Resourceful Business Communication Specialist offers employee relations and business management expertise paired with first-rate communication and problem-solving abilities. Strategic and well-rounded professional seasoned in managing and overseeing various aspects of HR. Commended for building trusting relationships within organization to support business needs. Seasoned Communication Specialist with vast experience in creating and implementing strategic communication plans. Known for strong interpersonal skills, adept at fostering meaningful relationships with diverse stakeholders. Skilled in written and verbal communication, public speaking, and crisis management. Significant contributions include enhancing organizational image, promoting brand awareness, and improving internal communication processes.
Overview
4
4
years of professional experience
Work History
Business Communication Specialist
Amazon Development Centre India Limited
Secunderabad
02.2021 - Current
Overhauled the employee engagement team by redesigning few templates and improving responsiveness, generated 70% more leads via email capture forms and reduced escalations bounce rate by 20%
Owned the entire Internal Movement staffing process, consisting of screening, eligibility check, assessing, and evaluating internal candidates on an as needed basis and present qualified, endorsed applicants to the employee engagement team.
Reviewed the offer management ,background communications whenever applicable.
Ensure timely, consistent, open and effective communications between candidate(s) and hiring team throughout the recruitment process.
Addressed and published end to end recruitment management including work delegation relationships with multiple individuals,including hiring managers and Work Force Operations.
Demonstrated partnerships that yield consistent ongoing communication, high-quality results, and efficient processes in order to build employee engagement function credibility .
Conducted research analysis and development of team by executing profiles , competitor intelligence to assist Stakeholders in delivering account management services .
Involved in departmental project work focused on delivering efficiencies and innovations to drive our Operations team forward.
Composed transactional document development services and operational efficiency at the defined Service Level Agreements, such as Time to Accept, achieving 100% goals.
Identified awareness of major industry changes, competitor actions and integrated findings into planning ensure that process to require goals and best practices in the assigned process.
Maintained a consistent and high level of customer service and operational excellence that will ensure transactions are resolved efficiently and in full compliance with relevant legal, company and process requirement.
Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
Assisted in recruiting and hiring processes by conducting phone screens, scheduling interviews, and completing reference checks.
Organized and conducted new hire orientation sessions to introduce policies and procedures to employees.
Education
Masters of Mass Communication And Journalism -
Osmania University
Telangana
11.2020
Skills
Data Analysis
Microsoft Excel
Quality assurance
Organizational Skills
Supply Chain management
Adaptability
Internal Communications
Crisis Management
Corporate Communications
Human Capital Management
Employee Relations
Leadership Training and Development
Languages
Telugu
Hindi
English
French
Awards
Amazon Rock star award, Amazon Development Centre, 08/20/23
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