- Completed daily reports on sales performance metrics such as how many logins done by TLs/FOS/FRE, How many installations done, how much activations done.
- Provided excellent customer service to clients in person and over the phone.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Answered incoming telephone calls to provide service regarding POS and SB.
- Maintained knowledge of sales and promotions, return policies and security practices.
Sales Executive
HDFC Bank
Nashik
09.2019 - 09.2022
- Greeted customers to determine wants or needs.
- Sold Multiple products like Credit cards, CASA, POS, FD, RD, Insurance in Branch Banking.
- Resolved customer queries and convinced them to use our products.
- Built and maintained strong, long-lasting customer relationships to ensure high levels of customer satisfaction.
Education
Bachelor of Engineering -
DYPIET, Pimpri, Pune
Pune06-2016
Skills
- Computer Proficiency and Microsoft Office
- Customer Assistance
- Strong Communication and Interpersonal Skills
- Team Supervision
- Goal-Driven
- Reliable and Responsible
- Customer Needs Assessment
- Goal-Oriented
- Product Knowledge
- Information Analysis
- Building Customer Loyalty
- Team Leadership
- Decision-Making
- Teamwork and Collaboration
- Friendly and Helpful
- Professionalism
Accomplishments
- While working with HDFC bank Credit cards, received 3 grade promotions and best performer award.
Languages
Marathi
First Language
Hindi
Proficient (C2)
C2
English
Proficient (C2)
C2
Timeline
Sales Assistant
SBI Payments
09.2022 - Current
Sales Executive
HDFC Bank
09.2019 - 09.2022
Bachelor of Engineering -
DYPIET, Pimpri, Pune
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