Mudar Kapasi

• Managed external talent and professional services for Accenture Procurement in the UKI and Nordics region.
• Processed contracts like RSA, MSA, subcontracting agreements, LCAs, amendments, luminaries, BDAs, etc. along with managing negotiations and savings by serving as a liaison between the supplier and legal throughout the contract life cycle.
• Driving category initiatives aimed at enhancing procurement efficiency and achieving strategic objectives.

• Acted as subject matter expert for Real Estate and IT-FinTech categories.
• Facilitated weekly catch-ups with category leaders to assess aging requests and plan next steps.
• Streamlined category processes through effective Management Business Reviews.
• Understand the request type (MSA, LCA, Amendment, etc.) and act as an anchor between the supplier, legal, and business for the complete contract lifecycle.
• Negotiate contracts from a commercial (savings or avoidance) and clause (LOL, Indemnification, Insurance etc.) standpoint.
• Plan request distribution (category wise) and manage SharePoint pipeline along with tracker updation for comprehensive reporting.

Procurement

• Search from SME suppliers as per defined standards of internal business, as well as customer, in terms of accuracy delivered and data privacy.
• Manage RFI, RFP, cost negotiations, comparative analysis, contract discussion, SLA (liability cap), and KPI until onboarding and handover to operations and the vendor team.

Vendor Management

• Manage existing suppliers by having regular governance connections to address issues, delivery timelines, and performance against the defined SLA.
• Manage individual consultants on a time-cost-delivery model for bringing a part or fully outsourced business in-house.
• Prepare reporting from a cost and delivery standpoint.

Account Management

• Act as the single point of contact between the client and internal teams.
• Escalate issues to relevant teams, and provide solutions as per the set SLA.
• Manage revenue inflow (forecasting vs. actuals) and change order requests.
• Achieve yearly targets by upselling or cross-selling products or services from different lines of business.