Muhammad Aasim
Sales Specialist
Thiruvananthapuram
Summary
A talented and enthusiastic multilingual sales professional with over 7 years of hands on experience driving revenue growth and building strong client relationships across diverse markets, with a passion for delivering tailored solutions that meet customer needs. Adept at managing the full sales cycle from lead generation and prospecting to closing deals and post-sale support. Skilled in cross-cultural communication and fluent in multiple languages especially in English, allowing for seamless engagement with international clients. Known for a proactive mindset, strong negotiation skills, and the ability to thrive in fast-paced, target-driven environments.
Overview
7
7
years of professional experience
6
6
Languages
Work History
Sales Specialist
Allianz
06.2022 - Current
- German-based Insurance Company - Serving Australian Market
Serve as a key point of contact for Australian clients, providing expert guidance on insurance products, coverage options, and policy upgrades tailored to individual needs.
Drive sales performance by identifying client needs, presenting personalized solutions, and closing new policies with professionalism and efficiency.
Manage the full customer journey, offering after-sales support including policy amendments, renewals, and claims assistance, ensuring a seamless client experience.
Foster long-term client relationships through consistent follow-ups, proactive problem-solving, and outstanding service delivery.
Collaborate with cross-functional teams in Germany and Australia, leveraging multilingual communication skills to align client goals with company offerings.
Consistently meet and exceed sales targets in a competitive, fast-paced environment.
Sales Associate
Deem Finance
03.2022 - 05.2022
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Customer service Team Lead
Dubai Airports
03.2020 - 03.2022
- Provide direction to the Customer Service Division, assigning and reviewing work of staff
- Supervise and train team members, conducting performance appraisals and assisting with administrative tasks
- Offer coaching and guidance to representatives, resolving escalated customer complaints and disputes
- Handle difficult customer delinquency and registration issues
- Prioritize and assign work, evaluate performance, and provide coaching and guidance for improvement
- Conduct formal performance appraisals and participate in personnel actions such as hiring and discipline
- Provide direct supervision to the Customer Service Division
- Maintain regular attendance at the work site
- Utilize office administrative procedures and methods
- Demonstrate proficiency in cash, check, and credit card handling techniques
- Apply principles and methods of business correspondence, recordkeeping, and filing
- Ensure compliance with safety precautions, procedures, practices, and regulations for department safety program
Data Analyst
du
01.2018 - 03.2020
- Analyzed data systems, automated information retrieval, and prepared reports to support customer growth at du
- Worked as a customer advocate, ensuring and enhancing the performance of global customer networks for maximum customer satisfaction
- Managed key technical assistance for du customers
- Served as a consultant to customers, collaborating with internal organizations to provide expert guidance
- Provided efficient support and strategic recommendations to drive business success
Education
Bachelor In Business Administration -
BIMS
DubaiHigher Secondary School -
The Central School
DubaiSkills
Exceptional Written and Verbal Communication
Customer Relationship Management (CRM)
Multilingual Communication (5 languages)
Consultative and Solution-Based Selling
Strategic Sales Planning and Execution
Key Stakeholder Engagement and Relationship Building
Skilled Negotiation and Persuasion
Cross-Cultural Communication and Client Handling
Timeline
Sales Specialist
Allianz
06.2022 - Current
Sales Associate
Deem Finance
03.2022 - 05.2022
Customer service Team Lead
Dubai Airports
03.2020 - 03.2022
Data Analyst
du
01.2018 - 03.2020
Bachelor In Business Administration -
BIMS
Higher Secondary School -
The Central School