Mrunmayee Patil
Pune
Summary
Data-driven Business Analyst with 3+ years of experience in SaaS, CRM, and E-commerce systems. Adept at analyzing large datasets, generating actionable insights, and influencing business decisions. Skilled in translating complex business needs into actionable user stories, managing cross-functional teams, and delivering customer-centric solutions
Overview
3
3
years of professional experience
1
1
Certification
Work History
Business Analyst
Excellon Software Pvt Ltd
Pune
06.2022 - Current
- Conducted data-driven analysis to identify trends, insights, and business opportunities for SaaS platforms, CRM, and E-commerce systems.
- Developed and maintained dashboards and reports using analytical tools , enabling leadership to make informed decisions.
- Led market research, competitive analysis, and gap analysis to provide insights for product and business strategy
- Owned and managed the product backlogs ensuring alignment with business strategies. Developed and maintained product roadmaps, prioritizing features based on customer needs and business impact.
- Conducted User Acceptance Testing (UAT) and leveraged user feedback for continuous product enhancement.
- Prepared detailed business requirement documents (BRD), use cases, and user stories to facilitate product development.
- Collaborated with UI/UX teams to create wireframes and prototypes, optimizing user journeys and feature usability.
- Led sprint planning, daily stand-ups, and retrospectives using Agile methodologies (Scrum/Kanban).
- Collaborated with Sales, Marketing, and Customer Success teams to analyze customer behavior, optimize sales strategies, and improve retention.
- Partnered with Customer Success teams to ensure seamless feature rollout and adoption.
- Associate with the Pre-sales team for the demonstration of the product to the prospects.
- Gather valuable end-user feedback with direct interactions to help understand customer pain points, expectations, and preferences, ensuring the product aligns with market needs.
Education
MBA - Busines Analytics/ Finance
Sinhgad Institute of Management
Pune01.2022
B.E - Computer
NBN Sinhgad School of Engineering
Pune01.2020
Skills
- Data Analysis & Business Intelligence (Power BI, Tableau, MS Excel , SQL)
- Agile & Scrum Frameworks
- Product Backlog Management
- User Story Writing & Prioritization
- Cross-functional Team Collaboration
- Stakeholder & Client Engagement
- User Acceptance Testing (UAT)
- Data-driven Decision Making
- DevOps , Jira, Confluence, Trello, Figma
Projects Undertaken
- Bajaj Chetak ECOM Portal: Managed the end-to-end development of the E-commerce platform, leading to a 20% increase in online bookings.
- KTM/Triumph Service Apps: Enhanced B2B/B2C service applications, improving customer engagement and service booking efficiency.
- iDMS Web Enhancements: Spearheaded the transition from desktop to web-based DMS, enhancing user experience and operational efficiency.
Certification
- Gained a deeper understanding of the automotive industry and its market trends
- Completed training sessions on business analysis, enhancing my knowledge and proficiency in performing functional tasks using various business analysis methods
- As a member of the Best Project Team, acquired hands-on experience in project management, utilizing DevOps tools, Agile methodologies, principles, sprint planning, and more
- Creating Effective Dashboards using Google data studio, JS Academy, Online Course
- Workshop on Tableau, Skill Nation, Online Mode
- Workshop On Business Analytics, IBMR, Wakad, Pune
- Introduction to Business Analytics, Coursera
- SQL-MySQL for Data Analytics and Business Intelligence, Udemy
Timeline
Business Analyst
Excellon Software Pvt Ltd
06.2022 - Current
MBA - Busines Analytics/ Finance
Sinhgad Institute of Management
B.E - Computer
NBN Sinhgad School of Engineering
Similar Profiles
Surya Neeraj VermaSurya Neeraj Verma
Associate Tech Lead at Excellon Software Pvt. Ltd.Associate Tech Lead at Excellon Software Pvt. Ltd.
Pravin WadekarPravin Wadekar
Chief Technology Officer (CTO) at Excellon Software Pvt. Ltd.Chief Technology Officer (CTO) at Excellon Software Pvt. Ltd.
Pravin WadekarPravin Wadekar
CTO at Excellon Software Pvt. Ltd.CTO at Excellon Software Pvt. Ltd.