M Subrahmanya Hebbar
Technical Manager- Server & Network
Bangalore
Summary
Dynamic Technical Project Manager with 10 years of experience leading all phases of diverse IT projects. Leverages strong business, financial and technical acumen to drive continuous process improvements, increase competitive advantage and bolster bottom-line revenue growth. Detailed and organized with proven strength in aligning business goals with technology solutions. Agile and Waterfall expert with track records of producing high-quality deliverables within timeline and budgetary constraints.
Overview
12
12
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Technical Manager- Server & Network
Encora innovation labs
Bangalore
01.2021 - Current
- Liaised between business and technology units to manage delivery schedules for applications.
- Developed suggestions for technical process improvements to optimize resources.
- Analyzed project-related information and made recommendations based on discoveries.
- Worked closely with customers to evaluate various types of risks such as impact, reputation and regulatory.
- Evaluated customer impact risk, reputation risk and regulatory risk.
- Recruited and trained IT team members.
- Managed implementation of new technological improvements resulting in increased efficiency.
- Communicated project status, delivering audience messages and change management with clients.
- Oversee the evaluation, deployment and administration of all Information Technology software, hardware, database, and network systems within the corporation.
- Design new innovative systems with advanced technology utilizing internal resources, external software, independent contractors, and third-party consulting firms.
- Determine all IT policies and procedures with oversight for the administration of user permissions, security levels and technical accountability.
- Oversee all systems administration, server monitoring, storage, backup/recovery, data migration and IP phone system with the goal of 100% uptime for business continuity with ITIL best practices.
- Recruit, train, and mentor all IT staff members, developing teams and leaders to ensure that business value is maximized, and IT goals are achieved.
- Plan and design IT systems architecture, operating platform, and network systems infrastructure.
- Develop Internal IT Infrastructure, security, datacentre Documents and disaster recovery plans
- Implemented, monitored, and enforced IT-related procedures, processes, and practices
- Manage development and implementation of network infrastructure engineering including network server system, WAN, LAN, and web architectures.
- Provide oversight for IT operations, support desk, service calls and escalated problem resolution.
- Plan and design the Hybrid Domain Environment migration from on-prem (Azure AD)
- Design the Automation of Daily IT tasks and implement
- Plan and migrate on-premises Domain Policy and Procedure to Intune
- Creating Compliance policy, Configuration Profile, MAM & MDM Policy and procedure
- Help the organization to improve & maintain the optimum azure ad security score
- Plan and implemented MS Defender for All flavours OS using Intune & On-prem Domain Policy
Windows Server Administrator
Indecomm global services
Bangalore
03.2019 - 01.2021
- Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.
- Created patches and solutions to fix bugs in existing applications.
- Tested software remotely and onsite for server sets to maintain operational readiness.
- Configured and tested Windows Server operating systems with roles features.
- Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
- Develop and maintain installation and configuration procedures.
- Contribute to and maintain system standards.
- Research and recommend innovative, and where possible, automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.
- Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying the completion of scheduled jobs such as backups.
- Perform regular security monitoring to identify any possible intrusions.
- Support daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off-site as necessary.
- Perform regular file archival and purge as necessary.
- Provide escalation support per request from various sources; investigate and troubleshoot issues.
- Repair and recover from hardware or software failures. Coordinate and communicate with impacted parties.
- Apply OS patches and upgrades on a regular basis and upgrade administrative tools and utilities. Configure/add new services as necessary.
- Maintaining server architecture security and creating system backups.
- Engineering of solutions for various project and operational needs.
- Configuring Windows File Server and maintaining access as per the requirements
- Creating Windows cluster as per the company requirements
- Planning & Configuring the Internal IT system environment (Backup, radius server, fileserver, Version Controller)
- Planning & Configuring the Internal IT ManageEngine environment ( SDP, Event Log, AD Manager Plus, AD Audit Plus, Asset Explorer)
Senior Information Technology Administrator
Indecomm global services
Bangalore
04.2017 - 03.2019
- Resolved problems, improved operations and provided exceptional service.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Conducted research, gathered information from multiple sources and presented results.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed team communications and information for meetings.
- Developed and maintained courteous and effective working relationships.
- Extensive knowledge of Windows Server\Advanced Server, Microsoft Active Directory and Microsoft Clustering
- Worked on VMWare ESX\Virtualization Technologies (ESX 3.0 or greater, Virtual Centre, P2V tools)
- Knowledge of the application and utilities of Windows server 2012 R2,2012,2008, 2003, 2000, Windows 7,8,8.1,10.
- Excellent communication, research, and documentation skills
- Sound knowledge of SAN technology, MS SQL, Microsoft virtualization expert, Hyper-V, Excellent knowledge of Microsoft Software Licensing
- Ability to work independently as well as in a team environment
- Possess strong planning, analytical, problem solving and organizational skills
- Worked on P2V, and V2V ( From VM Ware to Hyper-V, KVM to Hyper-V)
- Worked closely with the SCCM implementation for remote assistance and remote deployment.
- Five years’ experience in Microsoft/Linux technology on the server side for configuration and monitoring troubleshooting maintaining the environment
- Deep experience in configuring client environments gathering information and preparing the requirement sheet with the costing.
- Worked on single domain migration and SCCM implementation with the implementation team. • Worked on the ManageEngine service desk plus system and implemented it.
- Worked on the floor designing and planning the sitting allocation.
- Designed the lab environment for the card transaction.
System Administrator
Indecomm global services
Bangalore
02.2012 - 04.2017
- Managing Windows, Linux, or Mac systems
- Installing & upgrading and configuring application software and computer hardware
- Troubleshooting and providing technical support to employees
- Creating and managing system permissions and user accounts
- Performing regular security tests and security monitoring
- Maintaining networks and network file systems
- Manage user accounts, credentials, permissions, access rights, storage allocations, and active directory administration
- Quickly resolve any system failures and troubleshoots issues.
- Lead process improvements and modifications.
- Create a backup and safeguard the data
- Perform account setup for new and old employees
EDP Incharge
Kropex India Ltd
Bangalore
11.2010 - 02.2012
- Onboarded new temps by entering employee information into systems.
- Participated in team-building activities to enhance working relationships.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Identified issues, analyzed information and provided solutions to problems.
- Installation and maintenance of Win Exchange server 2003.
- Maintain users and groups resources and taking backup.
- User ID and Group setup and granting permissions.
- Trouble shooting Desktop connectivity, cabling, Hubs, Switches in remote access.
- Provide helpdesk support to all users with respect to IT infrastructure.
- Install and manage systems on a daily basis including setup of hardware, software.
- Assist in managing LAN / WAN networks, including structured cabling, racks, patch panel management.
- Interact with vendors for repairs of hardware.
- Manage Domain controllers, including Setup of Group Policies, Users, and Permission for shared folders / drives etc.
- Manage Anti Virus / Security setup including Server and client deployment.
- Monitor various services and logs on a daily basis, take corrective action.
- Setup systems as Application and Database servers.
- Maintenance and updating of the CC Cameras and EPBX and
- Intercom line's Solving the technical problem in WiDMS And iDMS (Internal software from the general motor)
- Taking back up of internal software using SQL 2005 and CC Cam recording for 15 days
- Configuring the virtual private network (VPN) for the WiDMS
- Maintaining the office website domain
- Managing the team members
System Administrator
NABKO Systems and Communications Pvt. Ltd
Bangalore
05.2010 - 11.2010
- Established network specifications and analyzed workflow, access, information and security requirements.
- Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Created patches and solutions to fix bugs in existing applications.
- I have taken care of 20 systems and 1 server.
- Educational institute's digital board installation. Hitachi and some other company boards.
- Projector installation and issues.
Education
Bachelor's in Computer Application. - Computer Science And Programming
DR CV RAMAN UNIVERSITY
BILASPUR 04.2001 -
PUC -
Govt PU College
Jalahalli,Bangalore 04.2001 -
Skills
Intune Administrator
Microsoft Azure Administrator
Network server management
Infrastructure planning
Hardware knowledge
Multitasking Abilities
Virtualization technologies
Hardware and software installation
Certification
Server Virtualization with Windows Server Hyper-V and System Centre
Timeline
Technical Manager- Server & Network
Encora innovation labs
01.2021 - Current
Windows Server Administrator
Indecomm global services
03.2019 - 01.2021
Senior Information Technology Administrator
Indecomm global services
04.2017 - 03.2019
System Administrator
Indecomm global services
02.2012 - 04.2017
EDP Incharge
Kropex India Ltd
11.2010 - 02.2012
System Administrator
NABKO Systems and Communications Pvt. Ltd
05.2010 - 11.2010
Bachelor's in Computer Application. - Computer Science And Programming
DR CV RAMAN UNIVERSITY
04.2001 -
PUC -
Govt PU College
04.2001 -