Ms. Sangita Banik
Permanent Address : 34 Satchashi Para Road Kolkata 700002 Cossipore , Satabdi Housing Complex
Summary
DIGITAL HR OPERATIONS & WORKFORCE ADMINISTRATION (HRO) - TALENT ACQUISITION - EMPLOYEE RELATIONS - HUMAN RESOURCE INFORMATION SYSTEM(HRIS) – ONBOARDING - EMPLOYEE RETENTION - ORACLE - CITRIX – SERVICE NOW – TRANSITION EXPERT & DELIVERY CONSULTANT - HRSS CLIENT MANAGEMENT & SUPPORT.
Highly motivated Human Resource professional with over 6 years of experience in diverse HR assignments , including Talent Acquisition , employee relations , vendor Management , Workforce Administration as administering Onboarding process , Records management through using such HR Service tools. Majorly experienced in Banking and Financial Sector (BFSI) and improving skills and experience in IT HRSS Client Service delivery. Strong communication and interpersonal skills with an aptitude in building relationships with professionals of an organizational levels. Drive and enthusiasm to transform challenges into new growth opportunities.Seeking to leverage my skills and experience to contribute to the growth and success of a dynamic organization.Strong and decisive with completion Masters in Tourism management and PGDM / MBA in Human Resource Management with excellent analytical, organizational, team building and planning skills.
Overview
8
8
years of professional experience
Work History
Senior Associate - HRO
Capgemini Technology Services India Limited
Kolkata
07.2022 - Current
- · Onboarding to New Employees as Managing employee records through using HRIS(E-filling) , Change of Employment conditions, Data corrections with Salary package changes or update with allowance changing in Oracle application.
- Payroll Amendments , informing Payroll department via Mail through Service-Now Tool.
- Letter to employees as request received , managing personal files.
- Proficient Service Delivery for (MEA Region– aligned for South Africa and Kuwait), previously taking care of Saudi Arabia, Bahrain & ECR).
- Workforce Administration and End to end Delivery high quality , professional and pro-active day-to-day HR Service to the Client by using HRIS tool such as Oracle , People Link , Service NOW , Finale , GBS , Citrix , Business Optix for Global HR Process Map.
- Meeting the deadlines, maintaining monthly database and daily report to be submitted in the BI-weekly connect
- Streamlining HR operational activities & processes to be in scope and updating LWI in Business Optix.
- Demobilization (Termination or Resignation-{ESS/MSS case}), Global(Country-Country)& Domestic Legal Transfer from one Entity-Entity etc.
Sr.Executive - HR Administrator
PRIMO GLOBAL SERVICES
Kolkata
07.2019 - 07.2021
- End to end Recruitment to Onboarding. Understand the manpower requirements for the east zone (Kolkata, ROB, Bihar, Jharkhand & Orissa) & Sourcing the candidates through employee referral specially.
- Interview co – ordination with Business heads, Document processing. CTC negotiation, Offer letter processing through portals(ZING HR).
- Separation process, Transfer, e-code generation etc.
- · Employee Grievance Handling, Co-ordinations with respective Zonal ( Sales / Claims / Operations / Underwriting ) heads.
Promoted as Regional HR Administrator
PRIMO GLOBAL SERVICES
Kolkata
07.2021 - 07.2022
- Organized onboarding activities for new hires including orientations, paperwork, and introductions.
- Supervising business operations and administrative work (MIS preparation, quotation sending, client follow ups, Making invoices, emailing, receiving the payment, accounts management etc.)
- Renewal calling, filling up the form (Customer Detail sheet, Application form etc.).
- Hiring Suitable candidates for manager level, through portals, Job sites, various consultancies house etc. Manpower & Budget planning with making Salary file in Excel and complete the payment procedure through NEFT.
- Maintaining the client data base, sending the report in daily basis, monthly basis with the payment value to the management through mail.
- Implementing the organization's recruiting strategy and Interviewing applicants/ Campus Interview for bulk requirements.
- Assists management with hiring processes and new team member training about quality manpower sourcing and selection( Employee referral )
- Preparing or updating employment records related to hiring, transferring, promoting, and terminating.
- Overseeing hiring process, which includes coordinating job posts, reviewing resumes, performing reference checks and administration departmental work.
- Update internal databases (e.g. record sick or maternity leave). Maintain HR databases (e.g. Salary File, MIS Preparation, Joining and Exit Formalities Manually).
- Tie up with new business clients and promote business opportunities, implement few training methods and motivational programs.
Executive - Recruitment
BMA Wealth Creators
Kolkata
01.2016 - 12.2017
- Involved in full recruiting life cycle & end to end recruitment.
- Sourcing CV's from various channels such as referencing, company's own employee, Job Portals i.e. Monster,
- Naukri, free jobsites such as OLX , Quikr, Click.in , Clickindia, Freshersworld.com and networking tools such as LinkedIn with campus interviews & Job fairs.Conducting induction for new joiners to create awareness of the Recruitment function.
- Preparing and maintaining various MIS Reports like Daily Interview Tracker sheet, Joining Tracker sheet, requirement and offer reports, to be sent to delivery heads and top management.
- Recruiting people at all levels, i.e., from experience range of 2-8 years for all positions like assistant team leader, Team leader, Sales Manager etc. Planning and structuring of job advertisements on job portals.
- Giving Induction shortly to newjoiners and responsible to retain the employees.
Education
Post Graduate Diploma - Human Resources Management
Annamalai University
Kolkata11-2020
Masters ( MTTM ) - Tourism And Travel Management
IGNOU
Kolkata07-2018
Bachelor of Arts - Tourism And Travel Management
Calcutta University
Kolkata07-2015
Skills
- HRO Service Delivery
- Oracle HCM
- Recruitment & Onboarding & ( Hire to Retire ) processes
- Citrix & Service Now
- Client Management & Service Delivery Expert
- Internal & External Audits for excellent delivery
- Employee Data Management
- Workforce Administration
- SOP improvement & Planning
- Payroll Data Inputs
- Ms - Office ( Mid Level )
Interests
- Financial Investment
- Movies
- Cooking specially Chinese cuisine
- Travelling
- Music
Languages
Bengali
First Language
Hindi
Elementary (A2)
A2
English
Advanced (C1)
C1
Accomplishments
- Promoted to Regional HR Administrator on May 2021 due to hiring a total team of 120 People for Retail products sales.
- Got RNR on 2nd Quarter( July-Sept 2023 )due to Excellent Delivery to clients and one more client appreciation and RNR in the Last Quarter ( Oct - Dec 2023 ) for the IPO Managed Services.
Additional Information
- Father's Name - Mr. Ratan Banik
- Profession - Asst Librarian( Retired ) RBU
- Mother's Name - Late Anima Banik
- Profession - Sr.Assistant ( Examination Dept )
- Spouse - Mr. Avishek Biswas
- Profession - Branch Manager ( Direct Channel Sales )
- D-O-B - 28/10/1993
- Location Preference - Kolkata
I , Hereby declare that the information's furnished above is true to the best of my knowledge.
Date :
Place : Kolkata
Thanks and regards,
SANGITA BANIK
Timeline
Senior Associate - HRO
Capgemini Technology Services India Limited
07.2022 - Current
Promoted as Regional HR Administrator
PRIMO GLOBAL SERVICES
07.2021 - 07.2022
Sr.Executive - HR Administrator
PRIMO GLOBAL SERVICES
07.2019 - 07.2021
Executive - Recruitment
BMA Wealth Creators
01.2016 - 12.2017
Post Graduate Diploma - Human Resources Management
Annamalai University
Masters ( MTTM ) - Tourism And Travel Management
IGNOU
Bachelor of Arts - Tourism And Travel Management
Calcutta University
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