Mugesh Veluswamy
Chennai
Summary
Quality and R&D Engineer with 9+ years of experience in manufacturing, specialising in Manufacturing. Skilled in QA systems, root-cause analysis, process improvement, calibration, and documentation. Proven ability to enhance product reliability, streamline operations, and drive cross-functional quality initiatives with strong analytical and communication skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Quality Assurance Manager
Pneumatic Vacuum Elevators & Lifts India Pvt Ltd
Chennai
02.2025 - Current
- Led Quality Assurance activities across the production line, ensuring compliance with internal standards and customer requirements.
- Developed and implemented QC checklists, traceability registers, and control plans to strengthen manufacturing quality.
- Conducted root-cause analysis for NCRs and customer callbacks, driving effective corrective and preventive actions.
- Improved product reliability by identifying process gaps in assembly, wiring, machining, and aluminium fabrication.
- Oversaw calibration and verification of measurement instruments, gauges, and test equipment.
- Coordinated cross-functional teams to resolve production issues and enhance shop-floor quality.
- Performed supplier quality checks and ensured incoming material quality for aluminium and mechanical components.
- Supported R&D activities—testing prototypes, validating new designs, and documenting results.
- Prepared QA reports, MOMs, NCR summaries, callback analyses, and equipment justification documents for management.
- Created the complete Quality Management System (QMS) from scratch and independently led ISO 9001 audits, including documentation, process updates, and ensuring full system compliance.
- Supported CE compliance audits, ensuring products, safety systems, and technical files met required standards.
- Ensured adherence to safety and compliance requirements, contributing to reduced rework and improved production efficiency.
Product Engineer & QMS Internal Auditor
Ramco Industries Limited
Chennai
10.2022 - 02.2025
- Develop product ideas based on customer audience interests
- Identify customer problems and create functional prototypes offering a solution
- Coordinate prototype submissions with relevant personnel for approval
- Perform market analysis on competing products and brands
- Oversee the mass production of successful prototypes
- Analyze market and industry trends and conditions
- Report deficiencies and opportunities for improvement to the Manager and Directors
- Analyze feasibility, cost, and return on investment for product ideas
- Testing products to ensure they meet performance and quality standards
- Improving and updating existing product solutions as per the latest industry updates
- Perform product testing, analysis and updates on a quarterly/annual basis
- Provide technical support to customers and other team members as needed
- Stay updated with industry trends and implement changes in the systems accordingly
- Properly implement and maintain QMS in the organization to improve productivity
- Develop and performs bench top product development as well as manufacturing trials (pilot, scale-up, and commercialization)
- Establish and maintain an effective system for managing the inspection, measuring and testing of laboratory equipment
- Implement and maintain Product certifications and corresponding documentation like NABL, EN, ASTM, IS, SANS, JAS, AS/NZ and ISO
- Prepare and maintain NABL documents including calibration, Equipment, Internal Audit, MRN
- Planning and organizing ILC and PT activities at the laboratory
- Analyze new testing scopes and implement corresponding infrastructure as per NABL and ISO standards
- Perform purchase and store related tasks like supplier code creation, purchase indent, purchase sanction notes, item code creation, Po follow up etc
- Work within the Lab information management system (LIMS) to document maintenance, repairs and calibration of equipment
NABL QMS Internal auditor
Hitech Concrete Solutions Chennai Pvt. Ltd.
Chennai
03.2018 - 06.2022
- Plan, conduct and maintain proper internal and external audits to ensure continued accreditation
- Manage and guide the laboratory teams towards the right practices and regulations as per the QMS
- Extensive knowledge of product quality assurance systems and methods including ISO 17025
- Prepare and maintain QMS Documents such as Quality manual, Standard Operating Procedures, Work Instruction, Laboratory Quality plan, Installation Checklist, T&C documents in consultation to Engineering
- Vendor assessments, performance evaluation and technical evaluation for overall Services and procurement activities
- Ensure implementation of QA/QC management system and verify that the quality-related activities are in accordance with QMS
- Plan, implement and maintain both internal and external calibration of laboratory equipment and filing respective certificates
- Train & educate the staffs to uphold NABL standards and regulations as per ISO/IEC 17025:2017
- Maintain and uphold standards as per ISO 9001:2005
- Plan and conduct Internal Audits, Proficiency tests, Inter laboratory comparisons and Internal Quality checks
- Identify non-conformities and implement corrective actions based on the audit findings
- Analyze Customer feedbacks and implementing corrective actions
- Conduct intermediate checks and surprise inspections on Laboratory personnel to identify potential risks and implement corrective actions
- Prepare and maintain NABL files and data sheets as per NABL ISO/IEC 17025:2017
- Risk Assessment and mitigation to ensure smooth operation of laboratory and management activities
- Prepare and integrate Measurement of Uncertainty for all tests conducted at the laboratory
- Experience in facing 3 external NABL Audits
- Strong attention to detail, analytical, and problem solving ability
Quality Assurance Engineer
Hitech Concrete Solutions Chennai Pvt. Ltd.
Chennai
03.2017 - 06.2022
- Developed project proposals based on site inspections and evaluations.
- Expanded client acquisition through strategic networking initiatives.
- Delivered cost-effective solutions, resulting in long-term retainer agreements.
- Monitored current codes and regulations to ensure industry compliance.
- Compiled reports for Civil Non-Destructive Testing on various structures.
- Created tailored Design Mix specifications for concrete grades M10 to M60.
- Authored technical reports and effectively presented assessment findings.
- Generated quality test reports for building materials in accordance with IS Codes.
Technical Assistant
Public Works Department
Chennai
04.2016 - 03.2017
- Experience in managing overall site activities at water bodies excavation works and construction of small bridges along rivers
- Prepare BOQ for upcoming tenders
- Draft 2D drawings of river and lake terrains for excavation purpose
Education
Bachelor of Civil Engineering -
Lord Venkateshwaraa Engineering college
Walajabad, Kancheepuram06.2016
Skills
- Product Defect Elimination
- Production Streamline
- NDT Bill of Quantity Survey
- Microsoft Office (Ms Excel, MS PowerPoint, MS Word)
- AutoCAD 2d
- Stad Pro
- Revit 3d
- Internal Quality Audit
- NABL Documentation
- NDT
- Design mix of Concrete
- Laboratory Management
- Quality Inspections
- Team Management
- ISO 9001
- QMS Management
- QMS Implementation
- Internal & External QMS Audit
- ISO Documentation
- ISO 9001 Lead Auditor
- Internal Process Audit
- Quality System Management
- Quality control
- Lean Manufacturing techniques
- Safety assessments
- Cost-reduction strategy development
- Production budget management
Certification
- The Knowledge Academy India, ISO 9001 Lead Auditor, 11/01/24
- UDEMY India, ISO 9001:2015 Internal Auditor, 09/01/24
- UDEMY India, SAP2000, 08/01/22
- Quality Council of India, Uncertainty of Measurement & Decision Rule as per ISO/IEC 17025:2017, 03/01/21
- INDIAN RUBBER MANUFACTURERS RESEARCH ASSOCIATION (IRMRA), Internal Quality Auditor, 12/01/18
- CADD Centre, Tambaram, Tamil Nadu, India, Master Diploma in Building Design, 09/01/16
Languages
English
Proficient (C2)
C2
Tamil
Native
Native
Hindi
Intermediate (B1)
B1
Accomplishments
- Ramco Industries Limited
- Successfully completed an NABL external audit in 05/2024 making it the only organization in India to be accredited for finished goods testing.
- Successfully performing 2 cost reduction trials and in turn increasing the efficiency and profitability to company.
- Modification of the laboratory infrastructure and laboratory system procedures to reduce non conformities and also initiate the inclusion of new parameters to be included under NABL scope.
- Hitech Concrete Solutions Chennai Pvt. Ltd.
- Establishing a new department in the company in just six months after joining the company by making extensive research on a test subject from scratch.
- Increasing overall sales of the company by 30% by implementing and expanding a new department.
Disclaimer
I do hereby state that all the details mentioned above are accurate to the best of my familiarity and confidence.
Timeline
Assistant Quality Assurance Manager
Pneumatic Vacuum Elevators & Lifts India Pvt Ltd
02.2025 - Current
Product Engineer & QMS Internal Auditor
Ramco Industries Limited
10.2022 - 02.2025
NABL QMS Internal auditor
Hitech Concrete Solutions Chennai Pvt. Ltd.
03.2018 - 06.2022
Quality Assurance Engineer
Hitech Concrete Solutions Chennai Pvt. Ltd.
03.2017 - 06.2022
Technical Assistant
Public Works Department
04.2016 - 03.2017
Bachelor of Civil Engineering -
Lord Venkateshwaraa Engineering college