Mrunali Wakde
Pune
Summary
Results-driven professional with expertise in order validation and process improvement. Proven ability to enhance operational efficiency and ensure timely order processing while maintaining high accountability and quality standards.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Network Associate
Wipro Pvt. Limited
Pune
04.2024 - Current
Conducted thorough order validation to ensure accuracy of technical deliverables and customer alignment.
- Collaborated with Order Management and Account Teams to resolve issues, facilitating timely order processing.
- Served as liaison between internal teams and stakeholders, escalating issues to uphold accountability.
- Contributed to process improvement initiatives, identifying learning opportunities to enhance operational efficiency.
- Consistently achieved delivery targets, including 'right-first-time' results, minimizing delays and ensuring quality.
- Managed project-related work for Infrastructure Configuration teams, including validation, build, and scheduling.
- Oversaw port allocation while providing operational support for Router Testing and migration activities.
- Utilized ServiceNow to track incidents and service requests, ensuring timely issue resolution.
Education
Bachelor of Engineering - Electronics and Telecommunication
S B Jain Institute of Technology and Management,Re
Nagpur Maharashtra 01-2018
Skills
Networking CCNA Hardware & Windows OS
- Proficient in TCP/IP services, IP addressing, and subnetting
- Experienced with DHCP, DNS configuration, and management
- Skilled in cabling and crimping for systems, hubs, switches, and routers
- Hands-on experience in managing wired and wireless networks (LAN, WAN, MAN)
- Strong understanding of routing protocols: RIP, EIGRP, OSPF, and BGP
- Experienced in switching technologies: VLAN, VLAN Trunking, and Inter-VLAN routing
- Knowledge of NAT, ACL configuration, and WAN technologies
- Expertise in hardware configuration, development, analysis, and testing
- Proficient in troubleshooting hardware/software issues and PC assembly/disassembly
- Skilled in disk management and quota management
- Experience with Remote Assistance and Remote Desktop Connection
- Knowledge of system recovery using Restore Point and BitLocker
Additional: Basic understanding of Linux operating systems and servers
Certification
Masters in Cloud computing & CCNA certified
Timeline
Network Associate
Wipro Pvt. Limited
04.2024 - Current
Bachelor of Engineering - Electronics and Telecommunication
S B Jain Institute of Technology and Management,Re