Mrunal Joshi
Senior IT Operation Analyst
Pune
Summary
Experienced IT consultant successfully delivering services on contract or project basis to clients in various industries and specialties. Demonstrated ability to provide expert advice and guidance, helping clients improve market position. Enthusiastic about providing professional support in different environments. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
Work History
IT Consultant ( Freelancer Remote)
TecnoStrom R Solutions
01.2021 - Current
- Developed and implemented solutions to maintain and improve client infrastructure at existing sites.
- Monitored execution of contract work for compliance with design plans and specifications.
- Managed quality assurance and laboratory testing for concreting operations.
- Estimated quantities and material costs during project planning to support budgeting and costing.
- Managed and participated in on-site cutovers, testing and restoration of facilities.
- Implemented patching system for windows servers using SCCM and WSUS
- worked on VMware infra management tasks like ESX upgrade, VM upgrade , configured distributed switches
- Worked on migration project to office 365 for multiple clients
- Implemented Intune device administration for all clients to maintain the Windows as well as Mac,Apple devices.
- Wrote and maintained custom scripts to increase system efficiency and performance time.
- Participated in system development life cycle from requirements analysis through system implementation.
Desktop Administrator
Nanded City Construction LTD
06.2012 - 08.2018
- Troubleshot various technical issues dealing with printers, network and phone systems.
- Worked with third-party vendors to resolve issues with hardware or software covered by annual maintenance agreements.
- Used advanced technical knowledge and troubleshooting skills to diagnose problems with desktops, mobile devices, applications, and peripheral equipment.
- Rolled out office 365 E5 license all over the office branches from centralized system using WSUS and SCCM
- Maintained OS deployment with WSUS
- Implemented monitoring dashboard of all servers using SCOM
- Deployed and configured Intune to maintain the device inventory
- Configured on prem AD and connected to Azure AD so that user's can authenticate with same email ids to their applications like HRMS, HIRIS etc
- Rolled out the desktop replacement with Laptop for all executive board members
- for employees assigned the extenda devices as well Vms hosted in hyper V environment
- Migrated Hyper-v environment to ESX 7.0
- Implemented Storage backup and restore suing EMC storage devices
IT Intern
Soft-Aid Computers
04.2008 - 04.2012
- Assisted IT team members by crafting project research material for implementation.
- Collaborated to assist support protocol development and offered consultation based on cross-functional knowledge.
- Delivered assistance and support for team-based IT projects.
- Aided problem resolution measures and suggested patches and hardware, software and network troubleshooting alternatives.
- Supported IT department in handling technology rollout and maintenance.
- Helped IT team document core systems configurations, relevant passwords, and system access requirements.
- Researched problems and used technical documentation to apply solutions.
- Tested systems to identify root causes to problems and uncover bugs.
Education
MBA - Operations And Finance
North Maharashtra University
Jalgaon 04.2001 -
Skills
Information Technology Infrastructure
Systems Architecture Analysis
Business Analysis
Multi-Site Hardware Deployment
Project Management
IT Risk Management
Timeline
IT Consultant ( Freelancer Remote)
TecnoStrom R Solutions
01.2021 - Current
Desktop Administrator
Nanded City Construction LTD
06.2012 - 08.2018
IT Intern
Soft-Aid Computers
04.2008 - 04.2012
MBA - Operations And Finance
North Maharashtra University
04.2001 -