MUGESH PRABU M
COIMBATORE
Summary
Driven and innovative professional with a proven track record at POORVIKA MOBILES PVT LTD, where I led a team to streamline operations and enhance productivity. Expert in complex problem-solving and leadership, I excel in environments requiring creativity and clear communication. Demonstrated ability to train and mentor teams, significantly improving service skills and company efficiency.
Overview
7
7
years of professional experience
Work History
Team Member
FANGS TECHNOLOGY PVT LTD VIVO
COIMBATORE
2023.03 - Current
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Participated in regular training sessions to improve product knowledge and service skills.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Store Manager
POORVIKA MOBILES PVT LTD
COIMBATORE
2017.12 - 2023.12
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Managed conflict resolution within the team to maintain a positive work environment.
- Coordinated daily operations, ensuring team adherence to company policies and procedures.
Education
Bachelor of Science - Computer Science
BHARATHIAR UNIVERSITY OF ATRS AND SCIENCE COLLEGEE
VALPARAI2015-04
Skills
- Complex Problem-solving
- Complaint resolution
- Creativity and innovation
- Problem-solving
- Clear communication
- Account management
- Training and mentoring
- Leadership qualities
- Positive attitude
- Upselling techniques
- Team building
- Goal setting and achievement
- Dependability and reliability
- Staff education and training
- Organizing work stations
- Willingness to learn
Timeline
Team Member
FANGS TECHNOLOGY PVT LTD VIVO
2023.03 - Current
Store Manager
POORVIKA MOBILES PVT LTD
2017.12 - 2023.12
Bachelor of Science - Computer Science
BHARATHIAR UNIVERSITY OF ATRS AND SCIENCE COLLEGEE