Mudit Gupta
Bengaluru
Summary
Entrepreneurial and creative Founder passionate about turning innovative ideas into tangible results. Experienced formulating and executing strategic plans, creating new products and services, and developing business opportunities. Track record of multiple successful business ventures and leading teams of professionals to maximize profits and deliver success.
Overview
14
14
years of professional experience
Work History
Founder
Echo
06.2022
- Increased traffic and conversion for brands using AI-generated actions, collecting vast amounts of data across sales channels
- Achieved ~$80K ARR with an ACV of $8K across the US and India
- Operationalized an AI solution, managing operational costs by building in-house measurement and QA systems
- Increased review to order ratio by 150%.
CPO
Lifelong Online
11.2020 - 04.2022
- Led product, technology, and data teams, launching a new ERP (ERPNext) and CS tools
- Created data lake and business review processes, driving 3X business growth with zero headcount increase
- Enhanced purchase and post-purchase experiences to drive sales through innovative customer experience touchpoints
- Managed a team of 80, optimizing operational efficiency.
Product Consultant
MilJul + Chidiya
03.2020 - 01.2021
- Founded a self-funded B2C video collection platform, later pivoting to identify a viable market problem-solution fit
- Provided strategic product consultancy for emerging startups.
Associate Director of B2B Product Management (International Freight)
Wayfair
02.2018 - 08.2020
- Spearheaded the international freight services division, achieving a GMV of $9B
- Developed and scaled multiple systems including warehouse management, customer issue resolution, and route optimization
- Expanded operations to 4 cross-dock sites in China and Vietnam, signing 60+ customers and achieving $2MM revenue in the first year
- Led a diverse team of 4 product managers, 30 engineers, 2 designers, and 2 BI analysts across Asia and the US.
Product Lead Grocery, Customer Experience
Amazon Prime
12.2015 - 02.2018
- Managed P&L for Amazon’s grocery business, enhancing customer acquisition and repeat purchase experience
- Developed AI-enabled purchase recommendation algorithms, increasing order value by 5% and orders by 4%, while reducing customer contacts by 50%
- Led a team of 3 product managers, 15 engineers, and 4 designers across the US and UK.
Product & Go-To-Market Lead
ZS Associates
01.2008 - 01.2014
- Developed go-to-market technology platforms for new medical device and biotech product launches
- Created scalable B2B platforms for route planning, sales tracking, and performance management
- Formulated long-term commercialization strategies and customer information management tools.
Education
MBA -
INSEAD
12.2015
BE (Electronics) -
Pune University, PICT
07.2008
Skills
- AI and Machine Learning Integration
- Business development
- Budgeting
- Negotiation
- Product Management & Strategy
- Team Leadership & Development
- Data Analysis
- Data visualization
- Operational Efficiency Optimization
Achievementsandrecognitions
- Increased review to order ratio by 150% at Echo.
- Achieved 3X business growth with zero headcount increase at Lifelong Online.
- Developed systems contributing to $9B GMV at Wayfair.
Keyprojectsandsystems
- AI-Enabled Purchase Recommendation Algorithms (Amazon)
- International Freight Services Platform (Wayfair)
- ERPNext and Customer Service Tools (Lifelong Online)
- In-House Measurement and QA Systems (Echo)
Timeline
Founder
Echo
06.2022
CPO
Lifelong Online
11.2020 - 04.2022
Product Consultant
MilJul + Chidiya
03.2020 - 01.2021
Associate Director of B2B Product Management (International Freight)
Wayfair
02.2018 - 08.2020
Product Lead Grocery, Customer Experience
Amazon Prime
12.2015 - 02.2018
Product & Go-To-Market Lead
ZS Associates
01.2008 - 01.2014
MBA -
INSEAD
BE (Electronics) -
Pune University, PICT
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