Ms. Smitha Pillai
Human Resources
Mumbai
Summary
Review of my credentials corroborate 14 Years of successful tenure with Aditya Birla Capital having experience in the BFSI segment. 19 + years HR professional with diversified experience to drive the strategic and tactical initiatives from a human resources perspective. It includes partnering in manpower planning, managing employee turnover, employee engagement initiatives, performance management process, employee transition plans; culture building exercises creating inclusive culture and digital automation process necessary to meet business specific HR goals.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Head - Centre of Excellence & CSR/ HRBP
Aditya Birla Finance Limited
06.2018 - Current
- Managing the HR Business Partner role for Non-Sales Functions, work closely with management and employees to improve work relationships, build morale, and increase productivity and retention
- Additionally in the earlier role as COE drive greater levels of innovation and expertise and move HR from a function of 'service delivery' to a driver of strategic talent and business outcomes
- Spearheaded diversity and inclusion initiatives, promoting a more inclusive work environment.
- Enhanced employee satisfaction by implementing targeted HR programs and initiatives.
- Coordinated workforce planning efforts to align with organizational growth goals.
- Led change management initiatives during organizational restructuring or merger situations.
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
- Structured compensation and benefits according to market conditions and budget demands.
Zonal Business Partner - West
Aditya Birla Finance Limited
06.2013 - 06.2018
- Analyzed, prepared and presented personnel forecasts to project long-term and immediate workforce demands to senior management
- Communicated information on company policies to employees and managed any potential conflicts
- Managed and maintained salary structure, job documentation and job description database
- Coordinated with executives, hiring managers and division representatives to ensure smooth interview processes as well as employee onboarding
- Performed Exit Interviews and managed attrition for West zone
- Develop employee engagement initiatives.
Deputy Manager
Birlasunlife Insurance Company Ltd
02.2008 - 06.2013
- Responsible for Talent Acquisition, HR Operations, Employee Engagement, Performance Management, Grievance Redressal, Attrition Management, Staffing support and Compensation management for a headcount of 500+ employees
Team Leader - Recruitment Vertical: IT/Banking
Planman consulting India Pvt Ltd
04.2004 - 02.2008
Customer Service executive
E-Funds India Pvt Ltd
03.2003 - 09.2004
Customer Service Executive
BPL Mobile Communication Pvt Ltd
10.2002 - 03.2003
Office Assistant
S. K International (Call n Dine) Mumbai
02.2002 - 08.2002
Education
DHRM (Human Resource) -
Welingkar Institute Of Management (Mumbai), Welingkar Institute of Management
BA (Economics) - undefined
Mithibai College, Mumbai University
Skills
Teamwork and Collaboration
undefinedCertification
Certified PI Analyst – 2014
Accomplishments
- Ace Award Mortgages – Certificate of Honor for outstanding Dedication & commitment – FY 2013 & 2014 Annual ABFL – Customer Centricity Award 2014- 2015
- Udaan Monthly Award – Cross functional hiring within deadline and maintaining quality – 2014 CEO – Galaxy Award – 2017
- HR Functional Excellence Award Aditya Birla Capital – 2019
Tel
022-28620644
Personal Information
Date of Birth: 05/15/80
Timeline
Head - Centre of Excellence & CSR/ HRBP
Aditya Birla Finance Limited
06.2018 - Current
Zonal Business Partner - West
Aditya Birla Finance Limited
06.2013 - 06.2018
Deputy Manager
Birlasunlife Insurance Company Ltd
02.2008 - 06.2013
Team Leader - Recruitment Vertical: IT/Banking
Planman consulting India Pvt Ltd
04.2004 - 02.2008
Customer Service executive
E-Funds India Pvt Ltd
03.2003 - 09.2004
Customer Service Executive
BPL Mobile Communication Pvt Ltd
10.2002 - 03.2003
Office Assistant
S. K International (Call n Dine) Mumbai
02.2002 - 08.2002
DHRM (Human Resource) -
Welingkar Institute Of Management (Mumbai), Welingkar Institute of Management
BA (Economics) - undefined
Mithibai College, Mumbai University
Similar Profiles
Nandita MalakarNandita Malakar
Data Scientist at Aditya Birla Finance LimitedData Scientist at Aditya Birla Finance Limited
Jaishree SahuJaishree Sahu
Credit Executive at Aditya Birla Finance LimitedCredit Executive at Aditya Birla Finance Limited
ADARSH PANDEYADARSH PANDEY
Partner Client Relations at Aditya Birla Finance LimitedPartner Client Relations at Aditya Birla Finance Limited
AAKASH SABALEAAKASH SABALE
Support Executive Service Engineer at Dak System IncSupport Executive Service Engineer at Dak System Inc
ROHAN SINGHROHAN SINGH
Client Advisor at GUCCIClient Advisor at GUCCI