Mudaliyar Lokesh
Ahmedabad
Summary
Driven and flexible professional with a track record of delivering results in customer engagement and operational efficiency at Lendingkart Finance Limited. Expert in Virtual KYC and adept at addressing customer concerns with patience, ensuring high satisfaction levels. Demonstrated ability to manage tasks within deadlines, enhancing business operations and service quality.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Operations Executive
Lendingkart Finance Limited
Ahmedabad
11.2023 - Current
- "Onboarded customers, completed Virtual KYC (VKYC), verified documentation, and generated business loan agreements per lender policies, ensuring accuracy and timely processing."
REALATIONSHIP MANGER
ICICI BANK
AHMEDABAD
07.2023 - 08.2023
- Handled end-to-end branch banking operations, including customer service, CASA acquisition, and cross-selling of financial products.
Customer Support Executive
Apexa Information Systems PVT LTD
Ahmedabad
09.2019 - 09.2021
- Provided detailed information about products and services.
- Responded to customer concerns and implemented resolve issues.
Education
MBA - Finance
Gandhinagar Institute of Technology
Khatraj Kalol05-2023
Bachelor of Commerce - Accounting And Finance
Neeldeep Commerce College
Science City06-2021
Skills
- Self-managed
- patience
- Completed the task in a given period
- Flexible, punctual
Certification
- Received a Quality Performance Certificate for consistently meeting and exceeding performance standards.
Timeline
Operations Executive
Lendingkart Finance Limited
11.2023 - Current
REALATIONSHIP MANGER
ICICI BANK
07.2023 - 08.2023
Customer Support Executive
Apexa Information Systems PVT LTD
09.2019 - 09.2021
MBA - Finance
Gandhinagar Institute of Technology
Bachelor of Commerce - Accounting And Finance
Neeldeep Commerce College
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