Mugunthan
Lead-Business Development
Summary
Inside Sales Representative accomplished at cultivating productive customer relations and building loyalty with exceptional service and product offerings. Brings career sales success and drives dramatic revenue growth. Multi-talented in selling quality products and services to customers of all backgrounds and needs. Extensive record of sales accomplishment and motivated to further succeed in [Industry]. Impressive history of penetrating new markets and expanding account base.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Lead-Business Development
SkiIl-Lync
01.2021 - Current
- Empowered team members to be successful by fostering culture of inclusivity and collaboration.
- Collaborated with customer service personnel to optimize outbound efforts.
- Identified, recommended and implemented opportunities for improvement across sales and marketing operations.
- Assisting the team on closures,prospect building,funnel maintenance.
- Overall revenue around 20M INR
Senior Inside Sales Specialist
Skill-Lync
09.2021 - 07.2023
- Collected information on sales and service issues to coordinate team-wide resolutions.
- Developed and deepened customer relationships to drive revenue growth.
- Used digital methods and traditional telephone approaches to generate sales leads.
- Engaging with working professionals from different domains on day to day cycle and booking them with meeting for product presentation led revenue generation.
- Overall revenue of 20M INR .
Senior Inside Sales Specialist
SIMPLILEARN SOLUTIONS
12.2020 - 07.2021
- Handling the prospects of United States,Netherlands,Canada
- Customer negotiation
- Revenue Generation
- Maintain prospects and building strong customer relationship
- Assisting team for strong pipelines and closures
- Answered customers' questions regarding products, prices, and availability.
- Created and updated customer accounts with relevant information.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
Assistant Manager
Extramarks Education India Pvt.ltd
01.2020 - 10.2020
- Mentored team members to enhance professional development and accountability in workplace.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Business Development Executive
EXTRAMARKS EDUCATION
07.2019 - 10.2020
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Translated customer needs into solution requirements using powerful value propositions and negotiation skills.
- Implemented innovative business development strategies to increase customer base and expand market share.
- Overall revenue of INR 10M.
Education
Bachelor of Engineering - Mechanical Engineering
08.2015 - 05.2019
Skills
Consultative sales strategies
Project coordination
Solution development
Expertise in cold calling
Customer Relationship Management
Persuasive negotiator
Relationship building and management
Accomplishments
- Achieved Sales Engineer of the month in a Hattrick
- Awarded as Best Team lead of the Month.
- Top realized revenue generator of the Month.
- Closure champion award.
Timeline
Senior Inside Sales Specialist - Skill-Lync
09.2021 - 07.2023
Lead-Business Development - SkiIl-Lync
01.2021 - Current
Senior Inside Sales Specialist - SIMPLILEARN SOLUTIONS
12.2020 - 07.2021
Assistant Manager - Extramarks Education India Pvt.ltd
01.2020 - 10.2020
Business Development Executive - EXTRAMARKS EDUCATION
07.2019 - 10.2020
M.Kumarasamy College of Engineering - Bachelor of Engineering, Mechanical Engineering
08.2015 - 05.2019