Mudita Rawat
Bangalore
Summary
Results-driven Senior Consultant specializing in EMR implementation and automation. Optimized workflows to achieve significant cost savings and enhance team efficiency. Collaborated across functions to ensure quality assurance and drive successful project outcomes, while strengthening client relationships.
Overview
11
11
years of professional experience
Work History
Senior Consultant/ Associate Manager
Deloitte Consulting India Pvt Ltd
06.2022 - Current
- Spearheaded the end-to-end implementation of an EMR system integration with 123 third-party vendors, managing cross-functional teams and ensuring no defect leakage. Achieved 100% data accuracy and compliance across all systems, delivering the project on time and within budget
- Led the transition and resolution of issues related to Payor membership enrollment end-to-end workflow, ensuring seamless data flow from EMR to third-party systems like ORMB. Optimized the member experience by eliminating workflow bottlenecks, achieving a 100% smooth data transfer.
- Optimized workflow processes and introduced automation, improving productivity and reducing team size from 15 to 10 while maintaining output levels, resulting in a 33% cost saving
- Conducted thorough reviews of deliverables pre-release, ensuring accuracy and quality standards were met.
- Collaborated with cross-functional teams throughout the organization to ensure alignment of objectives.
- Assisted with continuous business improvement by applying insights from client implementations and fresh ideas.
- Identified areas of improvement within existing processes and systems and recommended changes accordingly.
- Created in-depth project status reports to inform stakeholders about risks, challenges, and schedule changes.
- Handled various client engagements concurrently, maintaining strict adherence to project timelines.
- Advised on complex project tasks, ensuring that all deadlines were successfully achieved.
Consultant
Deloitte Consulting India Pvt Ltd
09.2019 - 05.2022
- Directed QA for a new Epic implementation project, uncovering 50% of defects and ensuring a successful deployment by applying extensive functional knowledge in the absence of test scripts
- Coordinated QA for Epic Implementation project, creating and executing test scripts for hospital workflows, physical therapy, and HOD departments, ensuring end-to-end functionality and compliance with requirements, leading to successful go-live with minimal command center issues.
- Created project trackers to monitor progress, delivering clear visibility into project status and milestones for Deloitte and client leadership.
- Liaised between stakeholders and automation team, leveraging functional knowledge of EMR systems to enhance collaboration and support strategic outcomes.
Analyst
Deloitte Consulting India Pvt Ltd
09.2016 - 08.2019
- Coordinated QA efforts for the Lab Integration project, overseeing the transition from PAML to LabCorp. Created and executed test scripts, identifying critical issues to facilitate a successful go-live.
- Coordinated New clinic/hospital/department implementations, created checklists to ensure smooth implementation and testing, and communicated with end users to understand and optimize workflow.
- Acquired comprehensive knowledge of clinical, revenue, and ancillary modules within the Epic EMR system, enhancing cross-functional expertise
- Accelerated the onboarding process for new joiners, streamlining training and integration to improve team efficiency.
Implementation Trainee
United Health Group
05.2015 - 07.2015
- Trained hospital staff on EMR systems, ensuring hands-on proficiency and smooth adoption of the platform
- Provided in-person support during and after EMR implementation, ensuring smooth hospital operations and enhanced patient care
- Contributed to successful HMIS (EMR) implementation project led by UHG for Haryana Government.
Education
PGDM - Healthcare IT
IIHMR
Delhi01-2016
Bachelor of Pharmacy -
DIT
Dehradun01-2014
Skills
- EMR Implementation
- EHR applications and Workflows
- EHR systems
- EPIC EMR
- Project management
- Project delivery
- Project Estimations
- Project Execution
- Project Monitoring
- Project Reporting
- Project tracking
- Resource Planning
- Risk Management
- Governance
- Quality assurance
- Healthcare IT
- Business continuity planning
- Member Enrollment
- Team leadership
- Cross-functional collaboration
- Stakeholder management
- Training and mentoring
- Critical thinking
- Issue research
- Teamwork and collaboration
Timeline
Senior Consultant/ Associate Manager
Deloitte Consulting India Pvt Ltd
06.2022 - Current
Consultant
Deloitte Consulting India Pvt Ltd
09.2019 - 05.2022
Analyst
Deloitte Consulting India Pvt Ltd
09.2016 - 08.2019
Implementation Trainee
United Health Group
05.2015 - 07.2015
PGDM - Healthcare IT
IIHMR
Bachelor of Pharmacy -
DIT