MUGDHA SHARMA
Trainer/ Director
Ahmedabad,GJ
Summary
Experienced professional proven of achieving business objectives by delivering proactive training programs and implementing sound organizational development processes, policies and procedures.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work History
Co-Founder/ Director
SUPERBOLE
Ahmedabad, Gujarat
2020.06 - Current
- Looking after complete Production of garments
- Working with the manufacturing team
- Merchandising and Quality Check process with the team
- Sourcing the trims and Prints
- Handling the Production Team
Area Office Trainer
Mahindra Rise, Strategic Learning Solutions
Ahmedabad, Gujarat
2019.09 - 2020.03
- Conducting Centralized Trainings for Orientation and Process
- Daily training, OJT and Role Play in Mahindra Dealerships
- Product & Competition Knowledge Assessments
- Conducting Soft Skills Training for complete Staff
- Digital Tools Training for the front line sales team
- Reporting the progress, efficiency, coverage and productivity of the team.
Training Manager
Planet Hyundai
Ahmedabad, Gujarat
2018.01 - 2019.07
- Induction of Newly Joined employees
- Daily training and Role Play
- Auditing Sales Process
- Assessing Knowledge and Skills during Audits and OJTs
- Conducted orientation sessions and organized on-the-job training for new hires.
Client Relationship Manager
Beautiful Brides
Ahmedabad, Gujarat
2010.06 - 2017.07
- Maintaining and acquiring Clients
- Conducting Business Reviews
- Ensure Client Satisfaction
- Coordinating with Designer Team
- Escalating and Resolving areas of Concern
- Undertake Reporting as Required
Education
MBA - Business Basics
ICFAI
Sikkim 2011.07 - 2012.11
Graphic And Web Design
Arena Animations
Ahmedabad 2010.07 - 2011.05
BBA - Business Administration
Sai University
2009.07 - 2011.07
GPT-AD - Garment Production Technology and Apparel Design
NIFT
Gandhinagar 2005.06 - 2006.08
Skills
Outstanding communication skills
Time management
Team leadership skills
Training management
Employee counseling
Accomplishments
● Appreciation certificate from Mahindra Rise for Mass Training (Approx 350 attendees') in Jan 2020
● Award of Excellence from Hyundai (Regional Office)- Highest Skills Training Coverage- Quarter 1 (Jan-Mar), 2019 in the month of April 2019
● Award from Petal Group for Best Training Manager across the Group for the year 2018-2019 in March 2019
● Award of Excellence from Hyundai (Regional Office) - Mystery Shopping Result H1 and H2, December 2018
● Award of Excellence from Hyundai (Regional Office) - Highest Hyundai Edge Certification Qualification- Quarter 3 (Jul- Sep), 2018
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Co-Founder/ Director
SUPERBOLE
2020.06 - Current
Area Office Trainer
Mahindra Rise, Strategic Learning Solutions
2019.09 - 2020.03
Training Manager
Planet Hyundai
2018.01 - 2019.07
MBA - Business Basics
ICFAI
2011.07 - 2012.11
Graphic And Web Design
Arena Animations
2010.07 - 2011.05
Client Relationship Manager
Beautiful Brides
2010.06 - 2017.07
BBA - Business Administration
Sai University
2009.07 - 2011.07
GPT-AD - Garment Production Technology and Apparel Design
NIFT
2005.06 - 2006.08