M.SIVA KARTHIKEYAN
Sales & Operation Head
Virugambakkam
Summary
Experienced professional with over 20 years of expertise in driving business operations and revenue growth in sales and enterprise sales. Demonstrated success in implementing business development strategies, forming alliances, and managing channels to enhance top-line performance. Skilled in establishing market presence, increasing revenues, and driving profitability across diverse product portfolios through retail, sales, and marketing strategies. Proficient in managing operations, cultivating relationships with key decision-makers, and optimizing product teams for efficient delivery and meeting marketing objectives. Demonstrated proficiency in leading large teams, launching new products, and establishing service standards for product excellence across multiple sectors.
Overview
22
22
years of professional experience
2003
2003
years of post-secondary education
3
3
Languages
Work History
Zonal Manager
Fleetx Technologies Pvt Ltd
03.2024 - Current
- Total Team Size – 30
- Managed a high-performing team of sales professionals, providing coaching and performance feedback for continuous improvement.
- Analyzed key performance metrics regularly, identifying areas for improvement and implementing necessary changes for optimal results.
- Developed reports of zone performance and presented data to upper management.
- Analyzed and improved performance across zone using sales metrics and performance reports.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Area Sales Manager
Zinga Logistics Pvt Ltd
05.2022 - 02.2024
- Total Team Size – 75
- Expanded market share through effective prospecting, lead generation, and negotiation skills.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Built relationships with customers and community to establish long-term business growth.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
General Manager
Trackpointgps Pvt Ltd
02.2019 - 07.2021
- Handling Core Sales in multiple states (Tamilnadu, Karnataka and Kerala)
- Core sales & Enterprise sales
- Have to maintain good relationship with our channel partners like Regional heads of ICICI & HDFC
- Handling team of 70 members (Regional Managers, Admins, Sale Executives & Technical Support executives)
- Have to appoint new Distributors and dealers like 2-wheeler OEM (Royal Enfield, KTM & Bajaj Showroom)
- Increased Core sales Penetration in SME segment.
- Handling HR activities such as Recruitment, Retention, Employee satisfaction and Career Growth.
- Providing training and development to Team members regarding Products, Systems and Processes.
- Monitoring MIS on daily basis and reviewing the performance of the employees.
- With the help of the team, strengthen relationships across the hierarchy of channel partnership - from sales representative to the business head, so that they support the sale of our product.
- Train and motivate the sales representatives of the channel partners so that they can effectively pitch for our product.
- Strategy the focus areas of action for your team to enhance sales.
- Be up-to-date on the sales MIS and take action as necessary on real time basis with your team.
- Set and drive execution of sales targets for your team and the channel partners.
- Develop a capable and engaged team.
- Revenue - 35 to 40 crores per annum
- Total Team Size – 50
Assistant Sales Manager
Idea Cellular Ltd
08.2012 - 03.2019
- Handling Core Sales
- Handling 20 DST’s and 10 Channel Partners
- Acquiring Voice & Data Plans for Large Account
- Providing training and development to Team members regarding Products, Systems and Processes.
- Increased Cellular Penetration in EBU segment
- Monitoring MIS on daily basis and reviewing the performance of the employees.
- Monitor competition and develop strategies to maximize market share and create prospect.
- Be an active guide and mentor towards my team growth.
- Achieving given target month on month
- Acquiring Solution based products like IVR, TOLL FREE, WORKFORCE TRACKING SOLUTIONS
- GOT SELLING STAR AWARD FOR CONSEQUTIVE 3 MONTHS
- Acquiring large accounts TCS & BPGC – 600 numbers in one single month
- 10% of DST attrition one of the lowest in the company
Zonal Manager
Ideacts Innovations Pvt Ltd
05.2008 - 06.2012
- Spearheading operations pertaining to Tamil Nadu and Pondicherry with 25 Team Members.
- Communicating with the Police officers (Commissioners/ Superintendents of Police) and promoting Software’s in all the major cities.
- Handling HR activities such as Recruitment, Retention, Employee satisfaction and Career Growth.
- Providing training and development to Team members regarding Products, Systems and Processes.
- Monitoring MIS on daily basis and reviewing the performance of the employees.
- Formulating various schemes for the cyber cafe owners and Team Managers.
- Enhancing existing Base Value and Retention.
- Growth Path: May’2008 – Jun’2009 Assistant Manager, Jul’2009 – May’2010 Manager, Since July’2012 Zonal Manager
- Stood National Topper in 2008 & 2009.
- Bagged the CEO Trophy and won several National Awards.
- Attained highest ever Sales Numbers in a month.
Team Leader (SME Sales)
Aircel Cellular Ltd.
03.2007 - 04.2008
- Ensured the Team members to bring Quality Customers in the network thereby achieved Individual Target.
- Increased Cellular Penetration in SME segment.
- Provided Customized Products and innovations to the customers.
- Received & resolved Customer Queries & Requests.
- Efficiently handled a team of 8 members and achieved the assigned Targets on a monthly basis.
- Achieved Double Sales Performance from the team members in less than 2 months.
Sales Officer
Bharti Comtel Ltd.
05.2004 - 02.2007
- Growth Path: May’2004 – March 2005 Sales Officer, April 2005 – Feb’2007 Sales Executive
Sales Officer
IDBI Bank
07.2003 - 04.2004
Education
MS - Information Technology and Management (IT&M)
Madurai Kamaraj University
B.Sc. - Computer Science
Madurai Kamaraj University
Skills
Long-term strategy development
Location Preference
Chennai, Tamil Nadu
Personal Information
- Current CTC: 16.5 LAKHS Per Annum
- Date of Birth: 07/14/79
- Marital Status: Married
Timeline
Zonal Manager
Fleetx Technologies Pvt Ltd
03.2024 - Current
Area Sales Manager
Zinga Logistics Pvt Ltd
05.2022 - 02.2024
General Manager
Trackpointgps Pvt Ltd
02.2019 - 07.2021
Assistant Sales Manager
Idea Cellular Ltd
08.2012 - 03.2019
Zonal Manager
Ideacts Innovations Pvt Ltd
05.2008 - 06.2012
Team Leader (SME Sales)
Aircel Cellular Ltd.
03.2007 - 04.2008
Sales Officer
Bharti Comtel Ltd.
05.2004 - 02.2007
Sales Officer
IDBI Bank
07.2003 - 04.2004
B.Sc. - Computer Science
Madurai Kamaraj University
MS - Information Technology and Management (IT&M)
Madurai Kamaraj University
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