Mudavat Rajesh

Cognizant

12.2019 - Current

Working on Remedy ticketing system to address customer’s Network related issues
Implementation of New projects connectivity setup
Experts in Migration of projects and their connectivity issues
High knowledge in handling L2 troubleshooting (Virtual LAN Creation, Virtual LAN Movement, Virtual ACL)
Handling project dedicated S2S VPN tunnel issues
Troubleshooting various network related issues with Service providers (AT&T, Verizon, COLT, SPRINT, TCL, AIRTEL, Vodafone & Reliance)
Conducting root cause analysis on Network Incident
Making emergency changes in the network to ensure uninterrupted services
Documenting network changes and updating diagrams accordingly
Manage network physical connectivity between sites
Hand on experience in configuring and troubleshooting in client connectivity established through all kinds of VPN architecture, MPLS setup, Plain Internet traffic and Colo connectivity
Reporting network operational status by gathering, prioritizing information and managing projects
Troubleshooting and fault finding if issues occur in live environment
Capacity management and audit of IP addressing and hosted devices within domain
Speaking with customers via email and phone for initial requirement or issues
Documenting network problems and resolution for future reference
Worked on Switches, Firewalls like Cisco-2960,3750,4500,6500,ASA series
Experience in NextGEN Firewalls (FTD, CheckPoint, Paloalto)
Experience in network protocols, Firewalls and Communication Network design.