MUHAMMAD JUNAID N K
Vatakara
Summary
Dynamic professional with a proven track record in customer engagement and relationship building at NTEX Transportation Services. Skilled in stock management and team collaboration, I excel at enhancing customer satisfaction and driving sales growth. Committed to delivering exceptional service and fostering strong client connections to ensure repeat business.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
BAB AL BAHRAIN MARKET W.L.L
EastRiffa
06.2024 - 05.2025
- Assisted in setting up promotional displays for new products.
- Worked closely with other staff members to ensure smooth operations.
- Informed customers of current promotions, discounts and special offers.
- Provided excellent customer service by answering questions and offering advice on products.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
Outside Sales Representative
HAMDA GENERAL TRADING W.L.L
Tubli
08.2023 - 04.2024
- Identified new business opportunities by analyzing market trends and competitor activities.
- Managed accounts by providing solutions that best fit the customer's needs.
- Resolved customer complaints promptly and professionally.
- Responded promptly to customer inquiries via phone or email.
- Developed and maintained relationships with clients to ensure repeat business.
Supervisor & Purchasing Officer
ESHBAH AL BUSAITEEN COLD STORE
BUSAITEEN
08.2021 - 07.2023
- Collaborated with other departments to coordinate workflow processes between teams.
- Trained new employees on company policies and procedures.
- Created new strategies for improving customer service standards within the organization.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
Sorter
NTEX Transportation Services Pvt. Ltd
Kerela
04.2021 - 06.2021
- Inspected and sorted items or materials according to type, size, or color.
- Collaborated with other sorters in order to meet daily production goals.
- Maintained accurate records of received and shipped items using company software systems.
- Organized sorted items into designated areas for further processing or shipment.
- Cleaned work area regularly so as not to impede productivity or efficiency levels.
- Reported any problems with machinery or supplies immediately to supervisors.
Delivery Executive
NTEX Transportation Services Pvt. Ltd
Kerela
01.2019 - 04.2021
- Maintained accurate documentation on all shipments delivered and received throughout the day.
- Promptly responded to emergency calls for urgent deliveries within specified time frames.
- Delivered items directly into customers' homes when necessary, providing additional customer service support.
Education
Bachelor of Commerce in Co-operation
University of Calicut
Calicut , Kerela India03-2021
Commerce with Computer Application
Kerela HSE Board
Kerela India 03-2018
Skills
- Customer engagement
- Sales support
- Relationship building
- Team collaboration
- Adaptability
- Communication skills
Languages
Malayalam
Proficient (C2)
C2
English
Advanced (C1)
C1
Arabic
Advanced (C1)
C1
Hindi
Upper Intermediate (B2)
B2
Personal details
- Date of birth: 14 February 2001
- Nationality: India
Timeline
Retail Sales Associate
BAB AL BAHRAIN MARKET W.L.L
06.2024 - 05.2025
Outside Sales Representative
HAMDA GENERAL TRADING W.L.L
08.2023 - 04.2024
Supervisor & Purchasing Officer
ESHBAH AL BUSAITEEN COLD STORE
08.2021 - 07.2023
Sorter
NTEX Transportation Services Pvt. Ltd
04.2021 - 06.2021
Delivery Executive
NTEX Transportation Services Pvt. Ltd
01.2019 - 04.2021
Bachelor of Commerce in Co-operation
University of Calicut
Commerce with Computer Application
Kerela HSE Board
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