Hi, I’m
Mugdha Bajoria
Delhi
Summary
Results-oriented Manager with an MBA in Finance and Marketing and a proven track record in the PropTech and Financial sectors. Currently leading a high-performing team of 8 at MyHQ by Anarock, where I have successfully doubled client renewal rates from 30% to 70% while maintaining team targets above 90%. I specialize in the full sales lifecycle—from outbound lead generation and pipeline management to onboarding and long-term retention. I am a power user of Zoho CRM and have been recognized with two company awards for generating the highest team revenue. My leadership style focuses on coaching, recruitment, and maintaining a positive, high-energy environment that consistently exceeds organizational goals. Based in Delhi NCR, I am open to Remote, Hybrid, or Onsite opportunities where I can leverage my expertise in team management, strategic sales planning, and client relationship excellence.
Overview
7
years of professional experience
3
Languages
Work History
myHQ by ANAROCK
Manager of Sales
2025.04 - Current (1 education.year_Label & 1 education.month_Label)
Job overview
- Strategic Team Leadership: Recruit, train, and mentor a high-performing team of 7–8 sales associates, setting clear objectives and monitoring KPIs to maintain a positive, high-growth environment.
- Revenue Excellence: Consistently achieve 95%/+ individual sales targets while driving the team to maintain 90%/+ target achievement, resulting in two "Highest Revenue Generated" awards for the team.
- Portfolio Growth & Retention: Engineered a strategic turnaround in client retention, successfully increasing renewal percentages from 30% to a consistent 60–70%.
- Operational Management: Direct daily pipeline activities and team target tracking through expert-level management of Zoho CRM, ensuring data integrity and accurate reporting for stakeholders.
- Full-Cycle Sales Ownership: Own the end-to-end client journey for managed office and co-working solutions, from building a robust lead pipeline (inbound and outbound) to final onboarding and retention.
- Multitasking & Problem Solving: Balance individual high-value sales targets with the daily responsibility of resolving complex associate and client issues, ensuring maximum customer satisfaction.
myHQ by ANAROCK
Assistant Manager
2024.04 - 2025.04 (1 education.year_Label)
Job overview
- Solution-Oriented Sales: Delivered tailored co-working and managed office solutions to startups across major Indian cities by performing deep-dive needs assessments.
- Client Relationship Management: Managed the end-to-end client experience, ensuring high satisfaction levels through proactive communication and personalized workspace recommendations
- Strategic Team Leadership: Recruit, train, and mentor a high-performing team of 4–5 sales associates, setting clear objectives and monitoring KPIs to maintain a positive, high-growth environment.
- Revenue Excellence: Consistently achieve 95%/+ individual sales targets while driving the team to maintain 90%/+ target achievement, resulting in two "Highest Revenue Generated" awards for the team.
myHQ by ANAROCK
Senior Associate
2022.11 - 2024.07 (1 education.year_Label & 8 education.months_Label)
Job overview
- Virtual Office Specialist: Managed end-to-end requirements for Virtual Office clients, identifying and securing workspace solutions tailored to specific business purposes.
- Retention Strategy & Tooling: Developed and implemented standardized communication templates for retention clients, which streamlined the renewal process and ensured consistent outreach.
- Retention & Renewal Management: Spearheaded the retention of existing clients by managing contract renewals and providing rapid resolutions to service issues.
- Documentation & Compliance: Managed the critical delivery of legal and workspace documentation to clients, ensuring accuracy and strict adherence to timelines.
- Product Analysis: Actively engaged with diverse workspace partners to analyze and understand new product launches, maintaining a competitive edge in solution offerings.
- Process Efficiency: Streamlined the workflow between workspace providers and clients to reduce friction during the onboarding and renewal phases
ICICI Securities
Assistant Manager
2021.02 - 2022.11 (1 education.year_Label & 9 education.months_Label)
Job overview
- Engaged with clients to address their issues and enhance their trading activities.
- Developed strategies to reactivate inactive clients, fostering increased engagement.
- Consistently achieved over 100% of set targets, demonstrating strong performance.
- Collaborated with a dynamic team at ICICI Securities, a leading financial services firm in India.
ICICI Securities
Management Trainee
2020.07 - 2021.01 (6 education.months_Label)
Job overview
- Engaged with clients to address their issues and enhance their trading activities.
- Collaborated with a dynamic team at ICICI Securities, a leading financial services firm in India.
Marico Limited
Sales Assistant
2019.08 - 2019.08
Job overview
- Engaged with clients to address their issues and enhance their trading activities.
- Collaborated with a dynamic team at ICICI Securities, a leading financial services firm in India.
Reliance Retail
Market Researcher
2019.05 - 2019.06 (1 education.month_Label)
Job overview
- Conducted in-depth market research by visiting various stores to gather customer experiences.
- Engaged with clients to understand their preferences, challenges, and feedback on products.
- Compiled detailed reports for Reliance Fresh, focusing on enhancing customer experience.
- Developed strong communication and analytical skills while interacting with diverse clientele.
Education
Jagannath International Management SchoolVasant Kunj
PGDM-IB from Marketing and Finance
01.2020
Delhi University
B.Com (hons)
01.2017
Vivekanand School
HSC from Commerce
01.2014
St. John's Academy
SSC
01.2012
Skills
Sales Management
Zoho CRM
Revenue Analysis
Team management
Data-driven decision making
Sales coaching
Accomplishments
- Supervised team of 7-9 staff members.
Timeline
Manager of Sales
myHQ by ANAROCK
2025.04 - Current (1 education.year_Label & 1 education.month_Label)
Assistant Manager
myHQ by ANAROCK
2024.04 - 2025.04 (1 education.year_Label)
Senior Associate
myHQ by ANAROCK
2022.11 - 2024.07 (1 education.year_Label & 8 education.months_Label)
Assistant Manager
ICICI Securities
2021.02 - 2022.11 (1 education.year_Label & 9 education.months_Label)
Management Trainee
ICICI Securities
2020.07 - 2021.01 (6 education.months_Label)
Sales Assistant
Marico Limited
2019.08 - 2019.08
Market Researcher
Reliance Retail
2019.05 - 2019.06 (1 education.month_Label)
Delhi University
B.Com (hons)
Vivekanand School
HSC from Commerce
St. John's Academy
SSC
Jagannath International Management School
PGDM-IB from Marketing and Finance
Honors-Awards
Star Award, Star Award, Outstanding Performance Award, Outstanding Performance Award