Muhammad Anees
Operation Executive
Ammanari House Kezhpayur Post Meppyur Kozhikkode
Summary
Career Objectives To gain experience in the field of Logistics Management utilize my skills, in order to increase productivity of organization and individual growth. Skill sets -Thorough knowledge of -Strong analytical, problem solving, organizational ability -Written and communication skills,Business-minded Operations Associate known for verifying received data against orders for accuracy. Highly energetic with over 4 years of experience collaborating with other team members and handling shipping tasks. Remains calm and poised while managing high-volume workloads.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
4
4
Languages
Work History
Associate Operations
EcomEpress Private Limited
Kozhikode
07.2018 - 05.2021
- Submitted quote requests to suppliers to determine best rates for organization.
- Streamlined office operations by computerizing activities, managing customer communications, scheduling payments and tracking records and documents.
- Followed shipping and receiving procedures for goods and materials.
- Packaged up damaged goods and shipped these items back to correct supplier.
- Collaborated with peers and other business areas to leverage best practices.
- Monitored progress of variety of projects to resolve issues that arose.
- Created plan to streamline onboarding and operational support for [Type] clients.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
Team Leader
Alpha Logistics
Perambra
07.2021 - 06.2022
- Mentored and guided employees to foster proper completion of assigned duties.
- Built strong relationships with customers through positive attitude and attentive response.
- Confirmed confidential budget reports remained up-to-date for manager.
- Led team of [Number] members while providing exceptional customer service.
- Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
- Supported office business development and customer service.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Supervisor of Operations
Ecomexpress Private Limited
Kozhikkode
01.2022 - Current
- Prepared annual budgets with controls to prevent overages.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Developed systems to track and log work issues.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Advanced productivity KPIs to achieve key business goals and objectives.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Introduced new methods, practices and systems to reduce turnaround time.
Education
Bachelor of Commerce - Finance
Avah Arts Science College , Calicut University
Calicut India 06.2014 - 03.2017
Commerce - Govt of Kerala Board of Higher Secondary
Ansar Junior College
Calicut India 06.2012 - 03.2014
S S L C - Govt Of Kerala
GVHSS Meppayur
Meppayur India 06.2009 - 03.2012
Skills
Decision-making skills
Staff Management
Strong Communication Skill
MS Office
TallyLogistics Operations Management
Client Service
Staff education and Training
Problem-Solving
Staff Scheduling and Supervision
Advisory Recommendations
SPORTS
Two year College Athletic Champion
College Football Team Captain
Timeline
Supervisor of Operations
Ecomexpress Private Limited
01.2022 - Current
Team Leader
Alpha Logistics
07.2021 - 06.2022
Associate Operations
EcomEpress Private Limited
07.2018 - 05.2021
Bachelor of Commerce - Finance
Avah Arts Science College , Calicut University
06.2014 - 03.2017
Commerce - Govt of Kerala Board of Higher Secondary
Ansar Junior College
06.2012 - 03.2014
S S L C - Govt Of Kerala
GVHSS Meppayur
06.2009 - 03.2012