M.Swetha
Chennai
Summary
Detail-oriented Back Office Executive with a proven track record in retail documentation and customer assistance. Skilled in managing inventory and fostering cross-functional teamwork to enhance operational efficiency and drive customer satisfaction. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
4
4
years of professional experience
Work History
Back Office Exececutive in Retail Docuementation
United Data Servises
Chennai
03.2022 - 06.2026
- Identified customer needs promptly to enhance service delivery.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked with cross-functional teams to achieve goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Oversaw inventory and supplies to ensure material availability for seamless operations.
Education
Bachelor of Arts - Computer Applications
St.Anne's Girls Hr.Sec.School
Chennai04-2020
Skills
- Inventory management
- Document organization
- Data entry
- Retail operations
- Team collaboration
- Time management
- MS office
- Effective communication
- Problem-solving
- Team management
- Teamwork and collaboration
- Cross-functional teamwork
- Active listening
Affiliations
- Internet Surfing
- Badminton Play
- Listening to Music
Marrital Status
- Married (Separated)
Home Address
- No:1/1,Bhavani Amman Kovil Street,
- Madhavaram,Chennai-600060
Timeline
Back Office Exececutive in Retail Docuementation
United Data Servises
03.2022 - 06.2026
Bachelor of Arts - Computer Applications
St.Anne's Girls Hr.Sec.School