Hi, I’m
Mugdha Bajoria
Delhi
Summary
Results-oriented Manager with an MBA in Finance and Marketing and a proven track record in the PropTech and Financial sectors. Currently leading a high-performing team of 8 at MyHQ by Anarock, where I have successfully doubled client renewal rates from 30% to 70% while maintaining team targets above 90%. I specialize in the full sales lifecycle—from outbound lead generation and pipeline management to onboarding and long-term retention. I am a power user of Zoho CRM and have been recognized with two company awards for generating the highest team revenue. My leadership style focuses on coaching, recruitment, and maintaining a positive, high-energy environment that consistently exceeds organizational goals. Based in Delhi NCR, I am open to Remote, Hybrid, or Onsite opportunities where I can leverage my expertise in team management, strategic sales planning, and client relationship excellence.
Overview
7
years of professional experience
3
Languages
Work History
myHQ by ANAROCK
Manager of Sales
04.2025 - Current
Job overview
- Strategic Team Leadership: Recruit, train, and mentor a high-performing team of 7–8 sales associates, setting clear objectives and monitoring KPIs to maintain a positive, high-growth environment.
- Revenue Excellence: Consistently achieve 95%/+ individual sales targets while driving the team to maintain 90%/+ target achievement, resulting in two "Highest Revenue Generated" awards for the team.
- Portfolio Growth & Retention: Engineered a strategic turnaround in client retention, successfully increasing renewal percentages from 30% to a consistent 60–70%.
- Operational Management: Direct daily pipeline activities and team target tracking through expert-level management of Zoho CRM, ensuring data integrity and accurate reporting for stakeholders.
- Full-Cycle Sales Ownership: Own the end-to-end client journey for managed office and co-working solutions, from building a robust lead pipeline (inbound and outbound) to final onboarding and retention.
- Multitasking & Problem Solving: Balance individual high-value sales targets with the daily responsibility of resolving complex associate and client issues, ensuring maximum customer satisfaction.
myHQ by ANAROCK
Assistant Manager
04.2024 - 04.2025
Job overview
- Solution-Oriented Sales: Delivered tailored co-working and managed office solutions to startups across major Indian cities by performing deep-dive needs assessments.
- Client Relationship Management: Managed the end-to-end client experience, ensuring high satisfaction levels through proactive communication and personalized workspace recommendations
- Strategic Team Leadership: Recruit, train, and mentor a high-performing team of 4–5 sales associates, setting clear objectives and monitoring KPIs to maintain a positive, high-growth environment.
- Revenue Excellence: Consistently achieve 95%/+ individual sales targets while driving the team to maintain 90%/+ target achievement, resulting in two "Highest Revenue Generated" awards for the team.
myHQ by ANAROCK
Senior Associate
11.2022 - 07.2024
Job overview
- Virtual Office Specialist: Managed end-to-end requirements for Virtual Office clients, identifying and securing workspace solutions tailored to specific business purposes.
- Retention Strategy & Tooling: Developed and implemented standardized communication templates for retention clients, which streamlined the renewal process and ensured consistent outreach.
- Retention & Renewal Management: Spearheaded the retention of existing clients by managing contract renewals and providing rapid resolutions to service issues.
- Documentation & Compliance: Managed the critical delivery of legal and workspace documentation to clients, ensuring accuracy and strict adherence to timelines.
- Product Analysis: Actively engaged with diverse workspace partners to analyze and understand new product launches, maintaining a competitive edge in solution offerings.
- Process Efficiency: Streamlined the workflow between workspace providers and clients to reduce friction during the onboarding and renewal phases
ICICI Securities
Assistant Manager
02.2021 - 11.2022
Job overview
- Engaged with clients to address their issues and enhance their trading activities.
- Developed strategies to reactivate inactive clients, fostering increased engagement.
- Consistently achieved over 100% of set targets, demonstrating strong performance.
- Collaborated with a dynamic team at ICICI Securities, a leading financial services firm in India.
ICICI Securities
Management Trainee
07.2020 - 01.2021
Job overview
- Engaged with clients to address their issues and enhance their trading activities.
- Collaborated with a dynamic team at ICICI Securities, a leading financial services firm in India.
Marico Limited
Sales Assistant
08.2019 - 08.2019
Job overview
- Engaged with clients to address their issues and enhance their trading activities.
- Collaborated with a dynamic team at ICICI Securities, a leading financial services firm in India.
Reliance Retail
Market Researcher
05.2019 - 06.2019
Job overview
- Conducted in-depth market research by visiting various stores to gather customer experiences.
- Engaged with clients to understand their preferences, challenges, and feedback on products.
- Compiled detailed reports for Reliance Fresh, focusing on enhancing customer experience.
- Developed strong communication and analytical skills while interacting with diverse clientele.
Education
Jagannath International Management SchoolVasant Kunj
PGDM-IB from Marketing and Finance
01.2020
Delhi University
B.Com (hons)
01.2017
Vivekanand School
HSC from Commerce
01.2014
St. John's Academy
SSC
01.2012
Skills
Sales Management
Accomplishments
- Supervised team of 7-9 staff members.
Timeline
Manager of Sales
myHQ by ANAROCK
04.2025 - Current
Assistant Manager
myHQ by ANAROCK
04.2024 - 04.2025
Senior Associate
myHQ by ANAROCK
11.2022 - 07.2024
Assistant Manager
ICICI Securities
02.2021 - 11.2022
Management Trainee
ICICI Securities
07.2020 - 01.2021
Sales Assistant
Marico Limited
08.2019 - 08.2019
Market Researcher
Reliance Retail
05.2019 - 06.2019
Delhi University
B.Com (hons)
Vivekanand School
HSC from Commerce
St. John's Academy
SSC
Jagannath International Management School
PGDM-IB from Marketing and Finance
Honors-Awards
Star Award, Star Award, Outstanding Performance Award, Outstanding Performance Award