Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mubeena Banu

Banglore

Summary

Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking with decision-making skills and carrying total 7Yeras of experience.

Overview

8
8
years of professional experience

Work History

Assistant Manager- Sales Support

OFBusiness
Bangalore
12.2023 - Current

• New customer acquisitions across multiple products like unsecured, secured, and semi-secured finance (preferably working capital/business loans)

• Collect relevant financial documents from the client for risk evaluation.

• Strong expertise in sales and operations.

• Business Development

• Tele-calling (cold calling)

• Solving Customer Queries

• Serving as representative of company in front of customers

• Handle Customer Queries at independent level along with inter-departmental coordination

Presales Associate

LIVSPACE
Banglore
07.2021 - 11.2023
  • Strong expertise in sales and operations.
  • Solving customer queries and scheduling the meeting with the sales team.
  • Coordinating with the sales team, Designers and maintaining the CRM.
  • Tele calling / Cold calling
  • Team Handling.
  • Solving customer queries and scheduling the meeting with the sales team.

Sales Executive

INCRED
Bangalore
08.2020 - 03.2021
  • Customer relationship executive.
  • Tele calling/Cold calling
  • Selling personal loans and BT loans to existing and new clients, and cross-selling.

• Document collection and maintaining the CRM.

TELEPERFORMANCE - Digital Officer

AXIS BANK
Bangalore
03.2018 - 06.2020

• Outbound calling /Inbound call

• Selling Required loans to the existing and new clients of Axis Bank and Handling the documents • Solving customer queries and scheduling the meeting with the sales Executive

• Maintaining the CRM and responsible for the disbursal.

Customer Care Executive

BIMAL AUTO AGENCY
Bangalore
09.2016 - 11.2017
  • Tele-calling
  • maintaining the register of serviced vehicles
  • solving customer queries
  • maintaining details of clients through CRM

Education

Graduate in B.com -

Kuvempu University
01.2016

Skills

  • New customer acquisitions
  • Collecting financial documents
  • Sales expertise
  • Business Development
  • Tele-calling
  • Customer query resolution
  • Representing company
  • Inter-departmental coordination
  • Team handling
  • CRM maintenance
  • Customer relationship management
  • Selling personal loans
  • Cross-selling
  • Document collection
  • Outbound callings
  • Selling auto loans
  • Scheduling meetings
  • Fundamental knowledge of sales programs
  • Basic Excel
  • V and H lookup
  • MS Word
  • Sales and customer support
  • Lead generation

Timeline

Assistant Manager- Sales Support

OFBusiness
12.2023 - Current

Presales Associate

LIVSPACE
07.2021 - 11.2023

Sales Executive

INCRED
08.2020 - 03.2021

TELEPERFORMANCE - Digital Officer

AXIS BANK
03.2018 - 06.2020

Customer Care Executive

BIMAL AUTO AGENCY
09.2016 - 11.2017

Graduate in B.com -

Kuvempu University
Mubeena Banu