MRUTYUNJAYA SATAPATHY
BERHAMPUR
Summary
Dynamic Boutique Commercial Officer with proven expertise in customer relationship management and complaint resolution. Strong time management and effective communication skills drive customer satisfaction and operational efficiency.
Overview
10
10
years of professional experience
Work History
BUTIQUE COMMERCIAL OFFICER
TANISHQ
BERHAMPUR
01.2016 - Current
- Trained new staff on company policies and operational procedures.
- Managed customer inquiries and provided product knowledge on jewelry collections.
- Collaborated with sales team to enhance customer engagement and satisfaction.
- Oversaw inventory management and ensured accurate stock levels in store.
- Resolved customer complaints effectively while maintaining brand reputation.
- Supervised subordinate staff in carrying out daily duties and activities.
- Responded promptly to customer inquiries or complaints in a polite manner.
- Analyzed market trends to inform business decisions and strategies.
- Managed team of professionals to ensure operational efficiency and effectiveness.
- Maintained positive working relationship with fellow staff and management.
Education
Bachelor of Arts - Economics
D.A.V.COLLEGE
TITILAGARH07-2001
Skills
- Customer relationship management
- Market analysis
- Sales collaboration
- Complaint resolution
- Effective communication
- Problem solving
- Time management
- Work coordination
- Marketing strategy
- Sales forecasting
Timeline
BUTIQUE COMMERCIAL OFFICER
TANISHQ
01.2016 - Current
Bachelor of Arts - Economics
D.A.V.COLLEGE