MUGUNTHAN G

Senior Product Delivery Manager and Certified Scrum Product Owner (CSPO), July 2023 – Present

Certified Scrum Product Owner and an experienced Senior Product Delivery Manager in SaaS, passionate about blending technical expertise with strategic vision to develop user-centered solutions for complex challenges. My skills in stakeholder alignment and dedication to building products that resonate with users, solve their problems, and create delightful experiences drive my work.

Leadership in Product Delivery: Spearhead the end-to-end delivery of high-impact software products, managing cross-functional teams including developers, testers, and Scrum Masters. Ensure timely and successful product releases by coordinating across multiple departments and aligning project goals with business objectives.

• Team Management: Developers: Lead a team of software engineers, guiding them in implementing technical solutions and ensuring alignment with the product vision. Facilitate agile ceremonies, such as sprint planning, daily stand-ups, and retrospectives, to drive continuous improvement.
  
• Testers oversee quality assurance processes, ensuring comprehensive test coverage and defect resolution. Collaborate with QA teams to develop testing strategies that ensure product reliability and performance.
  
• Scrum Masters: Support and mentor Scrum Masters to foster effective agile practices, remove impediments, and facilitate smooth sprint execution. Promote a culture of collaboration and transparency within Scrum teams.
  
• Product Ownership & CSPO Responsibilities: Product Backlog Management: As a CSPO, manage the product backlog by defining user stories, prioritizing features, and ensuring that the development team works on the most valuable tasks. Continuously refine backlog items based on stakeholder feedback and changing business priorities.
  
• Vision & Strategy: Collaborate with stakeholders to develop and communicate the product vision and strategy. Translate high-level goals into actionable roadmaps and ensure alignment with the overall business strategy.
  
• Stakeholder Engagement: Act as the primary point of contact for stakeholders, gathering requirements, and setting expectations. Facilitate discussions to clarify needs and validate that the delivered product meets business requirements.
  
• Product Increment Review: Leading product increment reviews, presenting completed work to stakeholders, and collecting feedback to inform future iterations. Use feedback to drive product improvements and ensure continuous alignment with market and customer needs.
  
• Roadmap Planning: Develop and maintain product roadmaps that align with strategic business goals and address customer pain points.
  
• Agile Transformation & Coaching: Advocate for agile methodologies and practices within the organization. Provide coaching and guidance on agile principles, facilitating the transition to agile frameworks for teams not yet fully adopting Scrum.

• Key Technologies & Tools: Jira, Scrum, Agile Methodologies, Product Management, Asana

• Achievements: Successfully led multiple product releases that contributed to a 30% increase in user adoption and satisfaction. I was honored as Employee of the Year in 2023.

Business Analyst – Procurement & Supply Chain Systems Implementation.

Feb 2020 – Feb 2023, HDFC BANK.| Yokogawa (India, Netherlands, USA, Japan, Middle East)

• End-to-End Implementation of Procure-to-Pay (P2P) and Supply Chain Management (SCM) Solutions. Led the successful deployment of P2P and SCM applications, streamlining procurement processes and enhancing supply chain efficiencies across multiple global regions (India, Netherlands, USA, Japan, and the Middle East).
• Key Achievements: HDFC delivered a seamless integration of procurement systems, reducing procurement cycle times by 25%, enhancing supplier relationship management, and ensuring compliance with financial auditing requirements.
  Yokogawa (Netherlands, USA, Japan, Middle East): Customized and implemented a scalable SCM solution, optimizing supplier networks, reducing operational costs by 18%, and enabling real-time tracking of global supply chains.
  
• Business Process Reengineering: Conducted a comprehensive analysis of existing procurement and supply chain processes to identify inefficiencies and bottlenecks. Implemented solutions that improved workflow automation and decision-making efficiency.
• Stakeholder Collaboration: Engaged with cross-functional teams, including procurement, finance, IT, and external vendors, ensuring alignment of system capabilities with business objectives. Successfully collaborated with global teams in culturally diverse environments.
• System Integration & Data Migration: Led the data migration and integration of legacy systems into new P2P and SCM platforms, ensuring a seamless transition with zero data loss and minimizing disruption to business operations.
• Change Management & Training: Delivered comprehensive training sessions to users across various departments and geographies, resulting in a 90% adoption rate of the new systems within the first quarter post-implementation.
• Key Technologies: Oracle Integration, Jira, API Integrations, SCRUM.
• Global Impact: Managed projects across multinational regions, adapting implementations to meet the specific regulatory, operational, and cultural requirements of each region.

• Software Implementation Engineer: Enthusiastic and results-oriented Software Implementation Engineer with a passion for turning innovative ideas into tangible solutions. Skilled in leveraging technical expertise to implement and deploy software systems that meet client needs and drive business success.
  Role: Implementing cutting-edge software solutions at BHEL Trichy, ensuring seamless integration and optimal performance. From requirement gathering to system deployment, I specialize in translating client needs into functional software solutions that exceed expectations.
  Experience: I honed my skills in software implementation through hands-on experience with diverse projects. From customizing software solutions to troubleshooting technical issues, I've consistently delivered results that enhance user experience and drive operational efficiency.
  Areas of Expertise:
  
  Software Implementation & Deployment
  Requirement Analysis & Solution Design
  System Integration & Configuration
  Quality Assurance & Testing
  Technical Support & Troubleshooting
  Client Relationship Management