Summary
Overview
Work History
Education
Skills
Roles And Responsibilities
Previous Process Experience
Organizational Contributions And Recognition
Personal Information
Additional Information
Certification
Interests
Timeline
Generic

Muchapathi Sandeep

Quality Assurance Administrator

Summary

I am a Quality Assurance Administrator at level 2 with more than 5 years of experience aiming to achieve a challenging & successful career where I can make a significant contribution using my innovative ideas, knowledge, skills and experience with the objective of development & growth of the organization.

Overview

6
6
years of professional experience
2
2
Certifications
1
1
Language

Work History

Quality Assurance Administrator II

Wells Fargo Company
10.2021 - Current
  • Borrower information is audited with tools like ICMP, HOGAN, CORE 2 PORTAL from the image document form and for every audit we need to submit in the INDIGO Form
  • If there are any findings in tools compared with document that should be marked as an error and that will be submitted in indigo form
  • Perform audits of mortgage origination activities, identify audit findings and submit the findings
  • Validate if the documents or loan number are appropriately labeled or assigned
  • Validate the accuracy of vital customer information and availability of signatures, endorsements as per the applicable guidelines
  • Validate the accuracy of the documents labeled by the operations team in comparison with labeling standards for doc management operations
  • Responsible for correction of loan document errors
  • Provide feedback forms for the error found and manage the complete data for the audit results in internally maintained repositories
  • Communicate and follow up with the operations team for rectification of error identified
  • Escalating the issue to the management as required
  • Worked on project KTA
  • Provide Training and SME support to the team members
  • Organizing the team activities.

Associate Financial Analyst

Consumer and Small Business Banking (CSBB)
11.2019 - 10.2021
  • The Consumer and Small Business Banking (CSBB) operations team manages the transition of paper based document and electronic images to an electronic images to an electronic format, manage document/data/image receipt, retention and retrieval and ensure cost effective secure compliance
  • Correspondence Electronic Indexing (EI) Correspondence clients include large and small banks and mortgage companies, which provide borrower financing
  • These companies originate and close loans, before selling them to Wells Fargo Funding
  • Wells Fargo pays the client a base price according to current market value place on the income generated by a particular loan
  • These loans are then pooled and sold on the secondary market
  • Correspondence Loans are uploaded via CWO (Correspondent Wholesale Online) website or DTS (Data Transmission Service) by our client
  • Correspondence EI Team indexes the loan documents
  • Indexing refers to identifying or confirmation the loans documents are labeled as a specific document corresponding to the loan number
  • Provided SME support to New Hires
  • Circulating exceptions reports
  • Contributed additional hours of production as per business requirements
  • QAC (Question & answer communication) Spoc for team members.

Claims Associate

UHG India Pvt.Ltd
09.2017 - 11.2019
  • OPI (Optum Payment Integrity) (FWA Claims): Worked on different work types like Closed Case Inventory, Intake & escalations
  • Closed Case: Worked on CPW application (Claims Process Work Station)
  • Given appropriate reason codes which are suggested by Clinical Investigation Team
  • Intake and Escalations: Re-entered the claims with the Data entry verification of the provider
  • Worked on only Manual reviews
  • Re-process the claims not only for correct payment, but also to communicate the results of the Fraud Waste Abuse and Error – (FWA & E) audit to the providers
  • Re-entering and Processing Claims on the daily basis working on escalation queue and correcting the errors which are received from onshore
  • Validate and clear all the manual and system reviews on the daily and weekly basis so that the claim is processed with payment and denial reason codes
  • Reviewing medical claims and making determination whether to reconsider or disapprove the payment of claims based upon the instructions received from the clinical investigation department after reviewing medical records
  • Have successfully completed given tasks, projects & Organizational Contributions & Recognitions.

Education

MBA (Finance) -

Suprabath Institute Of Management

B.Com (Computers) -

Sai Sudhir College

Intermediate - undefined

New Chaitanya Jr. College

CBSC - undefined

Kendriya Vidyalaya school

Skills

Skills in Windows Familyundefined

Roles And Responsibilities

  • Perform audits of mortgage origination activities, identify audit findings and submit the findings.
  • Validate if the documents or loan number are appropriately labeled or assigned
  • Validate the accuracy of vital customer information and availability of signatures, endorsements as per the applicable guidelines.
  • Validate the accuracy of the documents labeled by the operations team in comparison with labeling standards for doc management operations.
  • Responsible for correction of loan document errors.
  • Provide feedback forms for the error found and manage the complete data for the audit results in internally maintained repositories.
  • Communicate and follow up with the operations team for rectification of error identified.
  • Escalating the issue to the management as required.
  • Worked on project KTA.
  • Provide Training and SME support to the team members.
  • Organizing the team activities.
  • Correspondence Electronic Indexing (EI) Correspondence clients include large and small banks and mortgage companies, which provide borrower financing. These companies originate and close loans, before selling them to Wells Fargo Funding. Wells Fargo pays the client a base price according to current market value place on the income generated by a particular loan. These loans are then pooled and sold on the secondary market. Correspondence Loans are uploaded via CWO (Correspondent Wholesale Online) website or DTS (Data Transmission Service) by our client. Correspondence EI Team indexes the loan documents. Indexing refers to identifying or confirmation the loans documents are labeled as a specific document corresponding to the loan number. Provided SME support to New Hires. Circulating exceptions reports. Contributed additional hours of production as per business requirements. QAC (Question & answer communication) Spoc for team members.
  • Re-process the claims not only for correct payment, but also to communicate the results of the Fraud Waste Abuse and Error – (FWA & E) audit to the providers. Re-entering and Processing Claims on the daily basis working on escalation queue and correcting the errors which are received from onshore. Validate and clear all the manual and system reviews on the daily and weekly basis so that the claim is processed with payment and denial reason codes. Reviewing medical claims and making determination whether to reconsider or disapprove the payment of claims based upon the instructions received from the clinical investigation department after reviewing medical records. Have successfully completed given tasks, projects & Organizational Contributions & Recognitions

Previous Process Experience

Associate Financial Analyst, Consumer and Small Business Banking (CSBB), 11/2019 - 10/2021

Organizational Contributions And Recognition

  • Best Supporter
  • Received top 5 Awards within two quarters.
  • Participated in different sources of company.
  • Received Spot Light Award.
  • Received 1 Star Award Associate of the quarter.
  • Have received appreciations from Manager, Leads and Client.

Personal Information

  • Place of Birth: Hyderabad
  • Citizenship: Indian
  • Date of Birth: 01/21/95
  • Gender: Male

Additional Information

Dear Madam/Sir,
I am Sandeep Muchapathi living in Hyderabad, India with 5+ years of professional experience in Quality Assurance process.I would like to introduce myself as an enthusiastic and quick learner willing to explore new things.
I am currently employed in Wellsfargo since 2019 as a QA administrator, earlier I have also been associated with United Health Group(OPTUM) from 2017-19. I have good exposure working on various tools in Banking sector. A detailed description of the product lines, processes and tools have been given in my resume.
I have completed my Masters in Business Administration,Finance,from Osmania University in the year 2019.

My Visitor's VISA application for Canada has already been approved and I am hopeful of changing it to Work permit at the earliest.


Thank you for the time taken to review my application and I look forward to a personal interaction where I can present my candidature and explain more in detail.

Thanks & Regards,
Sandeep Muchapathi
muchapathisandeepm900@gmail.com

Certification

PC Hardware

Interests

Team Engagement

Budget Management

Photography

Timeline

Quality Assurance Administrator II

Wells Fargo Company
10.2021 - Current

Associate Financial Analyst

Consumer and Small Business Banking (CSBB)
11.2019 - 10.2021

Claims Associate

UHG India Pvt.Ltd
09.2017 - 11.2019

MBA (Finance) -

Suprabath Institute Of Management

B.Com (Computers) -

Sai Sudhir College

Intermediate - undefined

New Chaitanya Jr. College

CBSC - undefined

Kendriya Vidyalaya school
Muchapathi SandeepQuality Assurance Administrator