Summary
Overview
Work History
Education
Skills
Timeline
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Mudit Sharma

Technology Lead, Infosys
Chandigarh

Summary

Detail-oriented business analyst with a strong focus on delivering defect-free products to clients. Collaborates closely with development, QA, and business teams to achieve goals and surpass customer expectations. Proficient in building and nurturing productive relationships with all product stakeholders. Experienced in guiding operations, supporting deployments, and implementing quality control standards. Highly analytical problem-solver with exceptional judgment and a meticulous nature. Seeks a full-time business analyst role to leverage skills and experience for maximum value.

Overview

7
7
years of professional experience
4
4
years of post-secondary education

Work History

Technology Lead

Infosys Ltd.
10.2022 - Current
  • Working as a Track lead for IT operations team handling a GxP Learning application hosted on Cornerstone on Demand.
  • Handling one vertical in the application independently and acting as a bridge between client and vendor by performing accurate requirement gathering.
  • Serving as client’s LMS/IT SME for handling impact assessment and risk assessment with the vendor.
  • Coordinating with business to understand the requirements and customizing the product modules as per the demands.
  • Handling integrations of product with various upstream and downstream systems to maintain the seamless flow and integrity of data.
  • Maintaining regulated state of the applications by ensuing quality standards are met.
  • Providing L3 support to client’s end users and handling Incident Management and Change Management.
  • Working closely with business owners and QA team for the successful deployment of product features and enhancements.

Associate Consultant

Infosys Ltd.
10.2020 - 09.2022
  • Worked as a Product Owner for an American Insurance company and represented client’s requirements to development team.
  • Worked closely with development and QA teams to ensure business critical timelines are met for deployments.
  • Worked closely with business stakeholders by helping them to decide on the enhancements required in the product based on technical feasibility.
  • Ensured all the technical documents are meeting quality standards and maintained regulated state of the application.

Systems Engineer

Infosys Ltd.
10.2018 - 09.2020
  • Worked as a Technical SME for a pharmaceutical client and provided L3 support to the end users of the client.
  • Was involved in Release management and was responsible for technical impact assessment of the periodic release by vendor.
  • Worked with business stakeholders for implementing change requests and enhancements as proposed by business.
  • Maintained business KPIs related to ITIL framework.

Education

Bachelor of Technology - Mechanical Engineering

Beant College of Engineering and Technology
01.2014 - 01.2018

Skills

Requirements gathering

Timeline

Technology Lead

Infosys Ltd.
10.2022 - Current

Associate Consultant

Infosys Ltd.
10.2020 - 09.2022

Systems Engineer

Infosys Ltd.
10.2018 - 09.2020

Bachelor of Technology - Mechanical Engineering

Beant College of Engineering and Technology
01.2014 - 01.2018

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Mudit SharmaTechnology Lead, Infosys