Summary
Overview
Work History
Education
Skills
Languages
Personal details
Timeline
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MUHAMMAD JUNAID N K

MUHAMMAD JUNAID N K

Vatakara

Summary

Dynamic professional with a proven track record in customer engagement and relationship building at NTEX Transportation Services. Skilled in stock management and team collaboration, I excel at enhancing customer satisfaction and driving sales growth. Committed to delivering exceptional service and fostering strong client connections to ensure repeat business.

Overview

6
6
years of professional experience

Work History

Retail Sales Associate

BAB AL BAHRAIN MARKET W.L.L
EastRiffa
06.2024 - 05.2025
  • Assisted in setting up promotional displays for new products.
  • Worked closely with other staff members to ensure smooth operations.
  • Informed customers of current promotions, discounts and special offers.
  • Provided excellent customer service by answering questions and offering advice on products.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.

Outside Sales Representative

HAMDA GENERAL TRADING W.L.L
Tubli
08.2023 - 04.2024
  • Identified new business opportunities by analyzing market trends and competitor activities.
  • Managed accounts by providing solutions that best fit the customer's needs.
  • Resolved customer complaints promptly and professionally.
  • Responded promptly to customer inquiries via phone or email.
  • Developed and maintained relationships with clients to ensure repeat business.

Supervisor & Purchasing Officer

ESHBAH AL BUSAITEEN COLD STORE
BUSAITEEN
08.2021 - 07.2023
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Trained new employees on company policies and procedures.
  • Created new strategies for improving customer service standards within the organization.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.

Sorter

NTEX Transportation Services Pvt. Ltd
Kerela
04.2021 - 06.2021
  • Inspected and sorted items or materials according to type, size, or color.
  • Collaborated with other sorters in order to meet daily production goals.
  • Maintained accurate records of received and shipped items using company software systems.
  • Organized sorted items into designated areas for further processing or shipment.
  • Cleaned work area regularly so as not to impede productivity or efficiency levels.
  • Reported any problems with machinery or supplies immediately to supervisors.

Delivery Executive

NTEX Transportation Services Pvt. Ltd
Kerela
01.2019 - 04.2021
  • Maintained accurate documentation on all shipments delivered and received throughout the day.
  • Promptly responded to emergency calls for urgent deliveries within specified time frames.
  • Delivered items directly into customers' homes when necessary, providing additional customer service support.

Education

Bachelor of Commerce in Co-operation

University of Calicut
Calicut , Kerela India
03-2021

Commerce with Computer Application

Kerela HSE Board
Kerela India
03-2018

Skills

  • Customer engagement
  • Sales support
  • Relationship building
  • Team collaboration
  • Adaptability
  • Communication skills

Languages

Malayalam
Proficient (C2)
C2
English
Advanced (C1)
C1
Arabic
Advanced (C1)
C1
Hindi
Upper Intermediate (B2)
B2

Personal details

  • Date of birth: 14 February 2001
  • Nationality: India

Timeline

Retail Sales Associate

BAB AL BAHRAIN MARKET W.L.L
06.2024 - 05.2025

Outside Sales Representative

HAMDA GENERAL TRADING W.L.L
08.2023 - 04.2024

Supervisor & Purchasing Officer

ESHBAH AL BUSAITEEN COLD STORE
08.2021 - 07.2023

Sorter

NTEX Transportation Services Pvt. Ltd
04.2021 - 06.2021

Delivery Executive

NTEX Transportation Services Pvt. Ltd
01.2019 - 04.2021

Bachelor of Commerce in Co-operation

University of Calicut

Commerce with Computer Application

Kerela HSE Board

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