Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Ms. Saba Zaidi

Ms. Saba Zaidi

Mumbai

Summary

Accomplished Team Leader with a proven track record at CITY SERVICES, adept in mentoring and problem-solving. Excelled in managing diverse teams across multiple projects, significantly enhancing client support and team efficiency. Renowned for exceptional communication skills and a flexible approach, achieving unparalleled success in telecaller training and client engagement.

Overview

3
3
years of professional experience

Work History

Team Leader

CITY SERVICES
Mumbai
2025.02 - Current

(Project : Godrej Ascend Thane)

  • Managing team for the Indore project and connecting with channel partners from other states.

Team Leader

CITY SERVICES
Mumbai
2024.05 - 2025.07
  • (Project : JP Infra Thane)
  • Managed 55 Tele Callers Onsite & Offsite.

Team Leader

CITY SERVICES
Mumbai
2024.08 - 2025.01
  • (Project Name: Worked with High Land Springs)
  • Use to manage the CRM dashboard with a team of 12 people under the supervision of Anarock Mandate.

Team Leader

CITY SERVICES
Mumbai
2024.06 - 2024.08
  • (Project Name : Presscon - Location Colaba.)
  • Managed 12 People Presales Team.

Team Leader

CITY SERVICES
Mumbai
2023.07 - 2024.04
  • (Project: Runwal 25 Hours Life: Thane)
  • Runwal Enchanted Land End.
  • Managed a team of 65 telecallers, Marked Maximum visits and booking, Managed all CP meets with Anarock Mandate. Under The Supervision of Pratush Saxena.

Team Leader

CITY SERVICES
Mumbai
2022.02 - 2023.06
  • (Project : Rosa Manhattan Hiranandani Thane)
  • Managed 25 Telecallers Team & gave Maximum numbers of Visits and Booking.
  • Grooming & Training of Telecallers.

Education

BACHLORS IN ARTS

DELHI UNIVERSITY
NEW DELHI
2005-01

Skills

  • Problem-solving
  • Mentoring
  • Team supervision
  • Client support
  • grooming
  • Flexible schedule
  • Staff training
  • Communication Skills

Languages

Hindi
First Language
English
Advanced (C1)
C1

Timeline

Team Leader

CITY SERVICES
2025.02 - Current

Team Leader

CITY SERVICES
2024.08 - 2025.01

Team Leader

CITY SERVICES
2024.06 - 2024.08

Team Leader

CITY SERVICES
2024.05 - 2025.07

Team Leader

CITY SERVICES
2023.07 - 2024.04

Team Leader

CITY SERVICES
2022.02 - 2023.06

BACHLORS IN ARTS

DELHI UNIVERSITY
Ms. Saba Zaidi