Mr. Yuvraj Chandrakant Bankar

• Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
• Identified customer needs, developed customized solutions, and provided knowledgeable advice.
• Conducted regular client meetings to assess progress, discuss opportunities for growth, and address any concerns.
• Assessed customer requirements on an ongoing basis in order to provide tailored solutions.
• Maintained accurate records of all client interactions within the company's CRM system.
• Ensured compliance with relevant laws and regulations when dealing with customers.
• Resolved escalated customer issues efficiently and effectively within established timelines.
• Conducted comprehensive relationship reviews to understand and develop solutions for client needs, partnering with specialists to resolve specific issues.
• Advised and counseled customers on financing and related matters, courteously educating clients and responding to inquires.
• Achievement- Won Highest Disbursment Award in circle with Total Disbursment of Rs 174 Cr-Secured 3rd rank in FY 22-23.
• Won Highest income growth 1st Rank in Circle in FY23-24
• Won Highest asset growth 2nd Rank in Cricle with Disbursment of Rs 190 Cr in FY 23-24

• Product Focus: KCC, Farmer Finance, Premium OD, RBC to KCC etc.
• Key Responsibilities:
• Ensure regular flow of Business leads from sales staff and other branch members.
• Initiating relationships with the prospective clients, understanding their needs, initial appraisal of the credit parameters of the proposal and providing various financial solutions to meet their requirements.
• Ensure proper documentation including security creation for smooth disbursement of facilities.
• Incremental business in Focused product.
• KCC portfolio health management.
• Post disbursement processes and documentation.
• Relationship Management
• Portfolio monitoring & ensuring timely renewal and disbursement of kcc files.
• Timely Collection of PDDs (post disbursement documents), KCC interest and Emi of agri term loan cases (Team coordination with field officers)
• Timely collection of interest of KCC cases.
• Achieving Cross sell target of different products.

• Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
• Developed strategies to increase customer satisfaction and loyalty.
• Conducted regular performance reviews for all employees in the branch.
• Monitored financial performance of the branch on a monthly basis.
• Implemented internal control procedures to minimize risk exposure and maximize profitability.
• Provided guidance and support to team members regarding problem resolution and customer service issues.
• Coordinated promotional campaigns for new products or services in order to boost sales revenue.
• Ensured compliance with established policies, procedures and regulations governing banking operations.
• Identified opportunities for process improvement initiatives within the branch.
• Managed and inspired team members to perform to full potential, driving branch profitability.
• Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.

Achievements

Managed to achieve 2 times of customer footfalls compared to previous year.

Able improved branch Audit rating from Four Star to Five star

Achieved to turn loss making branch into profitable branch.

• Corporate Business tie ups with Sugar factories, Milk Dairies and Seed companies.
• New Business acquisition.
• Timely disbursment of loans like cattle loans, Harvesting and transportation loans, Kiran credit card loans to members of Sugar factories

• Roles & Responsibilities:
• Data Collection from local APMC regarding price and total inwards of different commodities and communicating with supervisor.
• Making Rent agreement between local warehouse owner and NCMSL
• Preparing Monthly income sheet
• Team Co-ordination.