MUBEEN KHANUM
Bangalore
Summary
- To work in a quality environment and seek a challenging position in, where I can use my knowledge and analytical skills coupled with my expertise in various environments and play a key role in ensuring the Quality and in organizations growth.
- Having 2 years of experience in Accounts Payable as a Process Associate.
- Excellent training skill, ability to interact with the users globally and understand the requirements to provide the timely and accurate solutions.
- Good Team Player with positive attitude in the team.
- Flexible, adaptable to all environments and ready to take responsibilities.
Overview
3
3
years of professional experience
Work History
Process Associate
Accenture Solutions pvt.Ltd.
Bangalore
09.2023 - Current
- Having 1 plus years of experience in OTC and In accounts Receivables Collection and cash applications activities
- Responsible for Accounts collection activates cash application Activities
- Postings of customer payments in client website based on daily based on the remittance details provided by the customer
- Monitoring customers' accounts and following up for payments as well the TDS certificates
- Working on the account compromised cases and solving as the queries of the customer
- Working on customer reconciliation
- (OTC Cash application) and collection
- Collection: Follow up with customers for aged invoices
- Send Pre-Collect
- Sending the dunning letters on monthly basis
- Handling queries based on the requests received from sales and customers
- Applying payments on FIFO based
- Weekly basis checking up the invoice tagging
- Responding to emails on TAT bases of 24 hours
- Marinating 400 accounts
- Following up on credit memo to internal credit team
- Keeping the accounts clean
- Suspending the accounts on timely basis if the payment is not made
- Following up for pre-payments
- Calculation of TDS on invoices (GST)
- Offsetting the TDS for each quarter
- Pulling up the aging report and sending the accounts for the write-off
- Successfully completed the process transition (internal process transition) Experience in planning, and managing the transition of business processes from one country to other
- Knowledge was retained and accessible after the transition, reducing the risk of business disruption
- Successfully completed transition with the good scores in all assessments
Process Associate
Capgemini Technology Services India Ltd
Bangalore
06.2021 - 07.2023
- Processing PO, Non-PO and credit invoices
- Quality Check on the invoices processed by the team members
- Basic knowledge on Payments (ACH, wire, foreign)
- Verification of Invoices on 3-Way and 2-Way Match for accounting of the same
- Identification and termination of duplicate invoices to avoid double payments
- Involved in Urgent or critical invoice processing
- Handling emails on daily basis
- Responsible for Month end and Year end activities
- Provide extraordinary customer service to vendors and merchants by resolving disputes
- Handling of suppliers/buyer's queries and ensuring that all the queries must be resolved within specified SLA
- Handling RTV (return to vendor) Reminders
- Indexing, GRN Matching and Updating of daily production tracker and Error tracker
- Preparing WIP report and ensure to complete the aged documents on priority
- Preparing the Audit report and maintain Quality control reports
- Day to day allocation to the team
- Handling Helpdesk to understand the various vendors' queries and deliver the required results
- Initiate and focus on Process improvements
- Ensure to meet all SLAs & TAT as aligned
- Hands on Experience with handling Escalation and Resolving issues related to Process
- Month end activities like Accrual posting and prepayments
- Have been providing reports for daily activities of Invoice analysis process like Audit summary, duplicate audit summary
- Successfully completed remote transition of invoice processing in BP open into Instream
- Attending client's calls on weekly basis to discuss about process improvement ideas and resolve the process related issues
- Actively participated in Q2R migration into Zendesk
- Participated in UAT in Zendesk
- Successfully completed transition in implementing QR IBAN for Switzerland Country
Education
MCOM -
LAL BAHADUR SHASTRI GOVT COLLAGE
01.2022
B. Com -
VHD CENTRAL INSTITUTE OF HOME SCIENCE
01.2020
PUCCommerce -
ADARSHA PU COLLAGE
01.2018
SSLC -
SOWBHAGYA ENGLISH HIGH SCHOOL
01.2015
Skills
- Business accounting tools
- Microsoft Tools
- MS Excel
- MS Word
- Power Point
- Outlook
- BP Open
- Instream
- SAP
- AS-400
- Q2R
- Zendesk
- Office Outlook
- Skype
Accomplishments
- 'Star of the month' award once for outstanding performer and solid support for the team.
- Received 'Xtra mile' award for good quality and production.
- Received appreciation from clients and supervisor for maintaining accuracy & consistency in performance.
Languages
- English
- Kannada
- Hindi
Disclaimer
I hereby declare that the above-mentioned information's furnished are true to the best of my knowledge.
Personal Information
- Date of Birth: 09/20/99
- Gender: female
- Nationality: Indian
- Marital Status: Single
Place
Bangalore
Timeline
Process Associate
Accenture Solutions pvt.Ltd.
09.2023 - Current
Process Associate
Capgemini Technology Services India Ltd
06.2021 - 07.2023
MCOM -
LAL BAHADUR SHASTRI GOVT COLLAGE
B. Com -
VHD CENTRAL INSTITUTE OF HOME SCIENCE
PUCCommerce -
ADARSHA PU COLLAGE
SSLC -
SOWBHAGYA ENGLISH HIGH SCHOOL
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